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If you are a customer of Guangdong Power Grid Company, 1. After the electricity fee is issued, the power supply company will first inform you that the electricity bill has been issued through SMS and email, please pay it before the payment deadline, and during this period, you can still use electricity normally; If the payment has not been paid after the payment deadline, the power supply company will collect it through SMS, email, ** or door-to-door delivery of reminder notices; If the payment is still not made after collection, the power outage will be implemented in accordance with the law. In order to avoid the power outage affecting your life, please pay on time and thank you for your support to the power supply business.
2. If there is a power outage due to arrears, you need to pay the electricity bill before you can apply for power restoration; Within 12 hours after paying the electricity bill, the power supply company will restore the power supply for you. Generally, you will receive a notice of power outage before the power outage in arrears, and there will be a seal on the meter; If it is confirmed that it is a power outage in arrears, you can pay off the electricity bill and follow and bind the "China Southern Power Grid 95598" public platform through WeChat, click on My Electricity "Electricity Consumption" to restore electricity in arrears Enter the attention content, mobile phone number, and SMS verification code according to the prompts, and click Submit, you can apply for arrears resumption.
A subscriber number is required to apply through the above channels, and you can find it on your e-bill or invoice for your electricity bill.
We hope you find ours helpful. If you have any questions, please call the 24-hour power supply service**95598.
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It's okay if it's off, just pay the electricity bill when the power goes out.
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First of all, you have to pay the electricity bill, if there is a fee or no electricity at this time, you have to press the switch of your main switch.
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Of course, if you go to make up the electricity bill, make up the electricity bill, and you can recover normally under normal circumstances.
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If it is a smart meter, it will be automatically restored after payment, if not, you need to go to the electric box to close it manually.
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If there is a power outage, you can just make up the electricity bill you owe, and it should be good after a while.
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Is it an "empty open" trip. If there is an electrical device in use, it must be disconnected first, and then closed for power transmission. If it is normal, there may be a problem with the electrical equipment.
Plug in the electrical equipment again, if it still trips, it means that the electrical equipment may be overloaded or damaged, it is recommended to look at the power of the electrical equipment or repair the electrical equipment.
If there is no electrical equipment on the line and it also trips, it may be that there is a problem with the line or there is a problem with the "empty opening", and you have to ask a professional electrician to help solve it.
The "empty open" at home did not jump, it was the "empty open" trip in front of the meter, and the power transmission was closed, which could be used normally, and then talk about it next time. If it still trips, a, refer to the practice of (1) to troubleshoot. B. For repair, whether it should be changed to "empty opening" is decided by a professional electrician.
Notes:
1. If you find that there is no electricity at home, call for repair or ask a professional electrician for maintenance.
2. If there is electrical equipment on the line, it should be unplugged.
3. Look at the ** "empty open" trip, it should be noted that if it is "empty open" closed and tripped, it must not be forcibly closed.
4. If there is a voltage tester at home and a flashlight, measure the pile head of the "empty" at home and the fire meter box in turn to see if there is electricity. There are only a few steps you can do.
5. If there is no power on the live line or only there is power on the neutral line, it may be that the incoming line of the live wire is blown or the transformer is faulty or there is a power outage, no matter what the case is, it must be repaired.
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1. Payment methods include: e-pay, Alipay, handheld electricity, business hall payment, postal collection, etc.
For example, Alipay payment:
2. After you pay the fee successfully, your mobile phone will receive a text message that the payment is successful, and the system will automatically send a closing command to the meter, the time is generally 30 minutes to 2 hours, sometimes it may be longer due to abnormal weather or equipment reasons, the system is successfully closed, and you will receive a text message that can be sent (if you can't receive it, please go to the business hall to check the mobile phone number) then you need to go to the meter to operate.
3. When you receive the above two text messages, you can go to the meter box to manually restore the power.
The meter box is generally installed at the mouth of the alley, the entrance of the corridor or the basement
Open the meter box and find your home meter (the yellow light is always on means that the arrears or the payment has not been successfully closed) After the payment is successful, the meter trips and the yellow light flashes, which can be operated.
Please press and hold the only button on the meter for 5-10 seconds, the trip light will go out, and your home electricity will be delivered.
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If you are a customer of Guangdong Power Grid Company and there is a power outage in arrears, 1. Generally, you will receive a notice of arrears and power outage before the power outage, and there will be a seal on the meter; If it is confirmed that it is a power outage in arrears, you can pay off the electricity bill and follow and bind the "China Southern Power Grid 95598" public platform through WeChat, click on My Electricity "Electricity Consumption" to restore electricity in arrears Enter the attention content, mobile phone number, and SMS verification code according to the prompts, and click Submit, you can apply for arrears resumption.
You can follow the "China Southern Power Grid 95598" public platform, click on the "" number in my personal center, and you can query the user number by binding the mobile phone number reserved by the power supply enterprise or the ID number of the head of the electricity meter.
2. If you are a card prepaid energy meter user, please place the power purchase card on the power purchase card holder for about 60 seconds after the power purchase is completed, and the power purchase balance will show that the recharge is successful or the voice prompt can be recharged successfully.
3. If it does not belong to the above situation, a power outage may be caused by the fault of the line behind the meter, the switch tripping, etc., in this case, it is recommended that you try to reset the indoor switch under the condition of ensuring your own safety.
We hope your reply will be of great help to you. If in doubt, please call the 2 4 hour power supply hotline 9 5 5 9 8.
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Generally, you will receive a notice of power outage before the power outage in arrears, and there will be a seal on the meter; If it is confirmed that it is a power outage in arrears, you can pay off the electricity bill and follow and bind the "China Southern Power Grid 95598" public platform through WeChat, click on My Electricity "Electricity Consumption" to restore electricity in arrears Enter the attention content, mobile phone number, and SMS verification code according to the prompts, and click Submit, you can apply for arrears resumption.
To apply for binding electricity users through the above channels, you can enter the "My Electricity" > "Personal Center" >click on the "" number, and bind it through the mobile phone number or ID number reserved in the power supply company.
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If there is a power outage caused by forgetting to pay the electricity bill, generally speaking, the power supply can be restored within 12 hours after the electricity bill is paid again, if not, you can call the local electricity customer service**, they will make inquiries, and then restore the power supply for you.
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You can pay the electricity bill directly on the network, and the power can be restored after a while.
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Hello, you go to pay the electricity bill first, and then see if there is electricity at home, if there is no electricity, go to the meter box to get the switch, so you can do it.
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If you are in a place that has been paying with a mobile phone, but as long as you go to the relevant app to pay the arrears, if it is through other channels, then you can only pay the electricity bill through other channels, then basically after paying the electricity bill with you, the power supply may be restored within half an hour, if the power supply is not restored, you can call the power supply bureau ** inquiry.
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Take our community as an example, when the electricity bill is still 20 yuan, there will be a warning power outage, don't panic at this time, take out your own electricity card, find your own home appliance meter in the meter box, swipe the electricity card, you can continue to use, of course, you still have to pay the electricity bill, if it is a community property charge, go directly to the property to pay the electricity bill, access to the national or ** power grid, directly on the mobile phone can be paid.
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If you forget to pay the electricity bill, you can renew the bill in your own meter, and it won't be long before the call will resume.
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Now you can pay the electricity bill online, as long as you bind the account number, then you can pay the bill, and after the payment, wait for a period of time, and the electricity will be restored.
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Go to the local power supply station, and after paying the electricity bills used in the period, Shentong can be opened.
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You go directly to the State Grid to pay the electricity bill, and you can enter your account number on the platform to pay the electricity bill, and you can recover it after paying the electricity bill.
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Hello! Hurry up to pay the arrears, and have a certain amount of pre-deposit, and the call will come soon
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Just make up the electricity bill.
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Because most of them are now prepaid smart meters, the balance of the account electricity bill is insufficient, it will be automatically cut off, and it will be automatically restored after recharging the electricity bill.
If you are a customer of Guangdong Power Grid Company and there is a power outage in arrears, 1. Generally, you will receive a notice of arrears and power outage before the power outage, and there will be a seal on the meter; If it is confirmed that it is a power outage in arrears, you can pay off the electricity bill and follow and bind it to the "China Southern Power Grid 95598" public platform through WeChat, click on My Electricity "Electricity Payment" Restore Power in Arrears Enter the attention content, mobile phone number, and SMS verification code according to the prompts, and click Submit, you can apply for arrears resumption. >>>More
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