What should I do if I am deceived in shopping and seek help, but if I am deceived in online shopping

First of all, TV shopping and ** sales sales methods such as national laws are not perfect, so about 70% of shopping is suspected of false advertising or simply fraud. Therefore, it is recommended that you try to avoid buying goods on TV shopping in the future.

For consumers who have already purchased, it is quite difficult to protect their rights, and complain to the merchant according to the regulations? Then you need to find out the specific location where the merchant company is located, and the shopping receipts and other relevant documents as proof that your legitimate rights and interests have been infringed. Then complain to the manufacturer's location 12315.

Or you can ask for the specific information of the manufacturer from the ** TV station where the TV shopping is located, and the TV station should verify the manufacturer's information before the product can be promoted. If the information provided by the TV station is false, they can also claim compensation. (However, you should generally file a claim with the TV station, and you should be prepared to go to court).

Take the seller as the first defendant and the TV station as the second defendant, resort to the court, or directly complain to the local industrial and commercial administration department or consumer association, complaint **: 12315, provided that you must have sufficient original evidence in your hands.

Lodge a complaint with the Consumer Council **12315.

Or call ** to the TV station where you saw the ad and ask which company the ad is. Complain about him!

Be more detailed! Which TV station, what brand of mobile phone, how much money, advertising**? I'll take care of it for you!

The news has been let go a lot, how can there still be people deceived.

Negotiate first

If you find that the product is not right, the first thing to do is to negotiate. Negotiations are not successful, and other means are used.

Give a bad review

If the other party does not negotiate to return the goods, then give a bad review, and the current e-commerce platform will give a credit score, which is very important to the seller.

Go report it

The e-commerce trading platform is not currently open if it wants to open, if the user opens, it will definitely be constrained by the platform, if the consumer is deceived by the store, you can complain to the platform's reporting center. (Evidence must be attached when reporting, it is recommended that buyers should report on the premise of evidence, otherwise the report may not be successful, and if the seller is successful, he will be punished by the platform.) )

How to protect your rights if you are deceived by online shopping?

1. Complain to **.

Each major shopping mall** has its own customer service department to handle all kinds of transaction disputes. Consumers can provide counterfeit and shoddy products, chat records, transaction records and other relevant records to make complaints or reports. If there is a suspicion of a criminal offense, each large-scale shopping ** will also report the situation to the public security organs in a timely manner.

2. Report the case online.

In order to avoid more consumers being deceived, consumers who have been deceived should report to the public security department in a timely manner, and request the public security department to seize the mobile phone and bank account number. Consumers can report to the Internet Supervision Department of the local public security bureau, or they can report to the police.

3. Lodge a complaint with a consumer association.

Like ordinary goods, if there is a consumer dispute over online shopping, you can also file a complaint with the provincial and municipal consumer associations. Rights Protection**12315Regarding the risks of online shopping, the staff reminds consumers to ask for shopping vouchers as much as possible.

certificate or keep the transaction agreement (including electronic version) and other relevant evidence, most of the actual dealers of online shopping are foreign companies, and you should pay attention to check the official seal of the bill when receiving the goods. If there is a dispute over the purchased goods, the original jurisdiction shall be based on the territorial jurisdiction.

Then, complain to the relevant departments where the bill stamping unit is located.

What should I do if I am scammed on an online purchase? When shopping online, consumers should be able to pay attention and try to choose a regular **, so as to avoid being deceived.

It's useless to report something or something.

If you have been deceived in buying something, you should call the police to solve it. In the case of being deceived in buying something, first keep the evidence of the fraud. Such as:

Correspondence records, chat records, transfer or remittance records, etc. If an individual is defrauded of more than 2,000 yuan or more, it is recommended to call 110 to report to the police or to the nearest police station. where public or private property is defrauded, and the amount is relatively large, a sentence of up to three years imprisonment, short-term detention or controlled release is to be given, and/or a fine; where the amount is huge or there are other serious circumstances, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given.

where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or indefinite imprisonment is to be given.

and a fine or confiscation of property.

If the purchase is defrauded, the relevant transaction records shall be kept, and then the operator shall be asked to compensate for the loss, and if the amount is relatively large and constitutes the crime of fraud, the police may be called. In accordance with the provisions of law, where an individual defrauds public or private property with a value of 3,000 RMB or more, it constitutes the crime of fraud and shall be filed for prosecution.

[Legal basis].Article 266 of the Criminal Law.

where the amount is relatively large, the sentence is up to three years imprisonment, short-term detention or controlled release, and/or a fine; where the amount is huge or there are other serious circumstances, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given; where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or indefinite imprisonment is to be given, and a concurrent fine or confiscation of property. Where this Law provides otherwise, follow those provisions.