What should I do if I don t know what to say when I eat with a client?

If your product conquers him, or at least arouses his interest, then there will be no situation where there is nothing to say, he will take the initiative to ask you a lot of questions, more details of the product, the use of the market, the existing customer group, the first system, etc., you can chat about another afternoon tea. Secondly, your personality charm conquers him, and your relationship will be sublimated, not simply the company and customers, but friends and friends, and there is more to talk about between friends, depending on his interests, the furnishings of the office. Drink tea, raise green vegetation, have sports equipment, etc., find common topics and get closer.

In fact, sales is a relationship, who doesn't want to say a few more words to someone who has something to say!

There are many tips for chatting with customers, and here, I can recommend a simple method: the observation method! When we enter the customer's office, observe the environment, furnishings or other items in the customer's office, and it is possible to immediately find a topic to chat with the customer, and be able to start from this topic to talk about the business we want to talk about.

For example, once I went to visit a strange customer, after introducing myself, I sat down to chat, and found that her mobile phone screensaver was a little girl, so I asked him, is this your daughter? He happily said yes. It just so happened that I also had a daughter who was about the same age as her daughter, so we started chatting about the topic of children's growth and education.

In the process of chatting, I expressed some of my views on children's growth and education, which was recognized by the customer, so I brought up the issue of employee growth training and education through this topic, and finally reached a cooperation agreement with the customer to help them train employees. Another technique for chatting with customers is to give them a moderate compliment.

You can try to talk about what the customer is wearing, or what she has in the house, just talk to her, talk about family life, as long as she is interested in a topic, you can play at will, or talk about the news you have seen recently, interesting facts, of course, smile and be confident.

Out of the door of the customer's company, you should take a pen out and write, what the customer said today, what clothes he wore, what jewelry he wore, what special hobbies he had, what are the office walls, what special objects are placed on the desk, etc., a good memory is not as good as a bad pen, record these, and the content of your next meeting with the customer will be more extensive. For example, the next time you want to visit a customer, you review the information recorded before in advance, and then as soon as you meet the customer, you can say: "Mr. Chen, we met again, the last time we saw you was 16 days ago, when you wore an off-blue suit, very tasteful."

When you say something like this, the customer must be very happy, on the one hand, it is a compliment to others, on the other hand, the customer feels that you value you and feels that you care about him).

When you meet a customer for the first time, you don't need to think about becoming friends with him right away, sales taboo "pay money and talk deeply", you ask some more landing, such as whether the product model is set, the progress of the project, when the purchase is approximated, who is responsible for the procurement, etc. Ask the most important project questions you care about, so that you can have a bottom in your heart, and you can measure whether the project can be done and whether it is worth doing. This is very important, the direction is wrong, and the effort is in vain!

Before meeting a customer for the first time, you should collect relevant information about the customer, the more the better, and even if it is an important customer, it is more convenient for you, and you should also go to their company in advance to "step on" and "walk around", familiarize yourself with the environment in advance, reduce the tension when you really meet at that time, and find some life topics to talk about.

Not all customers like extroverts, and there are thousands of customers. Since you are a customer, help the customer solve the problem, and do this well, even if you don't know what to say, the customer will take the initiative to tell you.

Once I went to visit the owner of a chain restaurant, after introducing myself, I said to him, Mr. Zhang, we have a friend we know together, Mr. Wang of a certain company, I have heard him mention you several times, and he is full of praise for you, saying that you have opened more than 10 restaurants in just three years in such a fierce competition in catering. Later, I went to a chain store near our community and experienced your food and service for myself, and it was really good. Mr. Zhang was very happy to hear it, and then very modestly introduced me to the development process of their company for more than ten minutes.

In this way, we began to discuss the relationship between employee growth and enterprise development, and finally reached a cooperation.

This is a manifestation of a lack of exercise, and it may be that the individual's communication skills are not very strong, and the emotional intelligence is not necessarily particularly high. Then I rarely participate in such a dinner, so in this kind of situation with many people, especially when I am with customers, I don't know what to think and what to say with customers. So I think it's better to participate in more occasions like this and see other salespeople who are doing well.

How they communicate with their customers, how they become friends with them, but no matter what, I have to give it with all my heart. As long as you treat every customer sincerely, I think everyone can feel it. If your eloquence is not good, then you can show your sincerity, and then sincerity for sincerity is usually a good service.

Reward it.

Summary. Pro-3 Dinner with guests you can: listen more and talk less, listen to listen.

Expression is important, but by listening attentively to the other person's point of view and story, it is easy to win the trust of others, and the important feedback must be based on a clear understanding of the other person's expression. What you don't understand, listen to other people's opinions, if you don't understand, you don't understand, don't talk about it, and don't talk about it. It is always more important for you to know others than for others to know about you.

Pro-3 Dinner with guests you can: listen more and talk less, listen to listen. Expression is important, but by listening attentively to the other person's point of view and story, it is easy to win the trust of others, and the important feedback must be based on a clear understanding of the other person's expression.

What you don't understand, listen to other people's opinions, don't understand if you don't understand, don't talk about it, dig up the truth. It is always more important for you to know others than for others to know about you.

When eating, pick up the bowl in the morning, buckle the mouth of the bowl with your thumb, buckle the bottom of the bowl with your index finger, middle finger and ring finger, and leave your palms empty. Eating with a bowl lying on the table and eating in front of the bowl not only eats the first grade, but also oppresses the stomach and affects digestion.

For example, a child has just met each other's children. For the first time, both parents had a meal. How to toast and say the opening remarks.

Pro-3 You can first send blessings to each other and then toast, you can say: I wish my father-in-law and mother-in-law a long life than Nanshan, blessings such as the East China Sea, etc., and then toast with both hands.

In the communication, it is not a rambling nonsense, what is said must be accurate, appropriate, not disturbing the scenery, but also to make people laugh, which achieves the purpose of enlivening the atmosphere. In general, people are willing to talk to you because what you say has aroused their interest or is related to a problem they care about. Then, in the chat, you have to consciously look for common ground:

If it's someone you know well: You can say that you know someone in common and started with something you've done together. If it's an unfamiliar person:

You look for similarities with yourself in him, such as the same brand of clothes, such as fathers...If it is a stranger: You can find similarities with yourself from the introduction of others, such as alumni and fellow citizens. Peers....At this time, you have to be a caring person and observe carefully.

If you can't find a common topic to talk about, just throw stones and ask for directions, explore the depth and then move forward, you can consider starting with simple topics in daily life, such as "How old is your child?" After having a simple understanding, you can follow up on the other party's reaction to a topic. During the meal, sometimes in order to adjust the atmosphere, some people will choose to say one or two "meat jokes", which is normal, but the Zen tremor must be moderate, and it must depend on the object.

Summary. Hello dear, it is a pleasure to answer this question for you. <> teacher received the following questions:

How about inviting a customer to dinner, and the customer says that there are a lot of people together? The teacher's answer to you is: Hello, you can do this

There are many people, and the meal is fragrant when there are many people, the boss, you directly tell me how many people there are in total, and I will book a place here. In fact, your customer, he just wants you to help him feast some people, if you shirk it will affect the customer relationship, directly take the next word, push the boat down the river, do personal favors, and the customer maintenance behind you is easier. The above is the teacher's, I hope it will be helpful to you<>

Hello dear, it is a pleasure to answer this question for you. <>

The question the teacher received was: Invite the customer to dinner, and the customer says that there are many people together. The teacher's answer to you is:

Hello, it can be like this: there are many people, and the meal is fragrant when there are many people, the boss you directly tell me how many people there are in total, and I book a place here. In fact, your customer, he just wants you to help him feast some people, if you shirk it will affect the customer relationship, directly take the next word, push the boat down the river, do personal favors, and the customer maintenance behind you is easier.

The above is the teacher's, I hope it will be helpful to you<>

Summary. When you invite someone to dinner, out of politeness, first hand the menu to the guest and let the other party order, if the other party refuses, you can order it yourself, but you should ask the other party in advance about the taboos and preferences, and then order a few dishes, ask the other party's opinion, if the other party agrees, then you can directly let the waiter serve the food. People often say that the host is as he pleases, but it is also a polite thing for the host to ask the other party to order, and if the other party refuses, you can follow his wishes and order a few dishes yourself.

Go to dinner with customers and let me order + I won't do anything.

When you invite someone to eat Qi Tong, out of politeness, first hand the menu to the guest, let the other party order, if the quiet side refuses, you can order yourself, but to ask the other party's taboos and preferences in advance, and then order a few dishes, ask the other party's opinion, if the other party agrees, then you can directly let the waiter serve. People often say that the host is as he pleases, but it is also a polite thing for the host to ask the other party to order, and if the other party refuses, you can follow his wishes and order a few dishes yourself.

You can also carefully ask the guests next to Shengji if there are any noisy oak dishes and whether they can eat spicy food before ordering. Then you will order your own food with the idea of state bend. You can even ask the hotel to arrange the food directly for you. Wouldn't it be beautiful to throw the pot directly to the hotel like this.

There is only a budget of more than 400 on the money.

Then you can order some home-cooked food, and if it's just the two of you, it's perfectly fine.

Socializing with the leader has two functions, the first is to be a companion, and the second is to be a good assistant and take care of the leader. Business reception is a platform to maintain corporate relationships and reflect the strength of the enterprise, and you should clearly position and value yourself in the dinner.

1.Find out who the protagonist is and let him be respected accordingly.

2.Figure out the purpose of eating.

3.Figure out the role and purpose of each person in the meal. After eating a meal, I didn't even be able to stay, it was too much of a failure.

4.Learn business etiquette. For example:

When the leader goes to the bathroom, you have to follow, on the one hand, it makes people feel that he has face, and on the other hand, if the leader has something that you need to do, he will give it to you. There is also the order of pouring wine, the habits of the nation, the taboos of religion, and the habits of individuals must be understood in advance.

5.Do your homework, prepare the information of the negotiation content, and the leader asks you about the relevant data and stripes, and you have to answer them fluently.

5.You have to be clear about your character, and when you speak, you can make green leaves and play the role of the finishing touch.

6.Finally, pay attention to your own image, wine is character. People who can't control their children at the dinner table are difficult to take on big responsibilities.

Don't be too nervous, try to get in touch with strangers, and get used to it after a long time.

You have to learn to listen first, listen to what they are saying, and if you don't understand, you can write it down and go back and check it. Since it is the leader who takes you to meet customers, there is the value of your existence, you listen carefully and watch carefully.

Read more books on how to behave in the world.

Try to talk to them. It's usually nonsense. But it's certainly not baseless nonsense. Let's talk about the latest news. It's a major national event. Wait a minute.

Naturally, talk about whatever you need to talk about.

You have to judge the customer's hobbies, you bring up different topics, and you can guide him.

What topics do you see the customer is interested in, so what topics do you talk to them? As long as you know that your customers are happy, will you have a business?