The mobile phone is Huawei Telecom, but the wifi can t be used, what s going on?

Please make sure to enter the correct password, if the WLAN name contains Chinese or special characters, the phone may not be connected, it is recommended to change the name to a simple combination of English and numbers on the router.

Only when DHCP dynamic address assignment is enabled can the router automatically obtain the IP address. Do not set the dynamic time of DHCP too short, preferably more than 2 hours.

If the network denies access, the hotspot may reach the maximum number of connections. Or it could be that the wireless router has the blacklist (MAC address filtering) feature turned on, and the phone is identified as a restricted access device. The router can be reconfigured and rebooted.

For details on how to set it up, refer to the router manual. After the configuration, leave the original hotspot on your phone and reconnect it.

Some public hotspots may require you to log in on the web.

Hello, first of all, thank you for your support to China Telecom. All you need to do is go to your phone's settings - Network - Turn on wifi - Select the wifi network you need to connect to - enter the password to use. Have a great day!

If you need to buy a machine, you can go to Anhui Telecom Tianyi store (

Hundreds of mobile phones are low prices on the whole network.

Wifi signal regardless of whether there is a network, mobile phones and other devices can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault, and there will be staff to come to the door to troubleshoot the fault after the fault report.

Handling 5G is one step faster, the traffic is half cheaper than 4G, the broadband speed is 500M, and it is convenient and fast to log in to the online business hall of Guangxi Telecom to handle broadband, number card, traffic package, etc. with one click. Customer service number 115 will answer for you.

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

If the problem persists, we recommend that you back up your data (third-party communication apps need to be backed up separately) and go to the Huawei Customer Service Center with your purchase voucher for testing.

Restart the router to see if other mobile phone connections can access the Internet, if it can't mean that the wifi is faulty, if it can be on the phone, the mobile phone system is faulty, restart the phone to try.

Maybe it's a dedicated wifi on the intranet, but there must be no network.

: Hua Weiwei in order to connect to wifi but I don't have a network, I really don't know how.

2. Make sure that the password entered is correct, click the "eye" icon in the password input box, and double-check whether the password entered is correct.

3. This phenomenon is a special encryption method for some enterprise-level routers

If you are connecting to an enterprise-level WLAN, we recommend that you contact the enterprise network administrator to obtain the connection method.

If you are connected to a personal router, we recommend that you check the encryption method of the router.

5. If you are connected to a connected WLAN, click the corresponding WLAN name, select not to save, and then re-enter the password to try to connect.

If you can't connect to the wifi on your Huawei phone, you can try it:

1.Turn the Wi-Fi switch off and on again to try to recover. There is a temporary failure in the system that may cause the hotspot to not be searched. It is recommended to be closer to the router (3-5 meters) and scan it again. Distances that are too far away may result in the hotspot not being searched.

2.Please check whether the hotspot name contains Chinese or some other special characters, if it does, it may not be searched (display garbled characters), it is recommended to modify the hotspot name on the router, change to a simple combination of English and numbers, and try again to see if you can re-search the hotspot.

It is recommended that the landlord check whether the network settings of the cherry machine are correct, and you can restart the mobile phone and router when you need to be careful, if not, check Xiangchen to check whether the network settings are correct.

1. Check whether the correct wifi is connected, and confirm whether the username and password are correct. 2. Confirm whether the wireless network card driver is installed correctly, and try to update the installed driver. 3. Check whether the connected wifi signal is strong enough, and try to change the position.

4. Check whether it is correct on the router and turn on the Internet function, and confirm whether the Internet settings are correct. 5. Restart the router, restart the phone, clear the wifi cache, try to connect again, try to use the network cable, and rule out the wireless network card and router problems. 7. If the above steps still can't solve the problem, you can try to reset the router and reset the Internet settings.

1. Check the network connection: check whether the router is working normally, check whether the network cable is connected, and check whether the wireless network is connected normally; 2. Check the IP address: check whether the IP address is correct, if not, you can try to get the IP address again; 3. Check the DNS server

Check if the DNS server is correct, if not, you can try to reset the DNS server; 4. Check the network firewall: check whether the network firewall is correct, if not, you can try to turn off the firewall; 5. Restart the router: If the above steps do not solve the problem, you can try to reconfigure and disassemble the router, and check the network connection again after restarting.

In this case, you can check whether the router is unobstructed, and you can restart the router settings to see if it can be solved.

You can connect your phone's mobile data, or you can connect to turn on another Huawei phone's hotspot.

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permission is checked for individual applications.

If the problem persists after trying the above methods, it is recommended that you back up your data (WeChat QQ and other apps need to be backed up separately) and bring your purchase voucher to Huawei Customer Service.