What to do if the Mate 30 Pro is soaked in water?

We are sorry to hear this, and in order to reduce your losses, we recommend that you deal with it as follows:

1. Please try to place your phone in a dry and ventilated place and use a paper towel to blot the water stains on the surface of your phone.

2. If the phone is turned on, press the power button to turn it off; If your phone is turned off, don't try to turn it on.

3. Please take out the SIM card and microSD card.

4. Take your phone to a Huawei customer service center as soon as possible to avoid unnecessary losses.

Precautions: 1. Do not move or shake the mobile phone frequently after entering the water, so as to avoid the spread of moisture inside the mobile phone.

2. Do not bake with a hair dryer or stove after entering the water, so as to avoid the liquid being blown into the inside of the mobile phone and damaging the mobile phone at high temperature.

3. Some mobile phones can be turned on and used normally after simple treatment, but the mobile phone is composed of precision electronic components, and there is a hidden risk after water ingress, so it is recommended not to try to turn it on.

Note: If you don't have a backup of your data, there may be a risk of data loss during repair.

After the mobile phone gets into water, it should be turned off in time, do not try to charge or dry it, and then try to turn it on again. You should find a professional mobile phone repair organization nearby as soon as possible, disassemble the whole machine, clean and dry it, and completely dry the water in the host before continuing to use it.

1. After the mobile phone is flooded, can the water be "thrown out"?

The main circuits in the motherboard are protected by a shielding cover, the gap below is very small, and the normal water pressure is difficult to enter, but often through the help of "throwing", the water will be sent into the shielding cover of the main components, resulting in conductivity between the chips.

Second, the boot fell into the water, and it can't be turned on after being fished out, must the motherboard be burned?

This is not necessarily, the current smart phone circuit design is very precise, if the chip pins encounter voltage abnormalities, there will be protection circuits, how many chip ICs are equipped with "int"Interrupt protection circuitry. Therefore, if you encounter the situation that the water does not turn on, do not panic, try to charge and turn on, but go to a professional place in time to disassemble and clean and dry the machine.

Microscope representation of water ingress into the motherboard IC.

3. If the mobile phone enters the seawater, is it hopeless?

Seawater has a high salt content and high corrosiveness, but each machine has a different level of waterproof effect, so entering the seawater, it is not necessarily impossible to save, Weike Technology Exhibition in many maintenance cases, has also successfully repaired a lot of machines that have entered the seawater, according to the above standards, shut down after entering the water, do not shake off, do not charge to try to turn on, and go to a professional location in time to clean the whole machine.

4. What is the standard charge for cleaning and drying mobile phones?

The normal industry standard is: 50-80 yuan, the cost of dismantling, cleaning and drying the whole machine. Of course, this has to do with the difficulty of disassembling the phone, such as:

Apple-like mobile phones, disassembly and cleaning are relatively simple, and the general charging standard is about 50 yuan (Apple X will use double-layer motherboard welding after the future, and if you need layered cleaning, you need 80 yuan). Most of the models after 18 in China, the back cover is fitted with an integrated back cover, and the general cleaning cost is 80 yuan, including dismantling the motherboard shield cover for cleaning.

Fifth, the mobile phone that has entered the water, can only repair the motherboard, and other places will not be broken?

Water ingress is man-made fault damage, and the manufacturer's after-sales service is not free of charge. Many after-sales maintenance is not recommended because it can cause a variety of problems. For example:

The screen of the mobile phone is roughly divided into two categories, one is the LCD backlight screen, this kind of screen is divided into a display layer, a backlight layer, if the backlight layer is flooded, repair the motherboard, you will see the screen radioactive water marks, (the backlight circuit can be replaced separately), the other is the OLED screen, no backlight circuit, the screen is self-luminous, this kind of screen does not have this problem. Other internal circuits, such as earpieces and amplifiers, belong to devices and are generally not easy to be damaged.

1.Shutdown: After picking up your mobile phone, press and hold the power button to turn it off as soon as possible, because water will slowly seep into the circuit, and it is easy to cause a short circuit in the mobile phone when it is turned on.

and memory card, place the phone in a dry and ventilated place.

The Internet circulated "put the mobile phone in the rice to dehumidify", or try not to be gullible, in case the mobile phone is not saved, the charging port is also blocked by the rice, it will be worth the loss.

However, in case the moisture in the mobile phone is not cleaned up, it may cause damage to the mobile phone device after turning it on, in order to reduce the risk, it is better to go to the after-sales inspection to see.

3.Go to after-sales: If the mobile phone has a lot of water, or other mixed liquids, such as seawater and vegetable soup (salty liquids) even if it is dry, it will still accelerate metal corrosion after being wet, and it must be cleaned up.

Do not move or shake your phone frequently after entering the water, so as not to spread the moisture inside the phone and cause more damage.

Do not blow with a hair dryer or bake at high temperatures after water is in, so as to avoid liquid being blown into the phone and damage the phone by high temperatures.

The devices that support waterproofing are not professional waterproof but splash and water resistant, and the mobile phones have reached the waterproof level of GB 4208-2008 (Chinese standard) and IEC 60529 (international standard) standards when they leave the factory.

However, it is not permanently effective, and bumping, squeezing, and falling in daily life may weaken the ability to resist splashing and water, so try to avoid contact with water sources during daily use.

If it falls into the water for too long, there may be a problem with the motherboard, and the cost of repairing this mobile phone may be very high, but you have to open it to check what is broken.

In order to reduce your losses, it is recommended that you turn off your mobile phone and bring the relevant proof of purchase to a nearby Huawei customer service center for repair. You can use the Huawei official website to find the address of a Huawei Customer Service Center near you.

Precautions after water and liquid ingress in the mobile phone:

1.Do not move or shake your phone frequently after the liquid is ingested to avoid moisture spreading inside the phone.

2.Do not blow with a hair dryer or bake at high temperatures (including microwave heating) after liquid infusion, so as to avoid liquid being blown into the phone and damage the phone by high temperatures.

3.Mobile phones are made of delicate electronic components, and there is a potential risk after liquid ingress, so please keep your phone turned off.

4.If you don't have a backup of your data, there may be a risk of data loss during repairs. After you go to the Huawei Customer Service Center, you can consult with a staff member to help you evaluate whether you can back up your data.

The Mate 30 Pro has been soaked in water for about a minute, and now you should immediately go to the place where the phone is repaired to wash and dry, and never turn it on.

Because the Mate30 Pro refers to having IP68 waterproof, according to your description, there is basically no problem as long as the phone does not have a big drop.

However, to be on the safe side, it is recommended that you take your phone out before drying off the water stains on the surface. Then wait a few hours and you're ready to go!

Turn off your phone and put it in the rice for 24 hours.

Wipe the water dry as soon as possible, then take the hair dryer to dry it and try to turn it on, if it can turn it on, it will be fine.

In order to reduce your losses, it is recommended to turn off your mobile phone and bring the relevant proof of purchase to a nearby Huawei customer service center for maintenance. You can check the address of a nearby Huawei customer service center through the Huawei official website.

Precautions after water and liquid ingress in the mobile phone:

1.Mobile phones are made of delicate electronic components, and there is a potential risk after water ingress, so please keep your phone turned off.

2.Do not use a hair dryer or bake at high temperatures (including microwave heating) after water is in, to avoid liquid being blown into the phone and the heat damaging the phone.

3.Do not move or shake your phone frequently after water is ingested to avoid moisture spreading inside the phone.

4.If you don't have a backup of your data, there may be a risk of data loss during repairs. After you go to the Huawei Customer Service Center, you can consult with a staff member to help you evaluate whether you can back up your data.

Make an appointment for service. Huawei Customer Service Center.

Repair spare parts ** inquiry.

In general, electronic products are afraid of water, and it is very bad to get into the water. But there are still many friends who accidentally let the mobile phone into the water, is the mobile phone in the water and it is not saved? Actually, no, as long as you take first aid, there is still a way to recover.

Next, let's take a look at whether using a hair dryer can save the phone from entering the water.

1. First of all, save your mobile phone from the water as soon as possible, wipe the surface water, remember not to shake the phone, don't think about shaking it, shake off the water, you must know that in fact, there is an air barrier in the small gap in the mobile phone, and it will not enter the water when it falls into the water at a simple time. If you shake it, it's good, it's all water, it's transparent. All, the first step, take it out, wipe it dry, and cannot shake it off.

2. Next, quickly turn on your phone, take out the battery, card, etc., and then wipe off the surface one by one. It is still necessary to remind you not to shake and blow, and it will be difficult to get water in the place where there is no water. After wiping dry, let it dry slightly.

Then it's time to prepare for the final step.

3. Take out the dried rice at home, put the battery, mobile phone and other key parts into the rice, and use the powerful water absorption function of the rice to save your mobile phone. After a day, you can take it out, it's basically dry, and there are no problems. Of course, depending on the degree of water ingress on your phone, if it is very wet, you can change some dry rice and repeat for a while.

One thing to note here is to prevent small, broken rice from entering the inside of the mobile phone, and it will be more troublesome at that time.

4. Many people will use a hair dryer to blow in this step, in fact, the hair dryer is not very good, and the risk is actually the same as the aforementioned throwing of the mobile phone and blowing, which is easy to lead to water in the place where there is no water. If you use hot air, it is easy to damage the screen of the mobile phone, which will seriously lead to deformation, and may not be able to display and the sequelae of water lines.

The above is the introduction of what to do if your phone falls into the water, I hope it will help you!

It is recommended that you go to a Huawei service center for a professional test immediately.

Huawei Mate30 Pro is dropped in the washing machine, if it is soaked in water, we should immediately take the phone out of it at this time, quickly turn off the phone, and then use a dry towel or dry paper towel to wipe the surface of the water immediately.

At this time, you can put your phone in dry and ventilated sunlight, and remember not to use a hair dryer to blow it.

If the time of soaking in the water is relatively short, within one minute, then we can look at the mobile phone in the ventilation environment for about 3 to 4 days, if it can be turned on normally, it will not affect the use.

If the mobile phone is soaked in water for more than a minute, then it is recommended to wipe the moisture on the surface of the mobile phone, and then go to the mobile phone repair point to disassemble the mobile phone to check whether it is soaked in water and clean it in time, and then determine whether the mobile phone can be used.

First of all, you must not turn on the machine, as soon as it is turned on, it will be completely scrapped. Then send it to the mobile phone repair point as soon as possible.

Don't turn it on, take it directly to the phone repair shop. You can also try basking in the sun to dry the water. Let's go to a repair shop.