What is the difference between Chinese and Western hospitality etiquette, and what are the hospitali

Basic etiquette for hospitality.

2. When guests come in, they should stand up and greet them warmly. If your home isn't clean and tidy enough and looks messy, do something necessary. tidy up and apologize to the guests;

3. The tea must be served with both hands and placed on the right side of the guest. If it is very hot in summer, hand over a fan, or turn on an electric fan;

4. When you are eating, you should warmly invite the guests to eat together. After eating, guests should be given hot towels and hot tea should be exchanged;

5. Accept gifts from guests, and you should thank them;

6. When introducing each other to the host or guest, the name and position must be clear word by word, and the young person must be introduced to the old person first;

7. When the guests come, if they happen to have something to do and can't accompany them, they should greet them first, apologize, and arrange for their families to accompany them, and then go to do their own things;

8. The guest insists on going back and does not reluctantly stay;

9. Sending off guests should go outside the gate and walk behind the elderly;

10. When you break up and say goodbye, you should say "goodbye" or "go slowly".

Be good at talking to guests appropriately in reception. Pay attention to the etiquette of conversation when talking, be sincere, do not look at the watch frequently, and do not appear tired or impatient. When there are guests present and the husband and wife disagree, the husband should respect the wife's opinion, and the child should wait until the guest has left.

In short, during the whole process of the visit, the guest should feel that the host's family is a harmonious, warm, civilized and cultivated family.

In the process of family reception, the best position should generally be given to the guest to sit, which we often refer to as "upper seating". The upper seats in the living room are generally more comfortable seats, higher seats, seats on the right, and seats facing the main entrance. Once a guest is seated, they are no longer advised to change seats.

If the visitors are relatives and friends, they can be informal and intimate, and casual ones will appear more intimate; If the visitor is a teacher or leader, he should pay attention to etiquette and not be rash or casual.

Guests are invited to offer tea immediately after they are seated, and they can ask in advance whether they prefer tea, coffee, or other beverages. If you want to serve a snack, you should serve the dim sum before serving tea. Pay attention to the water temperature should not be too hot when serving tea, so as not to accidentally burn the guests.

At the same time, there are more than two guests, the color of the tea should be even, and with the tea tray to be served, the left hand holds the bottom of the tea tray, the right hand holds the outer edge of the tea tray, and the tea is served according to the generation or status. Generally, the elderly are respected first, and those with high status are respected. If it is a snack, it should be placed in front of the customer's right, and the tea cup should be placed on the right side of the snack.

When pouring tea, you should pay attention to the tea poured seven points full, and when serving tea, you should say "I'm sorry" to the people present, and then serve the tea with your right hand, from the right side of the guest, with a smile on your face, both hands, and eyes on each other, and say "please drink tea". Be careful not to hold the cigarette holder directly with your hand, and do not force the guest to smoke if he does not smoke. When lighting cigarettes for guests, do not light three cigarettes at a time.

If you want to serve fruits, such as pears and apples, you should peel them and hand them to the guests. Watermelon, pineapple, etc. should be peeled, cut into pieces and served to guests on a fruit plate. If peeling in front of the customer, the knife should be facing inward, and care should be taken not to touch the flesh with your hands.

If another friend comes during the reception process, you can briefly introduce the reception together. If you need to talk to one of them, you can be honest with the other party and have someone else receive you, arrange recreational activities for the first guests, and try not to make guests wait too long. In case the host has something urgent to do, he should explain and apologize to the guest.

If it's summer, turn on the air conditioner and bring a fan and cold drinks. All members of the host's family should greet everyone who comes warmly, sometimes with a nod of greeting. When the host accepts the gift from the guest, he looks at the other person with his eyes and accepts the gift with both hands, and also expresses his gratitude

Why be so polite and let you break the bank. "The traditional Chinese custom is to take the gift without opening the package, and wait for the guest to leave before opening it.

Hospitality etiquette mainly includes the following points:

1. Seating etiquette.

If it is an elder, a superior or an equal, he or she should be asked to sit on the seat and the host should sit beside him. If you are a junior or subordinate, please sit casually.

2. Mutual etiquette.

If it is the first time for the guest, the family should be introduced and greetings should be exchanged. Then make tea, hand out cigarettes, or bring out fruits, snacks, etc. to entertain guests. If a guest is invited to eat, they should be asked if they want to wash their hands; If you invite guests to eat watermelon, you should have a plate and towels for the melon seeds, melon rinds, and so on.

3. Tea ceremony.

In family hospitality, serving tea to guests is an important part of hospitality. When guests sit down, try to wash the teacups within the customer's line of sight. Even if it is a clean teacup that is usually spared, it should be scalded with boiling water again, and the tea should be made with boiling water, if there is no boiling water, a small amount should be boiled immediately for emergency needs, and to say hello to guests, please wait for a while.

Boiling water to make tea is conducive to overflowing the tea aroma, and at the same time, the tea leaves are conducive to drinking after sinking to the bottom.

Serving tea is also a etiquette that should be paid attention to, and tea should be served to guests with both hands. For cups with ear ears, it is common to grasp the ear with one hand and hold the bottom of the cup with the other, and give the tea to the customer, followed by "Please use tea" or "Please drink tea". The pouring action should be light and gentle.

At the same time, be careful not to pour too much at once, and form a rush overflow. If there is a lot of herbal tea, you should pour some and pour it again.

4. Conversation etiquette.

When talking, stay on topic, the conversation between the visitor and the host is purposeful, so the conversation should be around the topic and not deviate from the topic. If it is a communication between friends, talk about things that are of interest to both parties, and don't just talk about your own affairs or your own concerns, regardless of whether the other party wants to listen or ignore the other person.

The hospitality etiquette is as follows:

1) Take the initiative to help guests identify and pick up their luggage, and help guests carefully carry them to the bus.

2) According to the dignity of the guest's status, the guest will be sent to the elevator hall, the entrance of the company, or until the guest is sent to the bus.

3) When sending guests to the elevator, press the elevator button for the guest and say goodbye before the elevator door closes.

4) If you want to accompany the guest to take the elevator, it is usually the guest who goes first to the elevator and the host who goes back; The host gets out of the elevator first, and the guest comes out later.

5) Reception etiquette after the arrival of guests.

It is also important to pay attention to the fact that when the guest enters the door, you can use your hand to take the guest's rain gear or coat and hat, or to signal the guest where to put it, but remember, do not use your hand to pick up the guest's handbag, and do not wear pajamas to receive the guest.

6) For the guests who have made an appointment in advance, you should prepare as much as possible, clean the room, and prepare some refreshments and fruits, so as to facilitate the relaxed and natural atmosphere during the chat. When guests come to visit, they should be warmly greeted with "please come in", "please sit", and "please do not have to be restrained". Introduce the guest to the rest of the family, and give the guest a prominent position or honorable position.

7) If the guest stays too long and is not easy to urge directly, you can reduce the conversation and do not add water to the teacup as a hint.

8) When the guest is about to say goodbye, you can politely say, "If you're not busy, sit a little longer." When the guest stood up, the host stood up again, let the guest walk in front, and sent him to the gate, and watched the guest go away, but the guest had not left, but the host had already disappeared.

Hospitality etiquette includes seating etiquette, mutual etiquette, tea ceremony, conversation etiquette, and escort etiquette. Seating etiquette: If you are an elder, a superior or a junior, you should ask him to sit on the seat, and the master should sit beside him.

Mutual etiquette: If the guest is visiting for the first time, the family should be introduced and greetings should be exchanged. Then go to make tea, hand out cigarettes or bring out fruit to entertain guests.

Hospitality etiquette includes seating etiquette, mutual etiquette, tea ceremony, conversation etiquette, and escort etiquette.

1. Seating etiquette: If it is an elder, a superior or a junior, he should be invited to sit on the seat, and the master should sit aside to accompany him, and if he is a junior or subordinate, please sit casually.

2. Mutual etiquette: If the guest is visiting for the first time, they should introduce them to their families and exchange greetings. Then go to make tea, hand out cigarettes or bring out fruit to entertain guests.

3. Tea etiquette: In family hospitality, tea for guests is an important part of hospitality. Even if it is a clean tea cup that is usually spared, it should be scalded with boiling water again, and the tea should be made with boiling water.

4. Conversation etiquette: When talking, it is necessary to stick to the theme, and the conversation between the visitor and the host is purposeful, so the conversation should focus on the theme and do not deviate from the topic.

5. Escort etiquette: Escort is a common etiquette in the process of receiving and bending. When accompanying guests to visit, visit, and tour, it is necessary to pay attention to the following aspects:

First of all, it is necessary to make arrangements in advance in the reception plan and familiarize yourself with the situation in advance so that you can give a detailed introduction to the guests. Secondly, it is necessary to observe the time, make sure that the clothes are neat and tidy, and arrange the transportation matters.