What are the steps of public opinion monitoring?

The operation steps of public opinion monitoring are data capture, data analysis, and real-time data monitoring.

There are three conditions that must be met for the implementation of public opinion monitoring:1The subject of surveillance must be a state department with law enforcement powers; 2.

The subject of surveillance is seriously suspected of endangering society and endangering the state; 3.The procedures of monitoring must be reasonable and lawful, must not infringe on personal privacy and normal business interests, must safeguard the legitimate rights and interests of individuals and groups, and the purpose of monitoring is to maintain national security and stability.

For public opinion monitoring, please contact Shanghai Mido. Shanghai Midu's Sina Public Opinion Pass obtains, cleans, monitors, analyzes, and warns the whole network data according to customer needs, and at the same time reduces the impact of human factors on objective data analysis results through data mining and analysis models, so as to ensure the timeliness, accuracy and comprehensiveness of public opinion data. The professional public opinion service team provides more personalized manual services according to the specific needs of customers, including:

Public opinion services such as content sorting, news pushing, briefing production, and professional report customization.

How to do a good job in public opinion monitoring and management is a science, here is some personal superficial understanding, to do.

Individuals who do a good job in the management of online public opinion monitoring should establish three sets of mechanisms, namely, the mechanism for early warning of public opinion and the dynamic release of information, the mechanism for collecting-reporting-researching and judging public opinion, and the mechanism for public opinion linkage.

1. Public opinion early warning and dynamic information release mechanism. The main thing is to collect, discover, and give feedback on online public opinion as early as possible, release known facts and truths through official platforms as soon as possible, positively guide public opinion, and actively offset negative impacts. The main purpose of this mechanism is to improve the ability to respond quickly.

2. Public opinion collection, reporting, research and judgment mechanism. Through multi-measure and multi-channel supervision of public opinion, widely collect public opinion information, and establish a working mechanism for grading, categorizing, and dynamic analysis and judgment of public opinion. This mechanism lies in accurately guiding and grasping the trend of public opinion.

3. Public opinion linkage mechanism. Strengthen communication between organizations, departments, society and mainstream **, and realize the sharing of information resources. This mechanism is aimed at establishing a unified external voice.

If the above three sets of mechanisms can be established, the monitoring and management of network public opinion will be basically in place, and the rest lies in the optimization of details.

1.Formulate a public opinion monitoring plan. Users can set the core keywords of key information on the Youxun monitoring platform according to the information they need to monitor, and at the same time can specify **, region and other directional monitoring, and by setting exclusion words, they are wrapped in spam information.

After the public opinion monitoring plan is set up, users can view the information they are concerned about, make reports, etc. on the Youxun monitoring platform.

2.Pay close attention to the development trend of public opinion. Through the "statistical analysis module", users can intuitively view the dynamic display and development trend of events, adjust the monitoring plan in time according to the actual situation, add or delete keywords, etc.

3.Respond in a timely manner. When a negative public opinion incident occurs, the entities involved can respond in a timely manner according to the core issues that netizens are concerned about, so as to dispel everyone's doubts, and at the same time, also observe the trend of public opinion, and make corresponding public opinion responses according to the characteristics of different stages of public opinion development.

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