My Lenovo A60 touch screen sometimes works and sometimes it doesn t,,What s going on 10

We apologize for the inconvenience caused.

a.Some areas of the touchscreen are malfunctioning:

1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.

2.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.

3.If the above operation is invalid, the failure of the touch screen itself is more likely, it is recommended that you send it to the repair site in time for processing, and you can also back up the body data and try to restore the factory settings operation before sending it for repair to see if it can be improved.

b.All areas of the touchscreen are out of order:

1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.

2.If you have used the film on your mobile phone, it is recommended that you remove the film and try it, which is not ruled out due to the quality of the film;

3.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.

4.If the above operations do not work, please back up the fuselage data and try to restore the factory settings.

5.If the problem still cannot be effectively solved, it may be caused by the failure of the underlying driver of the system or the touch screen itself.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.

The charger is unstable, it is recommended to change the charger

Sorry for the inconvenience!

1。First of all, check whether it is caused by environmental problems, such as excessive heat or too humidity, and try it in a normal environment.

2.In addition, it depends on whether it is only like this when charging, because the capacitive screen is afraid of electromagnetic interference, and it is easy to interfere when charging, so it is recommended not to use the mobile phone when charging, and just turn off the screen to charge.

3.If it's like this when it's not charging, it's an abnormality in the phone, restart it to see if it can be solved, if it doesn't work, it is recommended that you go to the repair station to test it, and see if the brush machine can rewrite the touch screen driver If not, it won't rule out that it's a hardware failure, and the touch screen may have to be repaired or even replaced.

Official website authorized maintenance site inquiry:

1.Factory reset or double clear data can solve this problem:

1) Press and hold the power button and volume + button at the same time when the phone is off.

2) Release the button when the screen lights up and wait for the recovery mode to enter.

3) Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", i.e. "Clear Data Restore Factory Reset", and press the Power button to confirm.

4) Use the Volume+ and Volume—keys to adjust the light bar to "yes, delete all user data", and press the power button to confirm.

5) Wait for a while until the screen appears, select "Reboot System Now" to reboot your phone, and press the power button to confirm.

6) Wait for your phone to reboot into the system.

2.Flashing can completely solve the problem;

3.If none of the above methods work, it is recommended to send it to the after-sales service.

After the mobile phone is connected to the computer, the computer will charge the mobile phone through the data cable, and when the mobile phone is charging, most manufacturers will now set the mode of disabling the mobile phone when charging, so the touch screen will be very slow and inaccurate.

Capacitive screens will almost always have deviations.

1. The phone is overheating (the phone will heat up when charging).

2. The screen is too dirty.

3. Interference.

4. Dirty hands. All of the above is a problem, it is a hardware problem.

Yes,A60 has this stinky problem.,Mine is connected to the power supply and doesn't listen to the call.,Plugged in the computer can still be used normally.。

Unstable or too high voltage will affect the accuracy of the capacitive screen.