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First, the display is full.
We must be careful in the placement of goods, flexibly use the space according to the actual situation of the store, and place the goods in the most convenient and easy place for consumers to take, so that customers can see and touch. Individual items should be neatly arranged, and the same type of products should be placed in a cupboard, and as many products as possible should be displayed to increase sales opportunities.
A neat display can not only attract consumers into the store and promote consumption, but also stimulate their desire to buy and make it easy for them to shop in an aesthetically pleasing environment. Proper use of product placement and display technology can increase sales by more than 25%.
Second, the product is fashionable.
Fashionable goods have always been the darling of young people. Whenever a new fashion product is launched, it will be favored by people, and the sales of the store will also increase in a short period of time. If a product can't impress customers at a glance, then it won't help to try to win them over.
Third, the service is just right.
When customers enter the store to choose, it often happens that customers rebel because of the in-store service. Therefore, after the customer enters the store, the clerk should not follow them step by step, just pay attention to their dynamics, and give them some space to browse the products freely. Show up when they need help and help them accordingly.
Fourth, maintain customer relations.
The number of customers determines the fate and future of the ten-dollar department store, and determines whether the store can survive. Whoever occupies more customer resources can occupy more market share and gain a firm foothold in the fierce competition. Therefore, it is advisable to maintain a hospitable relationship and give some small gifts at the right time.
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1. Increase visibility.
Through the effective use of ** advertising and through the quality of service to bring word of mouth to increase visibility, for example, we can consciously focus on those weak areas to distribute ** advertising, to improve the awareness of the store.
2. Enhance the shopping experience.
From each customer's point of view, every shopping experience is unique. Only by treating every customer who comes as the last customer can we truly realize the refinement of marketing and service management.
3. Improve service quality.
In fact, the service quality of the store exists in every link, from the customer stepping into the store to leaving the whole process constitutes our service quality monitoring point, so we must strive to create an overall customer satisfaction premium service experience.
Fourth, to provide cost-effective products.
Providing customers with cost-effective products is the core of customer satisfaction evaluation, and concentrating superior resources on their own advantageous categories highlights the characteristics and unique advantages of the store, and is also easier to be recognized by customers. In this way, the word-of-mouth communication of customers will be faster and more targeted, and it is easy to maintain a lasting communication effect.
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