What should I do if the vivox5 freezes during the upgrade?

Hello! According to your description, it is recommended that you try the following methods to see if it can turn on:

1. Press and hold the power button for 10 seconds to force restart the phone.

2. When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears, let go of the button to enter recovery mode, and select Reboot System Now to restart the phone immediately after completion.

3. Press and hold the volume up button and the power button at the same time for 3 to 4 seconds after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, select reboot system now and restart the phone immediately after completion, you will lose all the data on the phone if you do this, Including installed applications, **books, short messages, etc.

If the above methods can not be turned on, it is recommended that you go to the local after-sales service center to deal with it, there will be relevant personnel to deal with it for you, and please rest assured, you can check the after-sales service center address in vivo official**.

You can try the phone Shuangqing, but the things saved in the phone's memory will be deleted, this is the operation method: the phone is turned off and press and hold the volume up button and the power button for 3 to 4 secondsAfter the vivo phone logo appears on the phone, let go of the button to enter the recovery mode, first select Wipe Data Factory Reset, select Wipe Cache Partition after completing the waiting interface jump, and select Reboot after completion System Now can restart the phone immediately, this operation will lose all the data on the phone.

We recommend trying the following:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.Try the phone double clear: the phone is turned off while pressing and holding the volume up button as well.

After the power button appears for 3 to 4 seconds, let go of the button to enter recovery mode, and select wipe first

data/factory

reset, select wipecachepartition after waiting for the screen to jump, and select rebootsystem after completion

Restart your phone immediately, (doing this will lose all the data on your phone (except for the data on the TF card), including installed apps, **book, text messages, etc.) When there is no other way to solve the problem.

, use this with caution. ）

4.If the above methods still cannot solve the problem, according to the description, it is recommended to send the mobile phone to the local after-sales service center to test the specific cause, and there will be professional and technical personnel to serve. The address of the after-sales service center can be found in Settings - More Settings - After-sales Service Options.

2. Press and hold the power button for 10 seconds to turn on the phone.

3. Turn off the phone, press and hold the volume + button to enter recovery mode, press the volume - select wipe data factory reset and then click the lock screen button, and after the interface jumps to, select reboot system now to restart the phone (doing this will lose all the data on the phone, including installed apps, **book, text messages, etc.) When there is a serious abnormality in the mobile phone and there is no other way to solve it, use this item with caution. ）

4. If you still can't turn it on, it is recommended to bring your mobile phone to the after-sales service. The address of the after-sales service center and ** can enter the home page of the official website - service - network query - for inquiry.

Causes of frequent crashes:

1.Virus Trojans are the cause of frequent computer crashes: Virus Trojans damage system files that cause computers to crash frequently.

It also tampers with desktop icons, and adds a lot of favorites to the browser that can't be deleted. The desktop's browser home page is locked...The theft of online games and even the password of online banking can be stolen.

2.System files are corrupted if important operating system files are lost or corrupted, such as some dynamic link library files (DLLs) are missing, or some configuration files (e.g., etc.), system driver files (e.g., etc.), etc.

3.When using the beta version of the software, pirated software, due to the application software is purely addictive to some bugs or the program is unstable, resulting in incompatibility with the system and resulting in computer crashes.

4.Caused by hardware problems, poor heat dissipation, excessive dust in the computer, overclocking CPU settings, bad sectors in the hardware, loose memory modules, etc.

5.There is too little space left on the hard disk or too much debris.

I hope mine is helpful to you, and if in doubt, please keep "following up"!