How to approach your customers, the steps to get close to your customers

Approaching the customer's step pro, hello, 1The problem proximity method is mainly through the salesperson directly to the customer to ask relevant questions, in the form of questions to attract the customer's attention and interests, and then smoothly transition to formal negotiation. There was a lady who sold books.

When you meet customers and readers, you always calmly ask two questions: "If we give you a set of books on economic management, you will find it interesting when you open it." You will read a book.

Have you read it? "If you find it paying off after reading it, would you be willing to buy it? The lady's opening statement was concise and clear, and it also gave the average customer no reason to say "no", thus achieving the purpose of approaching the customer.

2.The approach method is to get in touch with salespeople and customers in the form of self-introductions, trustee introductions, and product introductions. The self-introduction method refers to the salesperson's self-verbal expression, and then uses business cards, ID cards, and work permits to help achieve the purpose of getting to know the customer.

The product presentation method is also a common method used by salespeople when they first meet with customers. This is done by the salesperson by placing the product, samples and models directly in front of the customer so that the other party can generate enough interest in their product and eventually accept the purchase proposal. 。

Sometimes, salespeople use methods introduced by the trustee to approach customers. In this method, the salesperson uses a third party who knows the customer well to contact the customer through **, letter, or personal introduction. In this way, customers tend to meet salespeople out of affection.

I hope my answer is helpful to you, and I wish you good health and a happy mood! <>

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Answer: Approaching customers can be divided into the following steps: Greeting: First, greet the customer and show that you have noticed their arrival.

Proactive approach: Next, take the initiative to approach customers to show your concern and attitude towards them. Ask for a request:

Proactively solve problems and problems: If customers have problems or concerns, take the initiative to solve them to ensure that they receive satisfactory service. Focus on the experience:

In the process of service, we should pay attention to the customer's experience and feelings, and adjust the service mode in time to improve customer satisfaction. End of service: At the end of the service, say goodbye to the customer and express gratitude and willingness to serve them again.

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Here, according to the Huai blind crack problem you provide, for you to inquire about the following hello, service can make customers satisfied with high-quality customer service is the key to customer satisfaction, a high-quality customer service should have the following characteristics: 1. Timely and effective response. Customer service should respond to the needs of customers as soon as possible and solve customers' problems in a timely manner to ensure customer satisfaction.

2. Professional services. Customer service staff should have the professional knowledge and skills to accurately provide effective solutions to meet the needs of customers. 3. Friendly attitude.

Customer service staff should have a friendly attitude, be able to listen patiently to customers' opinions and suggestions, and be enthusiastic to provide assistance so that customers feel respected and cared for. Fourth, meticulous service. Customer service should be able to provide meticulous service to ensure customer satisfaction, such as providing timely service tracking, timely response to customer inquiries, etc.

In short, high-quality customer service is the key to customer satisfaction, timely and effective response, professional service, friendly attitude and meticulous service are important factors for customer satisfaction.