How to write the store manager s year end summary, how to write the store manager s year end summary

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The store manager's year-end summary and plan are as follows.

1. Summary of stores and products, the proportion and advantages and disadvantages of stores and products in the industry, the objective comparison of product quality and competing products, especially the description of best-selling products and unsalable products.

2. Summary of the store's service, in addition to the sales volume of the store depends on the quality of the product, the service is also very important, so the store manager attaches great importance to the service and the product to the same height.

3. The team summary of the store, there are many team management contents and skills, including training, supervision, evaluation, etc., which need to be summarized and improved by the store manager.

4. Work plan, the work plan is to come up with a positive solution to the problems summarized in the work, and to elaborate on the work content and goals in the future period. Therefore, the work plan is based on the work summary, and the summary must be objective, comprehensive and specific, and do not do anything hastily in order to deal with the leadership, which is irresponsible to yourself and the company.

1. Store managers need to continue to learn professional knowledge. If your thinking can't keep up with the pace of the times, the sales in the store will not keep pace with the times, and you will definitely be abandoned by the times. Therefore, store managers need to continue to learn professional sales skills and the knowledge that is more popular in the current era.

2. Constantly improve your communication skills. The store manager not only has to communicate with the employees in his store, but also needs to communicate with customers, communicate with the best business, communicate with superiors, the store manager is a bridge of the store, if the communication is not good, or can not speak, it is easy to mess things up.

3. Learn more about leadership. The store manager should have the deterrent power of the store manager, so that the employees in the store can convince you, obey your command, learn more leadership and appeal, and use the boss's thinking to think about problems and do things, so that the store's sales target can get twice the result with half the effort.

4. Learn to analyze the sales data in the store. The work of the store manager is more and more miscellaneous, so the store manager must be an all-round talent, not only able to speak, but also very good at promoting their own products, and will analyze the data, find the problem from the sales data, and then find a solution.

The maintenance of members is not service-oriented enough. Refinement. The experience of dealing with problems needs to be improved, and the ability of teamwork needs to be further enhanced, and they should continue to learn and improve their abilities. The store manager's year-end summary and work plan are as follows, so let's learn about them with me.

I am the manager of xx department store, and with the passage of time. 2018 is coming to an end. In the past year, under the careful care and guidance of leaders and colleagues, through their own unremitting efforts.

Some achievements have been made in the work, but there are also many deficiencies, looking back on the past year, the work will be summarized:

One. Gains at work.

1.In 2018, the sales of shopping malls gradually increased, and the service attitude was crucial.

2.Cooperate with the store management to carry out daily work, inject new vitality and implement daily follow-up, assessment and supervision.

3.Under the guidance of superiors, responsible for following up each activity to achieve certain results.

4. The task decomposition assigned to each person is supervised and completed every day. Relevant system training and supervision, the superior is a model of the lower smile, and I have always insisted on leading by example. Therefore, the staff I lead is always united and harmonious, and I treat everyone equally and fairly.

Fair. Open work, people-oriented, people-to-person personality management, 2018 performance and employees are relatively stable.

Two. The work is not done properly.

1.Staff are sometimes polite. Etiquette. Grooming is not in place.

2.Sometimes the relevant standards are not followed in the work.

3.At a certain time, employees are too abnormal in their thinking and cannot communicate, resulting in insufficient supervision.

4.The maintenance of members is not service-oriented enough. Refinement. The experience of dealing with problems needs to be improved, and the ability of teamwork needs to be further enhanced, and they should continue to learn and improve their abilities. and poor.

In short, 2018 is again to take today as a starting point and a new goal. New challenges. In work and study, we should further strictly require ourselves to do a good job in every work arrangement given to subordinates by superiors, and learn from other leaders and colleagues with an open mind.

In the new year, work hard, study diligently, summarize diligently, and finally wish the company's business to be more prosperous and to a higher level. Best wishes to all leaders. Colleagues continue to write new glories in their lives in the new year.

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