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The mobile phone is generally stuck because there are too many background programs or a large amount of garbage in the mobile phone cache, which will cause the stuck. In this case, you can try the following:
2. Delete some information that occupies a large amount of memory, and clear the relevant cache under system optimization to improve the stability of the machine;
3. In the system settings - application - management application - open the corresponding file to delete the cache (this operation will delete game records, chat records and other personal information) will be improved;
4. Or try to restore the data to factory settings under the backup, so that the garbage in the phone will be emptied, but the third-party software, contacts, text messages, etc. saved in the phone will be lost, so you need to make a backup.
5. If you can't improve it after multiple optimizations, you can also go to the local Lenovo after-sales maintenance station to re-flash the phone, which will optimize the running speed of the phone. Site queries.
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It has to do with capacitance and resistance.
Indicates that the phone is a junk product.
Too many programs are installed.
The screen is aging and close to malfunctioning.
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We apologize for any inconvenience this may cause and affect your use. The lag of the mobile phone is mainly caused by the lack of running memory.
If your device is running low on memory, you can try to adjust and improve it in the following ways:
1. Frequently or regularly use the mobile phone acceleration function of security software such as Le'an to clean up background applications, which can effectively release the running memory;
2. It is recommended to uninstall useless or infrequently used software, which can prevent the self-start of such software and occupy running memory;
3. After the application is finished, try to use the exit function of the application to completely exit to avoid the application hanging in the background and occupying the running memory;
4. It is recommended to use the built-in music security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the music security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "music security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.
The latest version of Le Safety:
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Hello. We apologize for the inconvenience.
Since Lenovo A388T does not support screen calibration, if you feel that the touch screen of your phone is abnormal, we recommend that you refer to the following suggestions.
1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.
2.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.
3.If your mobile phone has a film, it is recommended that you remove the film to try, and it cannot be ruled out that it is caused by the quality of the film;
4.Here it is recommended that you first factory reset your phone and then try and use Observation again. The factory reset operation of the phone is as follows:
Main Menu - System Settings - Factory Reset - Factory Reset - Reset Phone - Tap Erase All. Since factory reset will erase important data such as contacts, text messages, etc., it is recommended that you back up your important data first to avoid inconvenience caused by loss.
After using the software's testing center - more - touch screen for screen detection, if it is indeed abnormal, it is recommended that you take the time to go to the Lenovo authorized repair site, and hand the phone to our engineers for further testing and maintenance.
You can access:
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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It must be that you have installed more software, you can back up the data first, restore the factory settings, and then only install some commonly used software, don't install the redundant, and often clean up the mobile phone garbage, which will be better. Hope it helps!
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Here's how to fix your phone's unresponsiveness when using the touch screen:
1. Restore factory settings;
1. Turn off the phone completely;
2. When the phone is turned off, press the power button first, and then immediately press the volume down button + volume up button at the same time and don't let go, it will enter recovery after a while, note: press the volume up and down keys in recovery mode to select, and press the power button and home button to indicate OK;
3. After entering the recovery mode, you can choose to restore factory settings, whether your phone is the recovery that comes with the system or the recovery of a third party, as long as there is [wipe data factory reset];
4. Select [Wipe Data Factory Reset], then press the boot button to confirm, and then select [yes - delete all data].
5. Then re-select [Reboot System Now], press the power button to confirm, and then start the phone.
2. Send it to the after-sales outlets for warranty processing.
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Dear Lenovo users, hello!
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a.Some areas of the touchscreen are malfunctioning:
1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.
2.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.
3.If the above operation is invalid, the touch screen itself is more likely to fail, it is recommended that you send it to the repair site in time for processing, and you can also back up the body data before sending it for repair, and try to restore the factory settings (system settings - backup and reset - factory reset ) operation to see if it can be improved.
b.All areas of the touchscreen are out of order:
1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.
2.If you have used the film on your mobile phone, it is recommended that you remove the film and try it, which is not ruled out due to the quality of the film;
3.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.
4.If the above operation does not work, please back up the fuselage data and try to restore the factory settings, method: System Settings - Backup and Reset - Factory Reset.
5.If the problem still cannot be effectively solved, it may be caused by the failure of the underlying driver of the system or the touch screen itself.
Lenovo Authorized Service Site Query:
Consult to find out.
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The solutions to the problem of A380T mobile phone touch screen failure are as follows:
1.Remove the mobile phone protector, many protective films on the market will affect the sensitivity of the touch screen, it is recommended to remove it and try again.
2.Factory reset, (System Settings - Backup & Reset - Factory Reset), back up your important personal information before factory reset. Software conflicts can also cause touchscreen failures.
3.If the touch screen fails due to flashing the phone, it is best to re-flash the official package, which will also cause the touch to fail. If the above methods do not work, go to the after-sales service to check whether there is a problem with the touch screen, the touch screen breakpoint and the touch screen connector virtual welding will lead to poor touch.
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If the A388T mobile phone has a slow response to the touch screen, there are problems such as floating screen or malfunction, and there are many possible situations involved.
The main reasons are interference from the external environment (temperature, magnetic field, static electricity, etc.), usage (charging), system level (software conflicts, system file instability), hardware touch screen modules or motherboard abnormalities.
Since you can't see the specific situation of the phone remotely here, it is recommended to try to back up the important data of the fuselage first, and then restore the factory settings to eliminate software conflicts and interference to see if it can be improved.
If it cannot be effectively solved by itself, or if it is caused by an abnormality involving the hardware touch screen module, it is recommended to take the time to go to the local Lenovo after-sales service center for engineers to detect and solve it.
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Lenovo A398T mobile phone is unresponsive, and the reasons for the slow response are:
1. The mobile phone is running with insufficient memory, resulting in the sluggishness and slow response of the mobile phone;
2. There is a lot of garbage in the mobile phone cache, which leads to stuck.
Solution: 1. Close the program running in the background;
2. Uninstall infrequently used software, and clean up system cache and junk;
3. Factory reset your phone.
The steps to do a factory reset are as follows:
1. Turn off the phone completely;
2. When the phone is turned off, press the power button first, and then immediately press the volume down button + volume up button at the same time and don't let go, it will enter recovery after a while, note: press the volume up and down keys in recovery mode to select, and press the power button and home button to indicate OK;
3. After entering the recovery mode, you can choose to restore factory settings, no matter whether the phone is a recovery that comes with the system or a third-party recovery, as long as there is [wipe data factory reset];
4. Select [Wipe Data Factory Reset], then press the boot button to confirm, and then select [yes - delete all data].
5. Then re-select [Reboot System Now], press the power button to confirm, and then start the phone.
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We apologize for the inconvenience caused. Smartphones, like computers, may find that the system becomes "stuck" after running multiple programs for a long time, and restarting the phone can solve the problem; If restarting doesn't solve the problem, recall whether you have recently installed some new third-party apps, go to Settings - Apps - Manage Apps, try to uninstall the recently installed programs and restart the phone; If the above two methods can't solve your problem, you can back up your contacts, text messages and other data, and then restore it to factory settings.
If it still doesn't work, it means that there may be a problem with the phone, and it is recommended to contact the site to test the phone.
Lenovo authorized maintenance site query maintenance site business hours are usually Monday to Sunday 9:00-18:00, except holidays, the local site will be slightly adjusted according to their own operation, it is recommended to call for detailed consultation when you go.
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The configuration of the mobile phone is a bit low, uninstall some software that is not commonly used, turn on and off several times a day, and restore the factory settings.
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The mobile phone has a small memory, low configuration, and now the software will be upgraded soon, and it is slow to run without large memory.
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Uninstall the software you don't use and clean up the memory often! If you want to solve the problem fundamentally, you still have to change your mobile phone.
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Bargains aren't good, and so are mine.
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Hello. We apologize for the inconvenience!
1.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;
2.It may be caused by insufficient running memory, and it is recommended that you optimize and adjust the device system
a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;
b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.
c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;
3.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.
If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.
Inquire about authorized maintenance sites on the official website.
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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Dear Lenovo users, hello!
According to your description, it is recommended that you do a factory reset of your phone
Method 1: Go to System Settings - Privacy (please select Backup & Reset for Android higher version phones) - Factory Reset - Reset Phone.
Method 2: When the phone is turned off, press the power button + volume button at the same time when starting; After entering the recovery, please select Wipe Date;
If your problem is not solved, you can complain, put forward your valuable opinions, and then transfer to manual service.
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There is no way to change the phone, change the software, keep updating the software, the configuration is outdated, and the phone is slowing down.
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Friends can use 360 Optimizer to optimize the system to try.
Compatibility issues, uninstall the software.
The solution for Lenovo A388T not turning on is as follows: >>>More
Hello. Sorry, because you did not provide specific information about Lenovo A380T, we cannot directly help you here, and we apologize for the inconvenience caused. It is recommended that you accurately describe the problem that Lenovo A380T needs to consult, directly supplement the information of the problem or re-consult on the home page, so that we can better serve you, thank you! >>>More
We apologize for the inconvenience.
For your situation, it is recommended that you refer to the following methods for testing >>>More
Dear Lenovo users, hello!
According to your description, it is recommended that you try to factory reset your phone (it is recommended to back up important data such as **book text messages before restoring settings to prevent unnecessary losses): >>>More