Why do many Pinduoduo merchants have no shipping insurance?

Because their products have freight insurance, they may lose money. I'm sure we've all been in a situation where we're not happy with what we've bought while shopping online.

At this time, what we want is to return them. Did you know that we can see Pinduoduo's freight insurance in **? Let's talk about this, it is understood that at present, Pinduoduo does not support users to purchase freight insurance.

However, the Pinduoduo platform has launched a return** freight service. When you purchase an item with the theme of the ServiceYou will need to complete the return refund before confirming the receipt. After the review by the platform, the platform will subsidize the one-way freight generated by the return.

In addition, the following should be noted:1. If the reason for the buyer's return is that there is no reason for the return within 7 days, the buyer must bear the cost of return shipping2.

If it is due to product quality problems, wrong delivery, missing parts, etc., resulting in return and exchange, then all shipping costs will be borne by the merchant to obtain a return freight subsidy. If you find that the quality is not good and does not meet your expectations after shopping at Pinduoduo, you must find relevant evidence to prove your opinion. If you cannot provide proof, you must bear the shipping costs of the return.

If the item is eligible for the return and exchange rules, provide the return address and return process at the home. If the buyer returns the goods by himself without contacting customer service, the merchant has the right not to deal with it1。Open the Pinduoduo interface, find the order you purchased, and check whether the order has the words "Return Package Shipping Effective" written on the order. If you return a product, "Shipping Allowance for Return Packages" is displayed2.

If you're not satisfied with the item, click Request a refund. Once the platform agrees, the refund amount will be displayed3. The progress of the return will be displayed on the right side of the order.

Click on "After-sales Service Details" to view.

4。Handle the return information in a timely manner, and fill in the courier information after the goods are successfully sent5, after the refund is successful, the amount will immediately enter Alipay, and the refund subsidy will be a little late, but it can also be seen in the background. The above is the relevant content shared today, I hope it will be helpful to you.

In short, the Pinduoduo platform does not support the purchase of shipping insurance, but if you meet the return rules, you can get a return shipping subsidy. For the specific process, you just need to follow the above process.

Because everything on Pinduoduo is very cheap, there is no shipping insurance.

It may be because their product ** is originally very low, so they are not equipped.

Because if they give freight insurance, their cost will be higher, so they will not give it.

Because their products may have been there, and then there is freight insurance, they may lose money.

Summary. Dear, glad you asked. Some of Pinduoduo has freight insurance, and some don't, because the Pinduoduo service platform is not perfect.

Friends who shop on Pinduoduo will find that many stores do not have shipping insurance, especially cheap things. In fact, most of the merchants of Pinduoduo are also ** merchants, and most of them are opening stores on both sides, so from this point of view, there is basically no merchant who is unwilling to return the package freight, but it is related to the imperfect service of the Pinduoduo platform, which leads to the high return rate of merchants, concerns and even loss of money.

Why does Pinduoduo have freight insurance and some don't?

Dear, glad your question was sold. Pinduoduo has freight insurance, and some do not hold it, the reason is that Pinduoduo's service platform is not a loss, and the bridge is perfect. Friends who shop on Pinduoduo will find that many stores do not have shipping insurance, especially cheap things.

In fact, most of the merchants of Pinduoduo are also ** merchants, and most of them are opening stores on both sides, so from this point of view, there is basically no merchant who is unwilling to return the package freight, but it is related to the imperfect service of the Pinduoduo platform, which leads to the high return rate of merchants, concerns and even loss of money.

I hope I can help you

Dear, do you have any other questions? [Bixin] [Bixin].

OK. 1. Pinduoduo.

You can buy your own cargo insurance. Cargo insurance has launched an insurance product that features online transactions. Many businesses will offer shipping insurance to buyers, but some merchants do not offer shipping insurance, but buyers need to purchase it themselves.

Buyers only need to shop at Pinduoduo to get the protection of the freight insurance car when checking the freight insurance. 2. Freight insurance can generally be delivered within 90 days. If the buyer applies for a return or exchange, Pinduoduo will protect the rights and interests of the buyer and give a freight subsidy to a certain extent after the merchant agrees.

3. Return (sale) freight insurance is a kind of freight insurance, which is divided into round-trip freight insurance (buyer) and return freight insurance (seller). Upon successful transaction, the freight insurance will automatically lapse. Freight insurance is generally between 6 yuan and 25 yuan, calculated according to the distance and the weight of the goods.

Extended information: 1. In order to solve the dispute over the freight expenses of the buyer, the insurance company has launched a round-trip freight insurance product in a timely manner according to the characteristics of online transactions, also known as "return protection". At this stage, return shipping insurance.

Buyers) only apply to the item, **support, return with no reason within 7 days.

Buyers can choose to insure the goods when they purchase them. In return case, as within 72 hours after the refund agrees, the insurance company will reimburse the buyer for the round-trip shipping costs.

2. "Return Freight Insurance (Seller)" means that the insurance company provides a one-way freight insurance service that the buyer and the seller have an answer to the request generated by the return.

3. In the era of online shopping, postage has become the main bottleneck in the development of e-commerce, restricting the cost of online merchants.

When shopping online, there have always been disputes or concerns about who Chambis bears the shipping cost when the goods are returned. Currently, chargeback transaction disputes42 are caused by disagreements between buyers and back-and-forth postage sellers, which adds a lot of unnecessary troublesome after-sales problems.

Huatai Insurance. Launched a special insurance product for online transactions: round-trip freight insurance.

On November 9, 2010, Huatai Insurance officially landed on the first sale. 4. Insurance products have four characteristics: (1) low insurance**

The average expenditure is less than 7 yuan; (2) Convenient insurance: you only need to buy goods, which can be selected when combined with the payment; (3) Claim fast: no need to report, no proof is required, and the subsequent return is successful compensation will be paid to the buyer's Alipay account within 72 hours.

How to return things that Pinduoduo does not have shipping insurance:

There are two scenarios. If the return is caused by the merchant, such as sending the wrong goods, the physical object does not match the description, and the product has quality problems, etc., the return shipping cost will be paid by the merchant in full. However, if the return is due to the customer's reasons, such as not liking the product, the customer will pay the return shipping fee.

Pinduoduo does not have shipping insurance, only the service of "return package freight". On the Pinduoduo platform, the return shipping issues are all in accordance with the principle of "who is at fault, who bears". As long as the return is due to the merchant, it is free to return regardless of whether you enjoy the service or not, and the shipping cost generated by the return is paid by the merchant.

New rules for online shopping

On May 1, 2012, the national standard of "express service" clearly stopped the "sign first and then inspect" regulations, which has been criticized by consumers "sign first and then inspect" The line is expected to end. The national standard of "Express Service", which came into effect on May 1, 2012, stipulates that when the courier company delivers the express mail to the recipient, it shall inform the recipient to accept the express mail in person.

For COD express, online shopping, TV shopping and mail order and other express mail, the recipient can first accept the internal documents and then sign for the receipt. During acceptance, the appearance and quantity of internal parts can be counted, but the internal parts can not be tried or tested for product function. This provision means that the courier company will not have the right to require the consumer to "sign before inspecting the goods".

The Pinduoduo platform does not support customers to purchase shipping insurance services, but the Pinduoduo platform provides a similar return package shipping service.

Many Pinduoduo store merchants, in order to increase the sales of the store and reduce the complaint rate of users, will provide users with free freight insurance services. When consumers place another order, shipping insurance is automatically added and no additional purchase is required. The return package shipping service can provide freight reimbursement for the return refund or exchange application that occurs within 90 days after the seller's order is shipped, but only if the product supports this service.

After the merchant purchases shipping insurance, logs in to Pinduoduo, returns to the home page to enter the background, and selects Refund After-sales. Then there will be an option for the return package shipping fee, after the merchant enters the homepage of the return package shipping fee, click Use Now, and you can pay for it.

Introduction to Freight Insurance

Return (sale) freight insurance is a kind of freight insurance, divided into two categories: return freight insurance (buyer) and return freight insurance (seller), the freight insurance will automatically expire after the transaction is successful, and the freight insurance is generally charged according to the distance and the weight of the product.

In online shopping, due to the disputes or concerns about who will bear the shipping cost when returning the goods, 42% of the current refund transaction disputes are due to the inconsistency of the negotiation between the buyers and sellers of the round belt on the return postage, which adds a lot of unnecessary trouble to the after-sales problem. After 6 months of research and analysis, Huatai Insurance launched a special insurance product for online transactions: return freight insurance, and on November 9, 2010, it officially landed on the Tanxiao ** network for sales.

Shipping insurance can be found on the product purchase page. If the words "Return Package Shipping" are displayed on the purchase page of the product, it means that the product is covered with shipping insurance. If there is no such word, it means that the product does not have shipping insurance.

The freight insurance of Pinduo Nianji Hunger is similar to that of other online shopping platforms. Most of them are insured by merchants, or merchants are not insured, and consumers can also check the shipping insurance on the product payment page. If there is a product of Duoduo freight insurance protection, consumers can get a certain amount of compensation for the shipping costs incurred due to returns.

Return Shipping Insurance Features:

1. Low insurance cost: affected by the credibility of the insured, that is, the loss ratio of the insurance, the more frequent the compensation, the higher the cost, and the maximum rejection of the trial. Return.

2. Convenient to buy insurance: you only need to choose it when you buy goods, and you can combine it with money to pay.

3. Fast payment speed: no need to report the case, no need to cross-examine the evidence, and the compensation will be paid directly to the customer within 72 hours after the successful return.

4. High compensation amount: According to the distance between the customer's pick-up place and the merchant's return place, and the net weight of the object, the compensation amount is determined, and the maximum compensation is 25 yuan.

Summary. Pinduoduo's lack of freight insurance should be due to the fact that the merchant has not opened it, and the general merchant will decide whether to open this insurance according to its own situation. Moreover, after the opening, many merchants are very afraid of malicious returns, which will bring trouble to normal operations, so many merchants have not opened this function.

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Dear, this freight insurance is set by the merchant.

Pinduoduo's lack of freight insurance should be due to the fact that the merchant has not opened it, and the general merchant will decide whether to open this insurance according to its own situation. Moreover, after the opening, many merchants are very afraid of malicious returns, which will bring trouble to normal operations, so many merchants have not opened the celebration of this meritorious ability.

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