Lenovo A678T mobile phone charging will be stuck

Dear Lenovo users, hello!

In response to your problem, it is recommended that you upgrade your phone's Le'an to the latest version (no software can be installed), after the upgrade is completed, you can enter Le'an's application management, uninstall or freeze some of the apps that you don't commonly use on your phone, and release your phone's memory. At the same time, it is recommended that you insert an external memory card into your mobile phone and move the software of ** to the external memory card storage, which will also improve the smoothness of mobile phone use.

Hello. We apologize for the inconvenience.

1. It is recommended that you use the standard data cable or charger to charge your device;

2. Compare the charging environment you are using after replacing it;

3. Observe the use after replacing the mobile phone battery;

4. Back up your mobile phone data and restore the factory settings.

If none of the above can improve your problem, it is recommended that you take the time to go to your local Lenovo authorized repair site for inspection and repair.

Lenovo authorized repair site inquiry.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

1 It is recommended to remove the back cover and battery and try to restart, if it can enter normally, it is recommended to back up the body data and try to restore the factory settings.

2 If it doesn't work, in the shutdown state, press the power button, the volume button to enter the flashing page, double clear the cache, and then restart it.

3 If it still doesn't work, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended to deal with it by yourself, and take the time to go to the maintenance station to be assisted by the engineer to test and deal with it.

If the Lenovo A688T mobile phone is stuck on the boot screen and cannot enter the system, it is recommended that you use the following steps to perform a simple troubleshooting attempt:

1.It is recommended that you remove the back cover and battery and try to restart, if you can enter normally, it is recommended that you back up the body data for a factory reset attempt (PS: remember to back up the data before operation to avoid personal data loss);

2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.

Hello. We apologize for the inconvenience.

a. The interface does not show charging, but the actual charging function is normal, you can check the battery status, power and other information in "System Settings - About Mobile Phone - Status Information", if this is the case, it is recommended that you back up the body data to try to restore factory settings;

b. The interface does not display charging, and the charging function is indeed faulty

1. It is recommended to re-plug the data cable and power adapter to rule out the cause of poor contact;

2. It is recommended that you can replace the charging data cable and power adapter if possible, if it can be improved after replacement, it can be inferred that the accessories are abnormal;

3. If you have other batteries, it is recommended to try to replace them, and do not rule out the battery failure.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo authorized repair site inquiry.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

The current is unstable, and when this happens, use the power button to turn off the screen and then light it up.