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The location of my previous internship was a small noodle restaurant in Chongqing.
Everyone knows that Sichuan and Chongqing are mainly spicy, but there is nothing wrong with Chongqing noodles, and there is nothing wrong with the taste of Sichuan people, the fault is that this Chongqing small noodle restaurant is opened in Beijing.
At that time, when I was helping at noon, I often heard some customers make such requests, for example, a boy came to the boss with a bowl of pea noodles and asked the boss, why is there nothing on my bare face?
Maybe it's the first time he's eating pea noodles, he doesn't know that the sauce is at the bottom of the bowl, and he needs to mix it well before he can eat it, which is a relatively normal question.
Once I saw a girl with a bowl of mixed noodles and came directly to ask the boss if she could add a little soup to it, and after our boss added a small spoonful to her, he was not enough, she said another spoonful.
emmmmm, I can only hope that the pea noodles with soup she eats will be better......
Another time, a customer came directly to us and asked us why our noodles are spicy, and I couldn't explain this to him at the time, Chongqing noodles are not spicy, what more noodles do you want to be spicy?
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The client demanded compensation from me for his losses.
In fact, I live by the principle that the customer is God. After all, this can also be said to be your own food and clothing, but if you are unreasonable, then I can't accompany you.
I was speechless by a client who bought a cell phone elsewhere and made a fuss with us. He believes that he must be compensated for his losses.
It's true that we are the head office in this township, but the mobile phone he bought in the store was not sold by us. So we're definitely not going to care about that.
Our company did not let the following agents sell mobile phones, they are all private acts. Then we definitely can't stop others from selling mobile phones.
You buy someone else's mobile phone, whether the phone is faulty and needs to be repaired, or you want to return it, or even you ask the other party to make up the difference, it doesn't seem to have anything to do with us.
This customer is in our store and does not leave, let us solve it. I laughed at the time, after all, such customers are still rare.
Later, it was our leaders who acted as intermediaries between the two sides to solve the matter, but I still felt speechless. It's impossible for me to lose his money.
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As soon as the customer came up, he was in a hurry to park the car at the door of the store and asked us to take care of it, saying that there was an emergency, so he took the bus and left, who knew that he would come to pick up the car for a week.
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I work in sales, and once at a table the customer said that if I could drink a case of beer, I would sign a contract. As a result, I got drunk that day and signed the contract.
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The time I was talking about business at the wine table before, the customer said that he drank this glass of liquor in one sip, and the business was done, so he had no choice but to drink it in one go.
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Once a customer said to his partner, come young man, I don't want to listen to this song (jazz music in the store), it's not good, I can't get used to it, change me to a disco**, at that time a few customers looked at her, and thought it was incredible.
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I used to work at the gym, and a member asked me to help keep my slippers. I have my own cupboard, but I still can't accept very personal things and other people's shoes together.
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In my working life, I have encountered some very outrageous needs that have left me speechless and incredible. Here are some of the most outrageous needs I've come across:
In our company, we follow a standard development process with a development plan in advance and a definite completion time for the customer. But in one project, the customer called us at 3 a.m., thinking that we had not finished the development and asked us to complete it immediately. My reaction at the time was:
Is this an act of artificially creating an emergency?
2.A leader or client asks you to do the perfect thing, but doesn't like the manuscript or design you provide, etc. Some clients always explain to us that they want the perfect design, the perfect copy, but they always point us to do this or that without fully listening to our advice.
3.Some customers ask for certain features to be added, but are not willing to pay for them. This demand is very common, and customers always think that we will be able to complete these additional features, even though they are not paying an extra fee. Actually, it's not fair to us.
4.Some of our customers are asking for something that is not reasonable at all, but they are asking us to "cherish our partnership". In some cases, our clients will make very outrageous requests to us, and when we disagree, they threaten to ruin the relationship between the client and the company.
This is very unfair and unethical.
I've been trying to be professional and patient in my work, but sometimes it's really difficult. When we encounter these needs in our work, we should be aware that we should remain calm, put forward our opinions, and seek a reasonable solution. Don't let the irrational needs of our customers affect our reputation and professionalism.
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As a professional who has worked for several years, I have encountered some needs that make me feel outrageous.
I used to work as a product manager at a software company, and once a customer asked us to customize a feature for them, and the request for this feature was strange, even ridiculous.
They asked us to develop a feature that could recommend the right movies based on each user's zodiac sign, as they believe that each zodiac sign has some specific preferences.
When I heard this request, I couldn't believe my ears.
I was thinking, is this really a need from a company's executives? This requirement is not only unfulfillable, but also completely meaningless.
I immediately communicated with our development team and explained to the customer that this requirement was not feasible. Eventually, our customers understood our position and abandoned the need.
This experience made me realize that sometimes I encounter ridiculous demands at work.
Although we as a service provider try our best to meet the needs of our customers, some needs are unreasonable and unreasonable, and we need to make customers understand the infeasibility and meaninglessness of this demand through proper communication and explanation.
At the same time, we must also adhere to our own position and principles, and cannot deviate from our professionalism in order to cater to our customers.
This experience taught me that even if a client makes some outrageous demands, we must do our best to meet their requirements.
However, we, as professionals, should also provide useful feedback and advice to our clients to help them make more informed decisions.
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At work, sometimes we encounter some outrageous needs, mainly because the customer or employer does not take into account the reality of the situation when making the request, or does not understand the limitations of the technology, or because of some strange ideas or strange preferences. For example:
1.The requirement to complete a large amount of work in a very short period of time is beyond the scope of practical feasibility.
3.Requires the use of outdated technology, or the implementation of something impossible, such as the future with the help of artificial intelligence, or the simulation of time travel using artificial intelligence.
4.Emphasizing the need to make some special design choices for some strange purposes, such as having to make all the buttons pink on the page, or using a very unpopular technique from Fonnar.
5.A very complex data analysis process is required, but not enough data or a feasible approach is provided.
When encountering these unreasonable needs, we must carefully communicate with customers and consider some objective limitations for customers. If that's not possible, be honest with the customer and try to find other possible solutions.
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The most speechless thing in my career and even the need to get rid of anger was a third-rate independent car company last year.
Go to the blind shooting year on September 30th, because the next day is the National Day holiday, many friends have asked for leave in advance to go home or go out to play, the huge office seems empty, around 4 o'clock in the afternoon, I handled the work at hand, was about to leave in advance, the mailbox suddenly prompted a new email. When I opened it, it was sent by this cute customer. The content is concise and to the point:
Please prepare the annual plan for the enterprise brand and 5 models, each section is a separate case, and submit it before work on October 8.
Friends who have done public relations or advertising may understand that the annual plan may not be able to be written for a week, so it is necessary to write 6 at once, not to mention that the fourth quarter has not started, and you want to use the annual plan next year, and pick the demand at this time, it is clear that it is disgusting that you don't want you to have a long vacation. And because of this customer's previous disgusting behavior, I have endured it for a long time, and I am counting on this long vacation to take a good rest, and now I come out like this, so that my mentality collapses on the spot.
What makes me even more chilling is that when I was tearing up the language with the customer, the leader ran to the work group @ me and said that he had seen the email and asked me to arrange it as soon as possible? It is impossible to arrange, it is impossible to arrange in this life, since you love to lick customers so much, then you can arrange it yourself! I replied directly in the group, I can't write a word of these plans!
It's a pity that in the end, I still took over this job under the coercion and temptation of the leader, and used the 6th and 7th for two days, and took my friends to write two plans casually. After the customer received the plan, he didn't say anything, and there was no follow-up after giving feedback once, which further confirmed that this demand is used to disgust people!
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1.A customer wanted a feature that was completely impossible, but they insisted that it was a must-have. This may be because the customer doesn't understand the limitations of the technical capabilities, or their expectations are too high, but when you tell them they can't do it, they can be very frustrated and dissatisfied.
2.Your superiors ask you to complete a very complex task in a very short time, which can be said to be an impossible task. They may not be aware of the time and resource constraints, or they may simply want you to be able to complete the task, regardless of the time and resource constraints.
3.A client or leader asks you to provide statistics or analysis that are not realistic. This could be because your client or leader doesn't have a basic knowledge of statistics or data analysis, or they just want to see the results they expect.
4.You are required to complete a large project in a very short period of time, but do not provide sufficient resources or support. This need is completely beyond your capabilities, but you can't give up because your leader or client has already committed to the time for the project to be delivered.
5.Sometimes, customers or leaders will make very strange requests, such as asking you to design a very ugly interface, or asking you to add features that are completely unnecessary. This may be because they don't consider the importance of user experience or interface design, or because they just want to add some ideas of their own to the project.
No matter what kind of needs you encounter, as a staff member, you must try your best to meet the needs of customers or leaders while ensuring the best service quality. However, if these needs are contrary to practical possibilities or ethical requirements, we need to firmly explain the situation to our superiors or accompanying customers and provide appropriate solutions.
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At work, we often encounter all kinds of strange needs. Some of the needs are reasonable, and some are outrageous. Here are some of the more outrageous needs:
1.A client asked to change the color of the company logo from blue to green because his ex-girlfriend liked green. Although this request sounded ridiculous, the customer was very insistent and in the end, the company met his request.
2.Once, the boss of the company asked the employees to put a large tree in the office and water and fertilize it every day. The employees were speechless by this strange request, but the boss insisted that it would bring a better atmosphere to the office.
3.There was a customer of one company who asked for all the text to be converted into a comic sans font. This requirement is considered outrageous in the design world, as the font is not only ugly, but also difficult to read.
But in order to meet the customer's requirements, the designers still turned all the text into a comic sans font.
These strange needs have shown us the extreme practices of some people in the pursuit of individuality and uniqueness, but sometimes these needs are just an emotional catharsis, or a special taste of the customer's product. In either case, we should try our best to understand the right spring prescription, and on the premise of meeting the needs, try to give full play to our professional ability and give a better solution.
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