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1 Formal requirements.
Just right, point to point.
Service is not a lecture or a lecture, and the service staff only needs to be clear and cordial when serving
Just express yourself accurately, and don't talk too much.
The main thing is to inspire customers to talk more so that they can get here.
To respect, to get relaxed, to release their psychological pressure, as much as possible to express their willingness to consume and opinions on the restaurant.
Audio service. Service without sound is lacking in enthusiasm and charm. There can be no more than bows and points in the service process.
Head, no greetings, only gestures. There is no verbal cooperation.
Whisper service. The traditional service is the shouting service, the hall calls for food, sings and collects and pays. Modern service is about soft service, for.
Guests keep a peaceful world and ask for three light.
That is, talking lightly, walking lightly, and operating lightly.
Clear service. Some service staff are often shy or do not speak Mandarin well, and cannot serve customers during the service.
The people who provide clear and clear service have caused dissatisfaction among the guests.
In particular, announcing the name of the dish often confuses customers, no.
Gotta not ask again. As a result, the communication between the host and the guest is hindered, and the normal work is delayed.
Mandarin service.
Even in restaurants that stand out because of the local flavor and style, it is necessary to use the dialect service to show personality and not hinder normal communication.
Therefore, the waiter in this type of restaurant should also be able to speak Mandarin, or ask the foreman or above.
The staff speak Mandarin to facilitate bilingual service, which reflects their personality and enables them to communicate clearly.
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Features of the language service include:
Highly specialized: Language services require specialized language skills, expertise, and expertise to ensure the quality and safety of services.
High degree of customization: The needs and content of language services are often customized and need to be personalized to the needs and preferences of different clients and customers.
High level of confidentiality: Language services often involve sensitive and confidential information of customers, such as collapse, thus requiring a high level of security and confidentiality.
Highly timely and early aura: Language services need to be carried out under tight deadlines to ensure that the needs of customers are met.
High flexibility: Language services need to be flexibly adapted and adapted to the customer's requirements and needs.
The style of language services includes:
Formal Style: Formal style is usually used in formal occasions such as business meetings, negotiations, formal documents, etc. This style focuses on the use of words accurately, rigorously, and formally.
Relaxed Style: Relaxed style is often used in relaxed, enjoyable occasions such as cultural exchanges, socializing, traveling, etc. This style focuses on humor, lightheartedness, and naturalness.
Academic style: The academic style is commonly used for academic research, academic**, academic lectures, etc. This style focuses on accuracy, clarity, and rigor. Lu Qi.
Artistic style: Artistic style is usually used for works of art, literary works, performances, etc. This style focuses on personalization, romance, and imagination.
Oral Style: The oral style is often used for speeches, conversations, communication, etc. This style focuses on colloquialism, vividness, and imagery.
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