Briefly describe the difference between objective management and total quality management

First, the characteristics of the two are different:

1. Characteristics of objective management:

1) Employee participation in management: Objective management is a form of employee participation in management, which is jointly agreed upon by superiors and subordinates, and various goals are determined in turn.

2) Self-management as the center: The basic spirit of objective management is to take self-management as the center. The implementation of the goal is carried out by the person responsible for the goal, and through self-supervision and measurement, constantly revise their own behavior to achieve the goal.

3) Emphasize self-evaluation: Objective management emphasizes self-comparison and summary of achievements, deficiencies and mistakes in work, frequent self-inspection and self-examination, and continuously improve efficiency.

4) Pay attention to results: Objective management focuses on the evaluation of work effectiveness, and truthfully evaluates a person according to the actual contribution of employees, so as to make the evaluation more constructive.

2. Total quality management.

Characteristics: 1) Comprehensiveness: refers to the object of total quality management, which is the production and operation of the enterprise.

The whole process. 2) Full staff: It means that total quality management depends on all employees.

3) Preventive: It means that total quality management should have a high degree of prevention.

4) Service: It is mainly manifested in the fact that the enterprise meets the needs of users with its own products or services and serves users.

5) Scientific: quality management must be scientific, and we must more consciously use modern science and technology and advanced scientific management methods.

Second, the overview of the two is different:

1. Overview of objective management: Objective management is a management method that is a management method in which the top leaders of the enterprise formulate the overall goals expected to be achieved by the entire enterprise within a certain period of time, and then all departments and all employees formulate their own sub-objectives according to the requirements of the overall objectives, and actively try to achieve these goals.

2. Overview of total quality management: total quality management is based on product quality as the core, and a set of scientific, rigorous and efficient quality system has been established.

All activities to provide products or services that meet the needs of users.

Third, the core difference between the two:

1. The core of objective management: The guiding ideology of objective management is based on the "Y theory" in management psychology, that is, people can be responsible for themselves under the condition of clear goals. The theoretical basis for this is psychology and organizational behavior.

Objectiveism. That is, any organization that systematically sets goals at various levels and emphasizes the evaluation of target results can improve the efficiency of the organization.

and employee satisfaction.

2. The core of total quality management: total quality management, that is, TQM refers to a management approach that an organization takes quality as the center and is based on full participation, and aims to achieve long-term success through customer satisfaction and the benefit of all members of the organization and society. In Total Quality Management, the concept of quality and the overall management goal.

implementation.

Total Quality Management (TQM):

It refers to the promotion of the comprehensive society, all departments, all organizations, and all personnel in the enterprise take product quality as the core, integrate professional technology, management technology, and mathematical statistics technology together, establish a scientific, rigorous and efficient quality assurance system, control the factors affecting quality in the production process, and provide products that meet the needs of users in the most economical way with high-quality work.

Features:

1.It is comprehensive, controlling all aspects and stages of product quality;

2.It is the quality management of the whole process;

3.It is the quality management with the participation of all employees;

4.It is the quality management with the participation of the whole society.

Summary. In order to be able to conduct market research, design, manufacturing, and after-sales service at the most economical level and under the condition of fully satisfying customer needs, we integrate the activities of development, maintenance, and quality improvement of each department within the company.

Hello, what is the goal of quality management?

In order to carry out market research, design, manufacturing and after-sales service at the most economical level and under the condition of fully satisfying customer requirements, we integrate the activities of R&D quality, maintenance quality and quality improvement of each department within the company.

First, comprehensive quality, including product quality, service quality, cost quality; Second, the quality of the whole process refers to the quality throughout the whole process of production, and the quality of work is used to ensure product quality; Third, the quality of full participation, quality education for employees, emphasizing the full control, the formation of a quality management team Zhenkai; Fourth, the quality of the whole enterprise, the purpose is to establish an enterprise quality assurance system.

The goal of the Total Quality Management Shenji is ().

a.Increase corporate profits as quickly as possible.

b.Use mathematical statistics to reduce waste and defective products.

c.With the most economical means, the production of customer satisfaction products.

d.Use the most scientific method to keep the dust orange certificate of the products that leave the factory in line with the quality standards.

Correct answer: c

a.All of them.

b.It can be achieved within the expected period of time of God's worship.

c.Align with the overall goals of the organization.

d.A blind Chang who can swim cautiously enough to measure.

Correct answer: All of them.

a.Practice has proved that the management of quality is not only a scientific management technique, but also a management method.

b.The formulation of corporate quality objectives must be based on the requirements of customers (correct answer) CIn order to implement the overall quality goal of the enterprise, it is necessary to decompose the quality objectives from top to bottom in accordance with the requirements of the system, so that they can be implemented in various departments and positions.

d.When decomposing quality objectives, we must distinguish between the decomposition of quality data objectives and the decomposition of quality control objectives.

Correct answer: B

Summary. Hello, the meaning of total quality management is: an organization is quality-centered, based on full participation, the purpose is to achieve long-term success through customer satisfaction and the benefit of all members of the organization and society.

The meaning of total quality management is: an organization is quality-centered, based on full participation, and the purpose is to achieve long-term success through customer satisfaction and the benefits of all members of the organization and the society.

Expansion: Smith implements a total quality management model, and Daliang Company is user-centric, adheres to the measures of product posture and freshness management, and provides consumers with the latest products. Total Quality Management is characterized by:

It is quality management with the participation of the whole society; It is the quality of the whole process of imitation shirt management; It is the quality management with the participation of all employees; It is comprehensive, controlling all aspects and stages of product quality;