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We apologize for any inconvenience this may cause.
1. It is recommended that you use the original charger to charge for about 30 minutes and then press and hold the power button to try, if it is already the original charging equipment, it is recommended that you replace the charger and data cable to try; (When connected to the charger at first, it is normal for the indicator light to not light up).
2. Caused by poor or abnormal battery contact: it is recommended that you reinsert and remove the battery for a restart attempt, if you have other batteries, it is recommended that you replace them;
If the problem still cannot be effectively solved, it is not ruled out that it is caused by the failure of physical buttons or related power management components, for your normal use in the future, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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Hello, this may be the battery is too low, it is recommended that you charge the charger for a period of time to see if it can be turned on normally, if it still doesn't work, it is recommended that you go to the nearest Lenovo mobile phone customer service center to do problem detection. You can use the following link to inquire about Lenovo mobile phone service outlets.
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Dear Lenovo users, hello!
We apologize for the inconvenience caused to the normal use of your device.
According to the description, the phone cannot be turned on and charged without response, it is recommended that you try to confirm and operate the following:
1. Whether it is caused by the battery running out of power and the charger is damaged abnormally, try to replace the charger and charge it for half an hour. (Or you can try to use the universal charge charging test).
2. Disassemble the back cover of the mobile phone, unload the battery and reboot it to see if you hold it or wipe the metal contacts of the battery with alcohol and try again.
3. If it is an abnormality caused by flashing the third-party firmware or damaging the system after rooting, you need to re-flash the system to resume the use of the system.
4. If it involves the power button itself, or the battery and motherboard-related abnormalities, this situation needs to be taken to the local Lenovo after-sales service center to let the engineer help detect and solve it.
You can log in to the official website to check the address.
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We apologize for any inconvenience this may cause and affect your use.
If your device does not respond when you click the power button and does not turn on, we recommend that you perform the following steps to troubleshoot the device:
1.Caused by poor or abnormal battery contact: It is recommended that you reinsert the battery to restart the attempt, if you have other batteries, it is recommended that you replace them;
2.It is recommended that you use the standard charger to charge for about 30 minutes, and then press and hold the power button again.
Lenovo authorized repair site inquiry.
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The landlord has solved it! The same phone. A model of the one! Same problem ... Speechless.
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It's the ladies of the guys who help the top! Great support.
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