Samsung S4 mobile phone inner screen broken during the warranty period Need to pay more?

Hello dear Samsung users:

Through your description, in order to understand and solve the problems of your mobile phone in a more targeted manner, it is recommended that you send your mobile phone to the nearest Samsung service center for testing, and the service center will determine the specific problems, accessories and other hidden faults of the mobile phone according to the test results.

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

The note2, which is larger than your screen, went to the after-sales maintenance and was handed over 1800

If it is not artificial, it should not cost money.

Samsung mobile phones have broken screen insurance, do I need to pay a repair fee to replace the screen?

6 months] Mobile Screen Shatter Protection Service (6 months) for screens (including display or touch screens) that have been damaged by accidental drops, accidental collisions, accidental crushes, or contact with external objects. Samsung Electronics will provide screen fragmentation maintenance services for a period of 6 months from the date of purchase (based on the date of purchase of the invoice). When enjoying this service, the customer only needs to bear the maintenance fee of 12,707 yuan.

1. Service period: After successful registration, you can enjoy the broken screen guarantee service within 6 months from 0:00 on the next day of registration (when enjoying the service, the customer only needs to pay 100 yuan maintenance fee). Two...

Warranty Coverage: 1) During the broken screen protection period, the screen (including the display or touch screen) of the protected phone (console only) is broken due to accidental drops, slipping, accidental collisions, accidental crushing, or touching external objects to damage. Samsung Electronics is responsible for providing repair or replacement services for mobile phone screens.

2) The mobile phone broken screen protection service (6 months) is only applicable to genuine mobile phones purchased within the territory of the People's Republic of China (excluding Hong Kong, Macao and Taiwan, etc.).

In this case, you need to be on the phone.

The inner screen is broken because it is not a quality problem and is not covered by the warranty. However, before buying a Samsung mobile phone, the salesperson will recommend a broken screen insurance, and if you do, you can warrant it.

Samsung mobile phone three-pack policy:

1. Within 7 days from the date of sale, if the product fails in performance, the consumer can choose to return, exchange or repair. When returning the goods, the seller shall refund the payment at one time according to the invoice, and then recover from the producer and supplier according to the law or handle it according to the purchase and sale contract.

2. Within 15 days from the date of sale, if the product fails to perform, the consumer can choose to replace or repair it. When exchanging goods, the seller shall exchange the product of the same model and specification for the consumer free of charge, and then recover from the producer or supplier in accordance with the law or handle it according to the purchase and sale contract.

3. During the validity period of the three guarantees, the product that is repaired twice and still cannot be used normally shall be replaced by the seller with the repair record and certificate provided by the repairer, and the seller shall be responsible for replacing the product of the same model and specification for the consumer free of charge or returning the product in accordance with the provisions of Article 13 of these regulations, and then recovering from the producer and supplier in accordance with the law or handling it according to the purchase and sale contract.

Outside the scope of the three guarantees:

1. Damage caused by improper use, maintenance and storage of consumers;

2. The damage is caused by the dismantling of the person who does not undertake the three-pack repair;

3. There is no three-guarantee certificate and valid invoice;

4. The model of the three-guarantee certificate is inconsistent with the model of the repaired product or altered;

5. Damage caused by force majeure.

If it is broken, it will not be warranted, and you will have to pay for the screen at your own expense. I make mobile phone screen mirror separators, and the masters who change the mobile phone screens have to buy this thing from me. Koreans have bought a lot of them in Huaqiangbei, Shenzhen.