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If you determine that the network is normal, but the software cannot connect to the network, the following reasons may occur.
First, the software server failure causes the software to be unable to connect to the Internet, which can only be networked normally after the official repair is completed.
Second, it may be caused by the instability of the local network, try to power off and restart the modem and router, and it is also possible that the device often does not shut down and causes it to crash.
Third, there may be a problem with the network configuration of the system, which can be fixed by command.
netsh int ip reset
netsh winsock reset
Restart your computer, then open the software to see if you can use it online.
Fourth, it may be that you have LAN enabled**, just turn it off.
Open the Control Panel, Internet Options, Connections, LAN Settings, Server Settings, and remove the checkmark below, as shown in the image below.
According to the computer fault phenomenon you provide, the browser can go to the Internet normally, but other software cannot connect to the Internet, as long as you go to the third step to fix it, you can try it.
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Modified the native one.
Commonly used "Feature Collection" tab.
Network Optimization "Repair Network (LSP). In the pop-up interface, click in the lower right corner.
Fix it now".
This solves the problem.
If you open or install it again.
IKU software may cause this problem to occur again, it is recommended that you uninstall the software directly.
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1. Open other ** web pages to see if they can be opened normally. If it can be opened normally, you can eliminate the network and other problems, which may be due to the fact that the ** accessed is in a maintenance state, or the peak period of access, and it will be opened later.
2. Check whether the network connection icon in the lower right corner of the computer is displayed normally. If there is an abnormality, check whether the connected network interface is loose and whether the network broadband can be used normally.
3. Use the network repair function in the security manager software to check and repair the network.
4. Use speed measurement software to test the speed of the network connection. If the network speed is too low, check whether the speed has been limited on the router or security manager software, and report to the broadband operator if there are no relevant restrictions.
5. Check whether the firewall on the computer has been restricted from network connection. Click [Start], [Control Panel], [System and Security], [Allow Programs to Pass Windows Firewall], and check whether the browser has been banned from connecting to the network.
7. Close the programs that are not used on the computer, uninstall and delete the programs and files that are not commonly used, and then clean up the cache and junk files on the computer.
8. Use anti-virus software to check and kill the computer to eliminate the interference of viruses on the opening of web pages.
9. Uninstall the browser, reinstall it later, or repair the browser and upgrade to a newer version. Click [Help] on the top right corner of the browser, and select [Repair Browser] or [Check for New Version].
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And 360 grabs user data without a bottom line, and is a scoundrel who wears the mask of a good guy but will turn his face with you at any time. 360 Guardian and 360 Browser are interfering with peer products, don't use 360 rogue software, you will play hooligans!
If it doesn't work, cancel lan** Internet access, and check the DNS settings.
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The landlord looks to see if the firewall or some optimization software settings are restricting communication other than IE.
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360 rogue software.
If so, clear all DNS. And set in Automatically get DNSOr set your gateway to DNS
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Redo the system, because 360 is boring and competing with other people, and they've made a mess of your computer.
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