Samsung S6 can t be charged, what s going on, there s a green dot below

We recommend trying the following:

1.Shutdown charging test.

2.Replace the charging position to rule out intermittent contact caused by poor contact with the socket.

3.If possible, replace the spare charger for testing or send it in for repair.

4.When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.

5.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress and debris that cause poor contact between the charging interface of the mobile phone and the charger, if this situation is recommended to be repaired as soon as possible.

6.Back up your phone's data (book, SMS, etc.) and factory reset your phone (go to phone settings - reset - factory reset).

If the problem persists, it is recommended that you bring the three-pack voucher to the local Samsung service center for a detailed test.

We recommend that you perform the following steps:

1.Use the original charger to connect to the home power source for charging.

2.Replace the power outlet, try or change a data cable to connect to the charger for charging.

3.If the phone can be turned on normally, it is recommended to back up the data in the phone (such as contacts, multiple files, etc.) and restore the phone to factory settings.

If the problem persists according to the above methods, please bring the purchase invoice, warranty card and machine to the nearest service center for inspection.

Hello dear Samsung users:

Based on your description, it is recommended that you try the following:

1. Replace a mobile phone battery of the same model for testing or send the battery to the nearest service center for testing.

2. Take out the battery, clean the metal contacts of the battery and the metal contacts of the mobile phone with an eraser, and then press the power button to try.

3. Take out the SIM card and SD card at the same time, and then press the power button for more than 10 seconds to test whether it can be turned on.

If it still doesn't turn on, there may be a problem with the system program or hardware, so it is recommended that you send your phone to the nearest Samsung service center for testing.

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

I'm in exactly the same situation as you, I pressed the power button and the volume button, and restarted.

Press and hold the power button and the volume (down) button at the same time for 10 seconds, and you can restart.

So am I ... And by the way, is that Samsung customer service? I didn't even know that the S6 was an all-in-one machine.

I also started with the charge and then it got better, but now the lights are always on, and I can't turn it on, crying, I don't love Samsung. Only bought for 5 months.

Mine is the same, the black screen for charging is turned on, the indicator light is still on without charging, and all kinds of methods have been used, but it still can't be turned on.

If your phone won't charge, try it

1.Use the original charger and data cable to connect to the power supply for charging.

2.For mobile phones with detachable batteries, you can turn off the battery and use a cotton swab to clean the battery contacts and the charging port of the mobile phone.

If the above methods do not solve the problem, please bring the purchase invoice, repair card and machine to the Samsung service center for inspection.

If the phone cannot be fully charged, it is recommended:

1.Check that you are using an original charger. If not, please try after replacing the original charger.

2.Try replacing it with a different power outlet.

3.If the battery supports removal, it is recommended to reinstall the family shelter or replace it with another original battery to charge it again.

4.Update the mobile phone system version to do the spike elimination book: Settings - About the phone (about the device) - Manual ** update Automatic ** update (software update - system update - update). Note: Please back up the data in your device before upgrading.

If the above operation does not work, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

If your phone won't charge, try it

1.Use the original charger and data cable to connect to the power supply for charging.

2.For mobile phones with detachable batteries, you can turn off the phone, take out the battery, and use a cotton swab to clean the battery contacts and the charging port of the hand-lifted blind phone.

If the above methods do not solve the problem, please bring the purchase machine to send Xiaoxiao rental ticket, Qiaozhao repair card and machine to the Samsung service center for inspection.

The tail plug is broken, twenty dollars for one, **There is a sale.