Why note2 still can t connect to the Internet when connected to WiFi? Both 4S and notebooks are fine

Simple. Do you have 360 Security Guard installed on your phone? If it is installed, there will be a one-click setting Internet settings.

Or you can pretend to be a Hydra. If that doesn't work. It is possible that there is a problem with your system's WiFi function.

Because your 4s and laptop are both internet accessible. So your home's wifi shouldn't be a static IP

Hello, you go to your phone settings and try to reset the network.

Dear Samsung users, Hello!

If you are referring to the fact that the Wi-Fi switch on your phone cannot be turned on, we recommend that you do the following:

1.Try to restart your phone.

Hope it can help you, I wish you a pleasant stay!

I hope the above reply can be helpful to you and I wish you a happy life!

1. First of all, make sure that your router is not working normally, you can use other mobile phones or digital products to connect to the wifi hotspot If you can connect and surf the Internet normally, then generally speaking, this wireless router can work normally.

2. Secondly, make sure that the mobile phone with a problem with the wifi connection does not have the option to turn off the network in the sleep state, and there are many children's shoes that their mobile phones will be disconnected after a period of time or can not receive the information of the background chat software, most of them are because they inadvertently or mistakenly turn on the option of turning off the network from the mobile phone.

3. Wireless router problem:

1) Dead cycle - many wireless routers sometimes have a connection into a dead loop, that is, they keep getting IP and keep connecting, but they just can't connect to the wifi hotspot. - Let's try the all-purpose fix - restart. After turning off the power of the wireless router completely, turn it back on again after about 10 minutes.

2) Whether there are too many WiFi connected devices - too many digital devices connected to the wifi of a wireless router will put a lot of pressure on the wireless router, and it is easy to cause IP conflicts and cannot be connected - such a problem can be solved by setting a static IP for each device connected through WiFi.

1. If the opportunity allows; Restart the wireless router; See if you can solve the problem.

2. In Make sure your phone is within the wireless network coverage range, click "Scan" to refresh the wireless network list.

3. Connect the computer to the router through the network cable and log in to the management interface of the router.

4. In Wireless Settings - Basic Settings, the channel is between 1 and 11, the wireless function is turned on, and the router is restarted.

1. The unsuccessful wireless connection may be caused by incorrect settings of wireless password and other parameters. A new key entry attempt.

2. Please make sure that the wireless router does not have the wireless MAC address filtering function enabled; Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function Wireless Settings - Wireless MAC address filtering, turn off the wireless MAC address filtering function.

Three: What should I do if the wireless connection is successful and I can't open the web page?

First of all, check whether the router is connected to the external network, log in to the router management interface, and look at the running status - WAN port status, if it is 0, please follow the router quick setup guide to set it again.

2. If the computer can access the Internet, the mobile phone cannot; Check whether the SSID number of the wireless router is in Chinese; If it is changed to letters and numbers; Mobile phones sometimes can't effectively recognize Chinese:

3. If the above cannot be solved: we set a static IP for the mobile phone

4. The wireless router supports between 15-20 wireless devices; When the maximum number of connected wireless devices is exceeded, even though you are connected to Wi-Fi; But you're wireless; At this time, you can unplug the wireless router; Turn on the wireless router after 10 minutes.

Hello: According to your description, it is recommended that you:

1.Turn off and restart the router, check the wireless router settings, and check whether the DHCP function is enabled.

3.Set a static IP address on your phone.

4.Try to change to a different router.

Please enter the appropriate region and select Product Inquiry.

I hope the above information can help you and have a great day!

Hello and welcome to the Samsung Digital Services platform.

Please ask if the wifi is connected to the other side, the mobile phone is connected to the wifi can only be explained. There is no problem between your phone and wifi, but is the cat connected to wifi?

If you confirm that you are connected to the same WiFi network, then your password must be wrong;

The machine doesn't lie The wrong password should be a mistake, or there is a problem with the keyboard of the mobile phone, you can check the screen to see.

Why does the mobile phone show that it is connected to WiFi, but it can't connect to the Internet?