Mall Manager Job Responsibilities What are the mall manager responsibilities?

1.Responsible for the overall work of the shopping mall department and responsible for the general manager.

2.Responsible for the procurement, sales, cost, and profit of goods.

3.It is responsible for the work planning, marketing decision-making, staff quality, work efficiency, service level and other improvement of the shopping mall department.

4.Understand the market information, be familiar with and master the market, organize marketable sources, and strive to develop new sources of goods and markets according to the characteristics and requirements of hotel guests, and increase business revenue.

5.Have a good relationship with customers, do a good job in financial management, be good at planning and decision-making on work, seize the opportunity to do a good job in commodity marketing, and expand operating income.

6.Business negotiation is carried out according to the marketing situation of the product, especially for bulk and important commodities, and a marketing agreement should be signed. Under the principle of equality and mutual benefit, friendly business dealings are conducted.

7.Maintain a close relationship with your customers. Regardless of the units and individuals who take the initiative to come to the door or go out for business contact, they should treat each other with courtesy, pay attention to business reputation, and ensure that there is a stable supply basis for commodity sales.

8.Inspect and inspect the grooming, etiquette, and sales skills of salespeople in commodity sales activities, and carry out necessary supervision.

9.Full authority to handle the day-to-day marketing business of the department and deal with customer complaints.

10.Responsible for the attendance and performance appraisal of subordinate employees, and have the right to praise or criticize, reward or punish according to their performance and performance in completing marketing tasks.

11.Responsible for the safety and fire prevention work of the shopping mall department.

1. Under the leadership of the general manager and deputy general manager of the company, fully preside over the work of the shopping mall.

2. Organize and implement the company's rules and regulations and maintain the normal business order of the shopping mall.

3. Organize and formulate various internal management systems of shopping malls.

4. According to the company's arrangement and the actual situation of the shopping mall, formulate the work plan of the shopping mall and organize its implementation.

5. Decompose and implement the sales indicators and other assessment indicators of the shopping mall, and organize the completion.

6. Fully responsible for the regional adjustment of the shopping mall and the introduction and adjustment of the brand.

7. Grasp the sales situation of the shopping mall in a timely manner, conduct systematic analysis, and regularly report the operation and management to the relevant departments and leaders.

8. Coordinate the working relationship with suppliers, and adjust and replace goods at any time and seasonally.

9. Solve the major customer demolition in the shopping mall, and solve the problem of customer return and exchange in a timely manner according to the relevant regulations of the company.

10. Organize market research and the current management model, collect relevant information and rationalization suggestions, and put forward suggestions for improvement of the company's overall operation and management.

Ten. 1. Supervise the internal financial management of the shopping mall, and cooperate with the accounting and finance departments of the department to do a good job in the settlement of payments to suppliers.

Ten. 2. Organize the accounting personnel of the shopping mall to review the accounting registration of each cabinet group.

Ten. 3. Implement the company's large-scale public relations and first-class activities, and organize the first-class activities of the brand on this floor.

Ten. 4. As the first person responsible for floor safety and fire protection, cooperate with the security team of the security department to organize and do a good job in the safety and fire protection work inside the shopping mall.

Ten. 5. Responsible for the reasonable use and allocation of property in the shopping mall.

Ten. 6. Responsible for major personnel transfers, departmental performance appraisals, bonus distribution, etc.

Ten. 7. Responsible for the guidance and education of employees' ideology, culture, and technical business, improve the overall quality of all employees, care about employees' lives, and do a good job in ideological work.

Ten. 8. Coordinate the working relationship with other shopping malls and departments of the company.

Ten. 9. Pre-class meetings shall not be less than 8 times per month, and each class shall not be less than 4 times.

Two. 10. Complete other tasks assigned by the leader.

Job Responsibilities: 1. Maintain a good service level in the store and ensure the normal sales of the mall;

2. Improve the service system;

3. Do a good job in staff training and improve employee service awareness and standards;

4. Responsible for the cleanliness and hygiene of the entire service area.

Main tasks: 1. Responsible for the normal operation of in-store receiving, cashiering and customer service;

2. Strictly implement the training plan and strengthen the training of new employees and in-service employees;

3. Strictly implement the service process and service standards, and arrange the implementation and inspection;

4. Strictly control the personnel costs and expenses of the department;

5. Responsible for the scheduling and performance appraisal of the department director and deputy supervisor;

6. Motivate the morale of the department and improve work efficiency;

7. Communicate and implement company policies;

8. Responsible for communication and coordination with other departments;

9. Responsible for the shift in the store, and make decisions on behalf of the store manager according to the authorization when the chief and deputy store manager are not in the store, and register and report to the store manager in the duty book;

The duty of the mall administrator is to maintain the normal business order of the mall, so that there is no offside placement, no loud selling and violation of business management regulations. Ensure the safety of life and property of shopping malls and tenants. Cooperate with the Ministry of Public Security and other departments to work together.

There should be no smoking and no pickpocketing. Work together with all departments of the mall, and pay close attention to the normal operation and use of the internal facilities and equipment of the mall. If potential safety hazards are found, notify the relevant departments in time to solve them to avoid dangers and losses.

Job ResponsibilitiesThe business manager must fill out work notes and work sheets every day. Record the problems found and the work done that day, as well as the opinions and suggestions for solutions. Timely understand and report the sublease, transfer booth and transfer of items and the reasons for the sublease of the owner.

In order to make the shopping mall timely grasp the investment of the tenants.

Listen patiently to the opinions and suggestions of the owners, and report to the superior leaders in a timely manner. Do not conceal, do not pile up. In order to facilitate the timely solution of the problem and the normal development of the next step. Good at capturing business information and paying attention to market dynamics in the same industry.

The responsibilities of the account manager are as follows:1. Responsible for the development of new customers and the collection of customer information;

2. Visit customers regularly and sell the company's products;

3. Communicate with customers, grasp customer needs in a timely manner, and understand customer status;

4. Regularly analyze and sort out customer files, and provide sales analysis data;

5. Accept customer complaints and solve problems properly;

6. Participate in the negotiation and signing of contracts.

Account Manager Criteria1. College degree or above.

2. Engaged in FMCG sales experience for more than 2 years, with detailed knowledge and understanding of modern channels, traditional channels and wholesale channels.

3. Good communication skills, analytical skills, planning skills, negotiation skills, execution skills, team management skills, and proficient in the use of office software.

4. Be responsible, hard-working, strong ability to work under pressure, and be able to adapt to frequent business trips.

5. Positive work attitude, hard-working, teamwork spirit, and strong ability to resist hunger and pressure.