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Hello, the solution is as follows:
It is recommended to try to press and hold the power button for 12 seconds to force it to shut down, and then restart the phone;
If you can't solve your problem, please bring the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and processing.
If the phone can be turned on normally after restarting, it is recommended to optimize the phone as follows:
1. Uninstall the recently installed software to eliminate the incompatibility between the software and the system;
2. If the battery is fed, it is recommended not to completely deplete the power, and charge it in time if it is less than 20%.
3. The system is unstable due to system abnormality or root, repair the system as soon as possible;
How to deal with a completely non-reactive boot:
If your mobile phone can't be turned on, you can connect the original charger to charge for half an hour, and then press and hold the power button for 10 seconds to check whether it turns on.
The solution to the phone charging does not respond and cannot turn on:
1. Replug and unplug the data cable and charge it for about 15 minutes, then press and hold the power button to turn it on;
2. Press and hold the power button and volume down button at the same time for about 8 seconds, enter recovery mode, and click to restart the phone;
3. If you still can't turn it on, you can go to the local customer service center for testing and processing.
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If the mobile phone cannot enter the system page after booting up, and the screen is stuck or frozen, it is recommended to:
1.Please press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device; If it is a mobile phone with a removable battery, please press and hold the power button for 8-10 seconds to restart the machine, if it does not work, please turn off the battery and reinsert it.
2.If the problem persists after restarting the machine, it is recommended that you bring the purchase receipt, repair card, and machine to the Samsung service center for inspection.
Note: If the machine can be turned on normally after following step 1, it is recommended that you optimize your phone as follows:
1.Settings - About Phone - System Update - Update, check if there is a system update push, upgrade the phone to the latest version.
2.If your phone supports Smart Manager or Memory Manager, it is recommended to close applications that do not need to run automatically (it is recommended to set the auto-start of instant messaging apps such as WeChat and QQ to "On").
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1. Step 1: You need to re-flash the machine, it is recommended to use the flashing package of the official website, (see clearly and follow the steps, it is necessary, otherwise the white screen will still stay in the boot interface).
2. Step 2: **SD forced card swiping package, here you need to use SD memory card, first format the SD memory card (it is recommended not to use fast format), and then unzip the ** down flash package, and copy the decompressed files directly to the SD memory card.
3. Step 3: When the phone is turned off, insert the SD card, and press the volume down button + power on and off button at the same time, and don't let go, wait a while, a small robot with an exclamation mark will appear, and then press the volume down button to enter recovery.
4. Step 4: Clear the data first, select two wipe options up and down with the volume button, press both of them separately, press the power button to confirm, and select yes to clear the data (here is the meaning of double clearing).
5. Step 5: Then press the volume up and down keys to move to "ApplyUpdateFromSDCARD", if you don't have this item in your recovery, then select "ApplyUpdateFromExternalStorage" and press the boot button to confirm.
6. Step 6: Then select "File" in the list that appears, and then press the power button to confirm, and then start flashing the phone for about 1 2 minutes to complete the upgrade, and the phone will automatically restart.
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Anonymous users
The phone is stuck in the honor interface, it may be that the phone has been rooted, and some system files have been deleted by mistake, resulting in the inability to enter the system, it is recommended to try to press and hold the power button for 20 seconds to turn off and then turn on the phone. If you still can't turn it on, press and hold the power button, volume +, and volume - keys of your phone at the same time in the power-off state to enter recovery mode and clear data and restore to factory settings. A factory reset will erase the data inside your phone.
The following operations are performed after entering the recovery mode:
1. Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", that is, "Clear Data and Restore Factory Settings", and press the power button to confirm.
2. Use the Volume+ and Volume—keys to adjust the bright bar to "yes, delete all user data", and press the power button to confirm.
3. Wait for a while until the screen appears, select "Reboot System Now" to restart the phone, and press the power button to confirm.
If it still does not open, bring your warranty certificate to a nearby Huawei customer service center for testing and repair.
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3.Before flashing, you need to empty the data and restore the factory mode. Select the fifth option install zip from sdcard, and then select the first option choose zip .
4.If the flashing cannot be completed or the system is still unable to enter after flashing, it may be a hardware failure, and the phone will be sent to the brand's customer service for testing and repair.
Force shutdown and restart first.
Or try it regardless of whether he's out of power.
System hardware issues.
Question: What's going on if I can't turn on the machine?
Try again when you're done with the charge.
Finally, get the after-sales maintenance inspection.
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If it stays on the boot interface for a minute or two, it means that the phone is too stuck, and if it stays on the boot interface, it means that there is a problem with the phone system, and you can try to re-flash the phone.
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