What should I do if I don t return something I bought in a physical store?

Negotiate with the store to settle the matter.

First of all, when you receive the goods and feel that there is any quality problem, you can negotiate with the store first and solve it through negotiation, so as to avoid unnecessary disputes.

Talk to the person in charge of the store.

If you can't solve the problem by communicating with the staff, you can communicate with the person in charge of the store at this time to protect your personal rights and interests.

Report a complaining business.

If you can't solve it directly by finding the store owner, you can report and complain at this time, and let a third party come forward to solve your troubles.

Negotiate a replacement item.

If you really can't return the goods, then ask for the same ratio of goods, so that you can also minimize your shopping losses.

Generally, when you buy goods in a physical store, the clerk sells them directly, and you find a quality problem when you take it back, and you want to go to the clerk for a refund, which is impossible. You can ask for a manager to evaluate the reasoning, and the manager's rights will generally be many, and if it is the most expensive, and you are also a regular customer there, the manager will generally deal with it at his discretion.

If you find the manager to theorize and still have no satisfactory results, then call the consumer **12315 and complain about the physical store, because the consumer protection rules can return and exchange the goods within seven days. In order to protect their own interests, they must not be afraid of trouble. Especially if the amount is relatively large, such as buying fake rings, bracelets, necklaces, etc., you must complain to the end and theorize for the rights and interests of consumers.

Most of the stores support replacement, you can return the goods with quality problems to them, and then find them to replace a good one for you, in this way, you can also avoid unnecessary losses, and you don't have to waste too much time to complain about an inexpensive product.

1. Find the owner or manager of the physical store to talk, because sometimes the salesman or salesman has no right to return the goods to you. But you can talk to the owner of the brick-and-mortar store, so that there may be room for redemption.

2. If you have been entangled for a long time and have not returned the goods, then directly exchange for a brand new product, which is worry-free and trouble-free. The physical store has the market principle of the physical store, if the product was in the store at the time, did not find the quality problem, and took it home only to find that it was broken, this is really difficult to argue, do not want to make so many things, just replace a good product to solve.

3. Call the consumer, let the staff in the consumer help deal with it, if the staff and the boss of the store are more unreasonable, you can call the consumer to complain, as long as you are reasonable, don't be afraid, protect your own interests to the end.

4. Find local news reporters to report, physical stores are generally more afraid of being on the news, because bad things are on the news, which will directly cause direct economic losses to their stores, so if they resolutely do not return the goods, they can also find local reporters to report on the bad behavior of the merchants.

Go directly to the physical store to find their manager, if the manager still won't give you the return, you can go directly to their market supervision and administration bureau and let the market supervision and administration bureau coordinate for you.

It is best to buy things in physical stores to large shopping malls where shopping receipts can be returned within seven days.

The car paint repair fluid I bought doesn't work, do I want to return it or complain in **Complaint?

If there is no quality problem with the product, you can only negotiate with the merchant for physical store returns.

This issue has also aroused the attention of relevant state departments. The relevant person in charge of the State Administration for Industry and Commerce said at the National Conference on Industry and Commerce and Market Supervision on December 29 last year that in 2018, the national industry and commerce and market supervision departments will continue to strengthen consumer rights protection, and promote offline no-reason return work while supervising operators to fully implement the seven-day no-reason return system for online shopping.

Unless there are clear regulations in the shopping mall or market where the physical store is located (unconditional return within x days), those who have not violated the national three guarantees are not allowed to return or exchange. Even if the owner personally promises it, it won't work, unless you use the phone recording function to record it in advance as evidence.

When I bought something, I didn't say it was good, and it was not suitable to return or exchange it. You have to be reasonable when you go to a physical store, and your current business is not easy to do, and it is not easy to understand each other! The boss should also pay attention to credibility in doing business, and ensure that there is no problem with the quality.

In this case, he is illegal, if the clothes meet the secondary sales and the bills are complete, he should give you a refund, you can call 12315 to complain. However, the amount is not large, and there is no need, and if you have expensive clothes, you can file a lawsuit. Hope to adopt.

As long as the following conditions are met, the store can return the product.

The state has a "three guarantees" policy. In the following cases, consumers have the right to require the distributor to bear the responsibility of three guarantees.

1. It does not have the performance that the product should have, and it is not explained in advance;

2. It does not meet the requirements of the product standard expressly adopted;

3. It does not meet the quality condition indicated by product description, physical samples, etc.;

4. The product is unqualified by the technical supervision administrative department and other statutory departments;

5 The product cannot be used normally after two repairs.

Obligations of the seller.

A) can not guarantee the implementation of the provisions of the three guarantees, shall not sell the products listed in the catalog;

b) Maintain the quality of the products sold;

C) the implementation of the purchase inspection and acceptance system, do not meet the requirements of the statutory marking, will not be allowed to sell;

4) When the product is the first to be unpacked, it should be unpacked for inspection, correctly debugged, introduce the use and maintenance matters, three guarantees and repair units, and provide valid invoices and three guarantees certificates.

5) Properly handle consumer inquiries and complaints, and provide services.

Speechless, he must have sold his clothes first. Besides, why didn't you try it at the time?

Generally, clothes bought in physical stores can be returned or exchanged as long as the label is not cut. But if the boss doesn't give you a refund, you can try to sell it to someone else or give it to a friend who can wear it.

There is no way, the clothes in the general store will not be returned after buying them unless it is a quality problem.

After purchasing goods, if the consumer wants to return the goods, but the operator refuses to return the goods, it is an ordinary dispute over the sale and purchase contract of goods, and the public security.

If the organ does not accept it, it shall file a lawsuit in the court for resolution. If the operator is suspected of illegal operation or damage to the rights and interests of consumers, he can call 12315 Consumer Protection** to complain.

2. After purchasing goods, a sales contract relationship is formed between consumers and operators. Once the contract is formed and takes effect, both the buyer and the seller shall strictly abide by it. The unconditional return of goods and the conditions for the return shall be determined by negotiation between the parties in the sales contract (including oral contract).

If there is no special agreement between the two parties, the operator has the right not to return the goods if there is no quality problem.

The seller said that it was a brand, I paid a part of the deposit, and then checked on the Internet, the first-line brand of the product is not, can I return the deposit?

Regular supermarkets can be refunded, so don't patronize this in the future.

The key is that the things I bought did not have a good review on the Internet, and it was very expensive, 3000 thousand more expensive than other brands.

If the physical store does not affect the secondary sales, then you can directly call 12315 to make a complaint, and let the Administration for Industry and Commerce negotiate and intervene.