-
There are several reasons why your phone is connected to wifi but you can't access the internet
1. The wifi itself is a problem, the wifi may not be connected normally, resulting in the inability to access the Internet;
2. Router problems, the router may be overheated or damaged;
3. There may be broadband arrears, resulting in inability to access the Internet;
4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet;
5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.
Suggested workaround:
1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet and rule out the problem of wifi itself;
2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet;
3. Contact the broadband customer service to confirm whether the broadband is abnormal, such as arrears, recharge the broadband, and then dial up the connection;
4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting;
5. If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.
-
Hello: In this case, it is recommended that you turn on the wireless signal of the wireless router and ensure that the router network function is normal, and the router connection password is recommended to be more than 8 digits (you can use other WLAN devices for Internet testing).
-
Hello dear Samsung users:
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
-
1.First of all, is the wifi you connected to your own home? If it's at home, check if the password is wrong?
2.If you want to connect to CMCC (China Mobile) and other WiFi, you still need a password.
3.If the password is correct or still can't be uploaded, there may be a problem with the system baseband, then you have to flash the machine.
-
Welcome to Samsung's Digital Services platform.
-
The advanced settings set a static IP address.
-
You can connect to the Wi-Fi network set up by the router, but you can't access the Internet, which means that the router has not successfully connected to the Internet.
This could be due to a route setup error or a local line issue.
If it has been available, and suddenly there is no Internet access, it means that it is a local line problem, and it is recommended to restart the router to try, if it does not work, it means that it is a line problem, please call the operator's customer service for warranty.
If the router settings have just been modified, it should be a router setting issue and it is recommended to reconfigure the parameters.
-
In the advanced settings, set it to a static IP address...
-
The solution to the sudden can't connect to the wifi:
1. Pull down the notification bar from the top of the phone screen, and then switch to "Switch";
2. You can see that "WLAN" and "Data" have been turned on, and then touch the gray "Airplane Mode";
3. "Airplane Mode" will soon become highlighted, and "WLAN" and "Data" have turned gray;
4. Then, turn off "Airplane Mode" again, and then turn on "Wi-Fi" or "Data" again, and you should be able to surf the Internet;
5. If it still doesn't work, try to turn off the wifi first and then turn it back on. Because the mobile phone changes in the network environment, it may be that some network information has not been updated synchronously;
6. If it doesn't work, then check the router channel used, and set the router wireless channel to a commonly used channel, such as 6 and 9 are more commonly used;
7. If it still doesn't work, it is recommended to restart both the phone and the wireless router to see.
-
The reasons and solutions for wifi not working are as follows:
1. The wifi secret socks brother cannot connect due to the wrong input code, and you can confirm the password again.
2. If the network settings of the mobile phone are faulty, restore the default network settings and then connect.
3. If there is no network signal on the wifi or the network cable is unplugged, check the network connection status to sue you.
4. If the hardware failure of the mobile phone causes the inability to access the Internet, you can go to the after-sales inspection and repair of the mobile phone.
If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device cannot, it is recommended:1 >>>More
If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device cannot, it is recommended:1 >>>More
Log in to the router management address based on the information on the back of the wireless router (including the router IP address, login username and password). >>>More
If your phone cannot access the Internet after connecting to a wireless network, it is recommended that you first check whether other devices can connect to the wireless network normally. If only your device can't, Samsung phones are generally recommended to do the following: >>>More
According to your description:
When the machine is connected to the wireless network, but the Internet cannot be accessed, it is recommended to eliminate it by the following methods: >>>More