Why is my phone connected to WiFi, but I can t use it?

Possible scenarios:

1.For router settings, it is recommended to set both the router and the computer to automatically obtain the IP

2.Check whether the router is set to MAC address binding If it is set, if your computer's MAC address is not in the router MAC address list, it is not possible to access the Internet through the router, it is recommended to turn off this function or add your computer's MAC address to the router MAC address list

3.Check whether DHCP is enabled on the router

4.When the computer is connected to the Internet, log in to the router page to see if the computer host address is in the router host list, or after the network is disconnected, you can see whether the computer is connected to the network

5.Click on the system network repair, let the system repair the computer network by itself, and the system also has feedback results, you can refer to it

6.It is recommended to update the network card driver of the computer, and you can use the driver wizard to update other drivers of the computer by the way

7.Check whether the router broadband dial-up (if you use the router dial-up to access the Internet) is correct You can fill it in again, this must be correct

8.It is recommended that you can also use a sharp object to press the reset button on the back of the router to restore the router to its factory state, and then set the router again

The above can refer to the ) look.

Why does the mobile phone show that it is connected to WiFi, but it can't connect to the Internet?

Do you have your own wifi or secretly connect to someone else's?

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

Reason: 1, the mobile phone wifi is all full, in addition to WeChat shows that the network connection is not available, other web pages, APP can be used, and it is possible that the Tencent WeChat program is wrong, at this time you can call** ask your friend's WeChat if it can be used, if it can't be used, it means that it is a problem with Tencent, basically this possibility is very small.

2. There is another possibility, for example, if you connect to someone else's company's network but can't use WeChat, but you can use WeChat with another company's wifi. This situation indicates that the previous company may have used the firmware of a wireless router with a function of prohibiting QQ or WeChat, because some companies have banned the QQ or WeChat function in order to prevent employees from doing things unrelated to work during work.

3. If your home wifi is full, and then your family can use WeChat, you can't use it. There are two possibilities, either there is a problem with the phone or the software version is incompatible, you can uninstall your WeChat version first, and then try again. For example, the current WeChat version has reached the version, which old version are you still stuck in.

4. Mobile phone security software will also be an influencing factor, because the security software itself limits network traffic transmission to WeChat, at this time, we can check whether the WeChat is limited on the security software.

5. If the above problems are checked one by one, then there is another possibility that your mobile phone has been hijacked by DNS. Hijacking is manifested in the use of mobile phones to surf the Internet, after clicking the link, it is inexplicably transferred to the operator's yellow pages, which may also cause WeChat to be unusable.

1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet. 2. Router problems, the router may be overheated or damaged. 3. Broadband arrears may lead to inability to access the Internet.

4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet. 5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.

Other mobile phones can't be connected to wifi, that's the problem of the router, try restarting the router. If you use it for a long time, or if you have more connected devices, the router will be disconnected. After using it for a long time, you need to replace the router.

The mobile phone is connected to the wifi and can't be used, first make sure that the wifi you connect to is able to access the Internet, the router is turned on, and then see if the optical modem is turned on, the optical modem will appear connected to the wifi but it can't be used, and you can access the Internet by turning on the optical modem.

There could be several reasons for this, such as:

There is no network on the wifi itself (network abnormality).

The wifi signal is too poor.

Please be timely, thank you!

1. Check your phone's settings.

Go to Settings --WLAN and check if the wifi has been successfully connected.

Go to Settings - Other Networks & Connections - Private DNS to see if Private DNS is set, if so, it is recommended to set Private DNS to off and try again.

2. Check WiFi

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

3. Check the network permissions.

Please go to iButler - Traffic Management Traffic Monitoring - Network Management - WLAN - Turn on the software networking permission.

4. Check the environmental causes.

If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

5. Reset the network settings.

Make a backup of wifi and other data, go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings, and then use it to view.

Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.

6. Reset all settings (do this when you can't see the reset network settings menu).

Note: This action will not delete the software or files, only reset all the settings; For data security, you can back up important data before operation.

7. Service center testing.

If the above methods do not solve the problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to vivo customer service center for testing. (Customer service center address: enter the vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).

There are several reasons why your phone is connected to wifi but you can't access the internet

1. The wifi itself is leaking, and the wifi may not be connected normally, resulting in the inability to access the Internet.

2. Router problems, the router may be overheated or damaged.

3. Broadband arrears may lead to inability to access the Internet.

4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet.

5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.

Suggested workaround:

1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet, and rule out the wifi itself.

2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or replace the new router and then crack the hail to dial up to connect to the Internet.

3. Contact broadband customer service to confirm whether there is any abnormality in the broadband, such as arrears, recharge the broadband, and then dial up the connection.

4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting.

5. If the above reasons are ruled out, it may be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.

Method 1: Turn on airplane mode and then turn it off.

Open "Settings" on your phone, then turn on the button to the right of the "Airplane Mode" option, wait a few seconds before turning it off.

Method 2: Solve it by resetting the network settings or restarting your phone.

After the mobile phone has been used for a long time, the mobile phone may not be connected to the network due to some reasons of the system itself, so solve the problem of no service by restoring the network settings and restoring to the default factory settings, or by restarting the mobile phone;

First, tap on the "General" option in your phone's "Settings";

Then at the very bottom of the "General" interface, find the "Restore" option and bury it and click to open it;

Then on the page that opens, click on the "Reset Network Settings" option, and then enter the phone password to restore the network;

Finally, if you still see no service after restoring your network settings, you can try turning off your phone and then restarting it.

Reason: 1, try to change the phone, maybe the phone is set up wrong, it may be a card problem;

2. If the card is burned, take a valid certificate and go to the local business hall to reissue a card;

3. It may be that the place of your mobile phone card SIM card is loose, you take the card off and reinstall it to try it;

4. It may be that the mobile phone card is over-oxidized, and you can try it with an eraser;

5. It may be that the mobile operator is wrongly selected in the preferred service of the software, and the mobile is selected as Unicom, and the Unicom is selected as mobile;

6. The problem of mobile phone signal, the mobile phone automatically detects the signal of the network, if the mobile phone can not receive the network signal, it prompts no service, at this time, whether it is answered, called, or received SMS is not, after the signal is detected, it will automatically return to normal.