What should I do if the computer boot screen is on but the screen keeps black, and the safe mode can

When the notebook fails to start, it is recommended to eliminate it as follows:

1.Verify that the power indicator is on.

2.Observe whether the screen is lit up and whether you can see the Samsung logo screen with a blue background.

3.If you can see the Samsung logo screen, it is recommended to restore the default settings of the BIOS, that is, press F2 to enter the BIOS when the Samsung logo screen appears at boot, then press F9, select Yes, and then press F10 to save and exit.

4.If the recovery BIOS is invalid, try whether you can enter safe mode, that is, press F8 on the Samsung logo screen when booting up, and select safe mode to enter.

5.If you can enter safe mode, it is recommended to uninstall the recently installed software program in safe mode, and observe the system after checking and killing viruses.

6.If the above operation does not work, it is recommended to reinstall the operating system and observe it (please back up your important data before reinstalling the system).

7.If the system cannot be reinstalled or the reinstalled system is invalid, it is recommended to contact the authorized after-sales service center designated by Samsung for testing.

If the power indicator of the notebook will not light up after pressing the power button, then you need to check whether the socket and power adapter have been turned on and plugged in, if there is no problem, then you need to contact the authorized after-sales service center designated by Samsung directly for testing.

Analysis: The black screen causes the system to be unable to enter normally or cannot operate normally, which is generally caused by software or hardware failure, and the reasons are many and complex, such as system file corruption, virus infection, or too many self-starting programs in the background or multiple security software installations causing the system to freeze death, or it may be a failure of memory, hard disk or motherboard. Recommendations:

According to the principle of easy to difficult, software first and then hardware, it is recommended to reinstall the system, which is the easiest and fastest way, if the reinstallation of the system is successful, it can also rule out the possibility of hardware problems. If the problem persists after steps 1 to 4 are completed, you need to consider hardware issues, such as re-inserting the memory module and graphics card and wiping the gold finger with an eraser, re-plugging the power and data cables of the hard drive to rule out poor hardware contact, or replacing the motherboard battery and entering the CMOS to load the predefined options, or replacing the hardware one by one such as memory, hard disk, motherboard, graphics card, etc. to detect the source of the fault.

Method: Press and hold the power button and do not move, it will turn off after a while, and then turn on and press and hold the F8 button without moving, when the power on menu (Chinese characters) appears, select the last correct configuration, and enter to try.

If it doesn't work, you restart and hold F8, the menu appears to select safe mode, enter the antivirus, 360 guard scanning, process it, restart and try, if you can't get in, you can only reinstall the system, and you can't press it to try a few times.

This is due to an error caused by a problem with the computer. Dell's SupportAssist plug-in proactively identifies hardware failures in your IT environment and provides you with efficient, personalized support, giving you a complete view of data center health and allowing you to assess and upgrade your systems before problems arise.

Note: It is not recommended to close this software, if you want to turn off this supportassist you can disable it in the startup item.

If the computer can enter safe mode but the screen goes black when it boots normally, it is a problem that the graphics card driver is damaged.

If you can't enter the system normally, press F8 immediately after turning on the computer to see if you can enter the safe mode or configure the correct mode at the last time.

If so, it will automatically repair the registry after entering, and recall what was done when the first few abnormal phenomena occurred, and according to the suspicion that an application bureau was deliberately touching the problem, uninstall it, and then exit normally, and then restart it should be able to enter normal mode.

Commonly used shortcuts for computers:

1. Lock the desktop: win plus l when you are afraid that others will look at your computer when you talk about it, you can lock the computer.

2. Open the Task Manager: Ctrl plus Alt and del When the file is not responding, you can use the Task Manager to force it to close, and you can also see which software is open in the background of the computer.

3. Copy and paste: Ctrl plus C, Ctrl plus V This technique is very practical and can be used in many situations.

4. Quick open settings: Win plus I uses shortcut keys much faster than mouse points.

5. Quickly switch between tasks: Alt and tab can be used to quickly switch between multiple tasks using shortcut keys.

6. Open and run: win plus r can open some program files such as cmd, registry and the like. <>

Summary. Hello dear, here are some possible solutions:1

Check if your computer's hardware is normal. It may be due to a hardware failure that causes the computer to not boot properly. You can check whether the computer's memory, hard disk, graphics card and other hardware are normal.

2.Check that your computer's drivers are working. It may be that there is a problem with the driver that is causing the computer to not start properly.

You can try updating or reinstalling the relevant drivers. 3.Check that your computer's system files are normal.

It may be that there is a problem with the system files that is causing the computer to not boot properly. You can try to repair your system files using a system repair tool. 4.

Check your computer for viruses and malware. It may be that your computer is infected with a virus or malware that is causing your computer to not start properly. It can be scanned and cleaned up with antivirus software.

5.Try to restore the system. If none of the above methods can solve the problem, you can try to restore your computer system using the system recovery function.

Pay attention to backing up important data.

The computer has a black screen when it is turned on, and it can only enter safe mode. What to do?

Hello dear, here are some possible solutions:1Check if your computer's hardware is normal.

It may be due to a hardware failure that causes the computer to not boot properly. You can check whether the computer's memory, hard disk, graphics card and other hardware are normal. 2.

Check that your computer's drivers are working. It may be that there is a problem with the driver that is causing the computer to not start properly. You can try updating or reinstalling the relevant driver for the fu.

3.Check that your computer's system files are normal. It may be that the computer cannot be started normally due to a problem with the system files.

You can try to repair your system files using a system repair tool. 4.Check your computer for viruses and malware.

It may be that your computer is infected with a virus or malware that is causing your computer to not start properly. It can be scanned and cleaned up with antivirus software. 5.

Try to restore the system. If none of the above methods can solve the problem, you can try to restore the computer system using the system recovery function. Pay attention to backing up important data.

Dear, there may be a variety of reasons why the black screen of the computer can only enter the safe mode, and here are some possible reasons:1Hardware failure:

The computer's hardware is faulty, such as memory, hard disk, and graphics card in the bridge is defibrillated, resulting in the computer not booting normally. 2.Driver issues:

There is a problem with the driver of the computer, such as the graphics card driver, the sound card driver, etc., which causes the computer to fail to boot normally. 3.System File Corruption:

The computer's system files are corrupted, such as boot files, system files, etc., causing the computer to fail to boot normally. 4.Viruses and malware:

The computer is infected with a virus or malware that prevents the computer from starting properly. 5.System Setup Issues:

There is a problem with the system settings of the computer, such as the startup item settings, mountain settings, safe mode settings, etc., which causes the computer to fail to boot normally. It needs to be troubleshot and resolved on a case-by-case basis.

The computer has a black screen when it is turned on, and it can only enter safe mode. What to do?

The computer has a black screen when it is turned on, and it can only enter the safe mode, you can try the following solutions: press F8 when you boot up, enter the safe mode, advanced boot options, and try to make the last correct configuration for the group banquet. If it doesn't work, go in"Computer repair" state, enter the start of repair, automatic revision brother refuge, generally this repair takes a long time, you can wait for the computer to automatically repair.

If there is still a problem, restart it, press F8 to enter safe mode, clean up garbage and antivirus in safe mode, and then boot the computer normally. By executing the key or clicking on the above methods, you can solve the problem of black screen on computer boot, if there are other problems, please feel free to let me know.

The computer has a black screen when it is turned on, and it can only enter safe mode. What to do?

If your computer has a black screen after booting up, it can only enter safe mode, which may be caused by system file loss, driver problems, or hardware failures. Here are some workarounds that may be useful:1

Check the hardware: First, check if there are any hardware failures on the computer you're verifying. For example, check if the power supply is normal, if there is a problem with the memory, if the hard drive is damaged, etc.

2.Restore System: Try to restore the system using a Windows installation disk or recovery disk.

Plug the installation or recovery disk into your computer, press the power key and follow the on-screen instructions. 3.Update Drivers:

If you can enter safe mode, try updating or reinstalling drivers for your graphics card, sound card, or other hardware. 4.Check for viruses:

Scan your system with antivirus software to determine if there are viruses or other malware. 5.Reinstall the system:

If none of the above works, you may want to consider reinstalling the operating system. If you are unsure how to perform these operations, it is recommended that you seek professional technical support or consult your computer manufacturer or service center.