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A sudden black screen on your phone can be due to the following reasons.
1. System crash caused by mobile phone system bug.
2. The phone may be infected by a virus.
3. The phone installation software and system are incompatible, resulting in a black screen.
4. The hardware of the mobile phone is short-circuited or the battery is dead.
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The sudden black screen of the Huawei mobile phone should be a battery problem, you can apply for Huawei after-sales warranty, you can rest assured that you can guarantee it for free!
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Suddenly the screen goes black, it may be that the screen is damaged, you go to the local Huawei after-sales service to see, there are generally seven or eight after-sales in prefecture-level cities.
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The reason for this is less certain. It's better to take it to the store and take a look, there should be a warranty.
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If you want this, you can take it to Huawei's official after-sales service, and as long as you are still under warranty, it will be repaired for free.
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1.Call Huawei Consumer Service**950800 to inquire about service stores and retail stores.
3.Go to Service App My HUAWEI App Model to make an inquiry, open the Service app My HUAWEI APP > Repair at the store, or open the Service app My Huawei App > More > Touch Repair at the store > Select a city Enter the address.
4.Query through the HUAWEI ** app, open HUAWEI ** > Click any product on the home page > Customer Service in the lower left corner > Xiaoyi dialog box Enter the service store Sales store and interact with Xiaoyi, that is, recommend nearby service stores or sales stores.
5.Check through the service store.
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Huawei's after-sales service is very good.
You can also check the address entrance of after-sales outlets at the bottom of the page of Huawei** official website.
Before going to the after-sales outlets, it is recommended to back up the mobile phone data, and you can communicate with the outlets** in advance to confirm the business hours.
External evaluation: Huawei nova 2s has a high praise rate of 99% on Huawei Jingdong, a 100% praise rate on Huawei, and a high score on Huawei Tmall. The super high appearance of the mobile phone and the anti-sky photo function have harvested a large number of users, and the high performance makes the favorability of this mobile phone rub off**.
According to a survey of Zol mobile phone users, more than sixty percent of users said they were more interested in the appearance of 6-inch full screen and double-sided glass, followed by the design of front and rear dual cameras. A separate HiFi chip, a large speaker, and a face unlock feature followed.
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Huawei's official after-sales service is still very good, you can check your own equipment in my Huawei, and then which device needs to be overhauled, you can click on the device, and then contact the customer service of the official after-sales service, and the general customer service will introduce the details of after-sales service and how to operate in detail.
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Huawei's after-sales service is still good, it can provide a variety of consulting services, and there are many discounts, such as changing the screen and changing the battery, which are cheaper than going to a mobile phone repair shop to replace them under normal circumstances.
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Huawei's after-sales service is still very good, both online and offline are very good, you can call ** at any time to make an appointment for service and handle service.
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Huawei's after-sales service is still in place, very good, after all, it is the first of the national bank, and the country's leading enterprises will not be bad.
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I love Huawei. Loved his value for money.
Love his after-sales service.
Love his change.
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It seems that Huawei's after-sales outsourcing, there are good and bad, and if there is a problem, complain! This is also too much.
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Personally, I think Huawei's after-sales service is very good.
Huawei's online segment performed well overall. In the offline part, the after-sales environment, personnel dress, professionalism, and maintenance efficiency are worthy of affirmation, not that the after-sales personnel are arrogant, indifferent, and indiscriminately charged. Huawei's overall after-sales experience has a total score of 98 points, which is a good performance, but as a big domestic brand, it can actually do a better job in after-sales service.
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There are three main after-sales services** on Huawei's official website, namely: Huawei Consumer Service**: 950800, Huawei terminal VIP**:
950801, Huawei****: 950805. Users can dial ** according to their own needs, and transfer to the corresponding service according to the voice prompts.
Contact after-sales precautions:In the process of contacting the official after-sales service, first of all, we must express our problems and requirements briefly and directly, and do not deviate from the topic at length and waste time, so as to facilitate the rapid access and processing of things. The second is to prepare relevant materials and supporting materials in advance, because after-sales business processing requires relevant struggles, so preparing these materials in advance is more conducive to the rapid resolution of things.
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This is into the service that comes with your Huawei mobile phone,There is Huawei's official customer service,There is also a store maintenance,There will be many Huawei official after-sales maintenance shops when you go in,The first one is the closest to your home,There is also contact**etc。
To do this, you must first open the location information in the notification bar.
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It can be found in stores near the mobile app: My Huawei.
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It should be available in every third-tier city.
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Huawei's after-sales service** is as follows:Huawei Consumer Services**:
Huawei terminal VIP**:
Huawei****:
Huawei has launched a consignment repair service for Huawei (excluding smart screens, vehicle fixed station products, and accessories that are not sold separately) purchased through formal channels in Chinese mainland (excluding Hong Kong, Macao and Taiwan), and after receiving the device mailed by the user, the Huawei authorized service center determines whether the device is repaired free of warranty or paid out of warranty according to the device status, SN number, or other warranty certificates.
HUAWEI Phone & Tablet On-site Service GuideIn order to provide more convenient after-sales service for mobile phone and tablet users who are inconvenient to visit the store, Huawei has launched paid door-to-door services for users in some cities and regions to enjoy professional after-sales service without leaving home.
There is no limit to the number of mobile phone and tablet door-to-door services, and the following conditions must be met:
1. Only devices sold through Huawei's official channels in Chinese mainland (excluding Hong Kong, Macao and Taiwan) are supported.
2. Door-to-door service for rewelding, equipment liquid, return and replacement machine and other related situations is not supported, and the specific service engineer shall prevail with you.
3. It is only applicable to cities that provide door-to-door service for mobile phones and tablets.
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The reason for choosing Huawei is very simple, first, Huawei, as one of the most powerful mobile phone manufacturers among the old domestic brands, is undoubtedly representative in terms of brand recognition and industrial structure; Second, it is understood that in recent years, Huawei has invested no less energy in services than in product research and development, which shows that Huawei recognizes the important role that services play in the sustainable development of the brand. Third, a little story about Huawei that I heard around me successfully attracted attention ......24 hours of search, 60 days of waiting: return a 20-year-old memory.
Two months ago, Mr. Liu came to Huawei's service center in Jinan Baobei Road to repair the machine, and after completing the repair, he happened to be on a business trip and left his military kettle in a hurry. This kettle has accompanied Lao Liu for more than 20 years, and its significance is very special. The customer service center staff found the kettle at the end of the day and locked the owner by monitoring ** through playback throughout the day.
After many phone calls, it was impossible to connect, but the staff did not give up, but carefully kept the kettle, and waited until Mr. Liu returned from a business trip two months later to return to the customer service center, and handed it to him intact.
Mr. Liu said with emotion that in the past two months, customers have been going back and forth, customers have come and gone, but their own things have been unusually protected and stored by Huawei people, which is the warmth and care of treating consumers as friends and family.
In order to meet consumers' service needs in all aspects of purchase, use, and after-sales, Huawei's service scope has also expanded from after-sales maintenance services to services throughout the entire process from purchase to use to replacement of new devices, such as pre-sales consultation, in-sale guidance, after-sales maintenance and value-added services, multiple rights and interests, and full service response, providing support and assistance to consumers in every step of the way.
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Okay, you wait.
In this case, you can open your phone's Phone Manager and clean up the internal memory of your phone.
In general, there is no installed package. Clean up the latest memory and internet junk.
It should be able to clean it up for you.
Questions. I uninstalled the installation package or something.,I also used Phone Manager to see it.,I also went to the system management to see it.。 It's true that there is no such data, but I can see that it takes up more than 10g of my memory space, and I don't understand why, it doesn't show up after I uninstall it, but its memory is always there, and it can't be cleared.
1.First, let's turn on Phone Manager for your phone. 2.
After opening Phone Manager, we choose to speed up the cleanup. 3.After turning on the cleanup acceleration, we pull down.
4.Find the useless installation package and click Clean Up Now. 5.
Click on the back to check the software that needs to be cleaned, or select all of them. 6.After ticking, click Delete below, and then make sure that the software inside the deletion will be cleaned up.
You follow this step to clean it up and see if it helps you.
Questions. Follow the steps you said, it's still the same.
I don't think you get what I mean.
To put it simply: I uninstalled the 10g thing (the installation package was uninstalled a long time ago, and it was uninstalled as soon as the installation was completed), and it stands to reason that my memory should be back to 10g. But no, not only not, but this 10g thing has not come back, that is, it has failed, and there is no problem with the installation package.
This means that your 10G of space memory is inexplicably gone.
Questions. It's as if I deleted the shortcut to open this thing on the computer, but its original data is still there. So my problem is that I obviously uninstalled it, but this data still exists, not only does it exist, but I can't find it in the system, so I can't delete it, and I can't get it back.
The same can be said.
It should not be completely cleared, you can use Tencent Mobile Manager to carry out deep cleaning of the phone, I am also using Tencent Mobile Manager, I know more about it, the specific operation is to open the "Tencent Mobile Manager" login interface, switch to enter the "Health Optimization" section, click to enter, "Deep Cleanup", enter the "Deep Cleanup", we will see that the program shows "Not Cleaned", now directly click on the bottom of the "Deep Scan" to start a deep garbage scan on the mobile phone system, wait for the completion of the scan, click on the bottom of the " One-click cleanup" and wait for the cleanup to complete.
Questions. That's it, thank you.
Uh-huh, okay.
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