The Bank of China online payment username or password is invalid10

**After the plug-in, close all web pages, open the login page from scratch, enter the username - password - one-time password (each one-time password can only be used). If the prompt is still invalid, you can use the password or username to retrieve it. It still doesn't work, it's because you misremember your username and password.

You need to go to the counter to retrieve your password or username. When you go, you will need to represent your ID and debit card.

That is, the username and password are wrong, if you open a **bank, you can call 95566 to manually ask for your username, and then go online to reset the online banking password.

Bank of China deliberately contacted the customer ** wrong number when opening the card registration, restricted the use of fast payment, and made customers charge more fees for opening online banking and other businesses, I went to the Bank of China twice, and the customer information was not changed, and the Bank of China was boycotted in the future.

Bank of China's online banking password requirements must be eight to twenty digits, a combination of letters and numbers, if you only use one or the number of digits is wrong, you can not log in, you can only go to the counter to cancel the online banking, and then open again.

If it weren't for that reason, I wouldn't know.

"Invalid username or password" when logging in should be considered from two scenarios:

1.You confirm that your username and password are correct, then:

1) The username and password are case-sensitive, so please make sure that you have entered the correct username and password.

2) When you enter the first digit of the password, you need to see if the * sign is displayed in the input box of the password, if the * sign is not displayed, you need to press the backspace key several times to clear the password input box, and then re-enter the first digit of the password.

3) If the above is no problem, or prompt "user name or password is invalid", please open the notepad in the computer after entering the password, re-enter the password in the notepad, to see if the display is the correct password, if the displayed password is inconsistent with the input (such as the uppercase and lowercase letters are displayed abnormally, the numeric keys of the keypad can not be entered), it may be that there is a conflict between the security control and your computer, and you need to enter the **customer service manual service or call 95566 to feedback this problem, Provide information such as the version of the operating system and the version of the browser so that the security control vendor can analyze and solve the problem.

2.If you're not sure if your username or password is correct, then:

1) You can retrieve it through the "Retrieve Username and Password" function on the online banking login page. The specific steps are as follows:

Step 2: On the "Verify Identity" page, enter: "Bank Card Number, Withdrawal Password (only used when the entered bank card number is a debit card), Credit Card** Query Password (only used when the entered bank card number is a credit card), ID type, ID number, verification code", and click "Next";

Step 3: The system will display some online banking usernames, confirm that they are correct, and click "Reset Password".

Step 4: On the "Reset Password" page, enter "New Password", "Please Enter Password Again" (the second entry of the new password), select the security tool (including: mobile phone transaction code + hardware binding, digital security certificate, dynamic password + mobile phone transaction code), enter the corresponding security tool password, and click "Next".

Step 5: Click "Login Directly" on the "Completion" page to log in to Online Banking.

2) You bring any passbook or bank card associated with online banking and the valid ID card issued to any Bank of China branch in China to retrieve your username and password.

The above content is for your reference, and the actual business regulations shall prevail.

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