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It should have no effect, try to operate, and inspect the appearance and appearance, but to see whether you are dressed neatly, whether the specifications of the leather shoes and belts and socks you bring are correct, whether the hair is cut as required, whether the work clothes are ironed smoothly, and whether there are small wounds on the face should not be in the scope of inspection. Attendance is also examined; There is also the ability to learn, that is, it will let you do some simple work to see your performance; Communication skills, depending on whether you interact with your colleagues around you, which is generally lacking in test operators; Whether there is madness for the guest is whether there is a response to the guest's demands, and the situation that you can't handle yourself should be handled by the staff there, rather than ignoring it; If you are positive, can communicate properly, and do your work as quickly as possible, you will generally be able to pass. Anyway, I rarely got stuck in the trial operation at that time, first, it is not easy for everyone to find a job, and secondly, the leader is waiting for the employment of people, and the trial operation is passed, which is not a negation of a lot of work in front of me.
As long as it's not particularly bad, such as arriving late and leaving early, it's generally okay.
There are also trial operations are arranged by the company, the company has to communicate with the restaurant, and the restaurant has to write an evaluation report to the relevant personnel of the company after the operation, which involves more departments and is not easy to change.
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"Chinese-style team" Zeng Shiqiang This book is not empty talk about any management theory, but focuses on the real, flesh-and-blood, cute and "hateful" Chinese, the flexible and changeable characteristics of the Chinese determine that copying the so-called scientific management theory to manage the Chinese is not feasible, only by understanding the Chinese, can we manage the Chinese well. The Chinese-style team is not equal to the team of Chinese, only with the background of traditional Chinese culture "Middle Road Management" Zeng Shiqiang In this book, Professor Zeng Shiqiang spans the past and the present, connects China and foreign countries, and puts forward M theory, that is, the middle way management theory, for the first time, systematically summarizes the Chinese management ideas that he has studied for many years, and builds a humanized management system that is easy to know and easy to implement. The so-called middle way management, that is, the management of the golden mean, is to follow the principles of benevolence, righteousness and courtesy, and implement rational management in line with human nature.
What is the difference between a leader and an ordinary person? Who is likely to grow into a leader? The key to becoming a leader is to cultivate the "roots" of leadership that ordinary people do not have.
"Root" is the fundamental character, like a big tree, from the roots and trunk of the tree derive many branches and leaves. Character determines fate, and people's failures are often not due to lack of ability, but due to character defects.
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KFC in China: Time, Place, People and Author: Liu Guodong Publisher:
2009-1-1 i s b n : 9787111240204 Pricing:
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No, because KFC is paid by the hour, so, you can discuss with the shift manager if you do more and do less, if you are the management group, it will not work, if you are just an ordinary employee, then, you can discuss with the manager, when you have time, when can you go to work, what time is it more convenient to go to work every day, but people will not completely follow your requirements to schedule shifts, after all, everyone has requirements, it is difficult not to conflict, you can also ask for a few weeks and a few days off, But just you discuss with the manager, not necessarily sure of success, if the manager is good, or you are better with others, of course there is no problem, if you want to do less, that's it, if you want to do more, make more money, you can also discuss with the manager, or discuss with colleagues who don't want to do more, their class can be given to you, that's it, anyway, as long as you negotiate it yourself, it's okay!
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- Yum Restaurant (Guangdong)**** (3 years 7 months)Operations Department |Assistant Manager |4001-6000 yuan monthly hotel catering |Nature of enterprise: wholly foreign-owned |Scale: more than 10,000 people Job description:
He has more than 3 years of experience in KFC restaurant operation and management, assisting restaurant managers in managing restaurant affairs. Improve customer satisfaction and control profits Take over the administration of restaurant ordering, scheduling and equipment maintenance. In the area of personnel management, we can assist the restaurant manager to recruit employees, arrange training, manage employees to meet the operating standards required by the company, and communicate with employees in a timely manner to provide guidance on work conditions to stabilize and improve employee morale.
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1.It is certain that you must start from the basics, otherwise you will not know anything, how can you take the lead and lead the team for employees in the future? The basic work begins with the work of all the waiter positions in the restaurant, and then after you have learned everything, you will be asked to write a report like that, if you pass, you will be a trainee reserve manager, that is, a trainee assistant; The learning of the trainee assistant will be arranged according to the store manager, anyway, all your assistant courses have to be learned, such as ordering, scheduling, personnel, general ordering is the last to learn, because at that time you have to have a clear grasp of the operation of the entire restaurant in that season to ensure that the amount of waste is controlled to the minimum, the whole process is learned, depending on the specific personal ability, the general waiter all the workstations will take a few months to learn, because the infield, the outfield must be learned, and the manager's words will also learn a few months for each course, So when you get promoted to assistant, it's at least a year later, oh, the position of the restaurant is to have a store manager, one or two assistant stores, and the rest are generally assistants.
2.Yum is also a top 500, classmates, you will sign a contract with you as soon as you enter, when your position changes, the contract will change, of course, the salary is also different, the general assistant deducted five insurances and one housing fund after more than 2000-3000 per month, oh, I am Changsha, welfare, on an annual inspection, and then the end of the teeth, and then unified training in different places, dividends at the end of the year.
3.To be honest, this development space does depend on luck and your ability, if the above people come to inspect and feel that your work ability is quite good and very likeable, if there is a vacancy, you must be the first to think of you, now restaurants are expanding, there are indeed many vacant positions; However, if you don't plan to take this job as a lifelong development struggle, just want to go in and accumulate experience, I think it's still not necessary, because he is a restaurant, learning is the operation of a restaurant, the most important thing is that he is already a very large chain, so everything has a fixed model, you just need to follow it, when you resign you will find that you go to other places to work, although with those experiences it is useless, because the model is different, What you can learn there should be some co-ordination and emergency response to customer complaints, but this is very rare, because the big ones are basically handled by the store manager, and the pizza is too good, there will be no follow-up development, you have to know that other companies may be a few lawyers, he is a whole team of lawyers...
I'm so tired from fighting...
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Learn about the operation and operation of a restaurant.
Shift schedules and material reserves.
Incoming settlement, personnel management communication.
When I go to work every day, I am in charge of the field to be taken care of.
It's a lot of work anyway.
At the beginning, it was about 1400 salary.
If you can be promoted to a full-fledged manager, it's about three or four thousand.
Includes five insurances and one housing fund.
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KFC and Pizza Hut belong to the same company, which belongs to Yum America.
Yum Restaurant Group is the world's largest restaurant group with more than 35,000 restaurant chains and more than 1 million employees in more than 110 countries and territories around the world.
Its subsidiaries include KFC, Pizza Hut, Little Sheep, Oriental White, Taco Bell, A&W and Long John Silver'S (LJS) ranked first in the world in the fields of cooked chicken, pizza, hot pot, Chinese fast food, Mexican-style food and seafood chain catering.
In 2007, Yum's global turnover was $10 billion, including direct sales and franchise fee revenue.
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KFC and Pizza Hut are both part of the same company, do you know why business is so bad?
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Each one is good and sad, and each has its own benefits.
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KFC and Pizza Hut are both McDonald's 7 fast and more.
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Pizza Hut is higher, KFC McDonald's is about a piece of price difference an hour, and a health certificate is generally required.
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Management is a practical art, and what is needed is ability; The academic background indicates the degree of education received, and the academic background can reflect the ability to a certain extent, but the ability is not equal to the academic background; Therefore, for people who do not have enough experience, it is difficult to have low education and ability; However, for people who have accumulated a certain amount of experience, ability is ability, high education does not mean high ability, and high ability does not necessarily have to have a high education; Therefore, it is certain that it is not necessary to have a high degree of education to become an excellent manager, but if there is no systematic learning process represented by a high degree of education, it will take better talent and more efforts to become an excellent manager.