What is the reason why I bought a second hand Samsung notebook online and always crashed?

- According to your description, your laptop has a crash failure, and there are many reasons for the crash, both software and hardware. Based on your description, it is recommended that you try it as follows:

1 Enter safe mode to see if there is such a problem.

2 Press F2 to enter the BIOS settings when the Samsung logo appears on the boot, select Factory Reset and reset your laptop BIOS.

3 Reinstall the software or game client you want to use.

4 Re-select the network environment or turn off the 3DMark software.

5 If you don't delete the hidden partition, you can press F4 to enter it when the Samsung logo appears on boot"samsung recovery solution"Program, and then select "Restore" -- "Full Restore", which will restore your notebook C drive to its factory state (prompting you to back up your data in advance).

6 Install and update the drivers and software of the official Samsung version, upgrade the BIOS and necessary system patches.

If none of the above can be solved, please bring the three-guarantee certificate and purchase invoice to the local after-sales maintenance station for testing.

I hope the above reply can be helpful to you, I wish you a happy life, thank you!

You disassemble the small back cover of the notebook and remove the fan to clean the dust, it may be that the air outlet of the heat sink is blocked, or it may be that the memory is incompatible, the motherboard is broken, if you have changed the system, it is likely to be a hardware problem, and the motherboard is basically scrapped.

Hard disk can be ruled out,Now it is the memory and CPU motherboard may have problems, first from the heat dissipation check to find out the air vent fan, CPU and graphics card shared heat dissipation copper pipe,If the heat dissipation is no problem, check the memory compatibility or there may be a problem,The hardware is excluded, that is, there is a problem with the motherboard,2 hands computer motherboard problems, basically scrapped to replace the motherboard,The money can be bought in 2 hands, what is the problem can be asked。

Power supply problems, memory module problems are all possible. Although the fan was ruled out by you, I think the problem may be here.

I don't know if it's a hard disk problem, so test it with another hard drive.

I'll give you a net, and you watch the ball by yourself.

Laptop system freeze resolution:

1.Optimize your system and defragment your disks regularly.

2.Update the anti-virus software to comprehensively disinfect the system and eliminate the cause of the virus.

3.Upgrade the physical memory of the system or set the virtual memory, and shut down the processes that take up a lot of memory.

4.Update the official drivers to avoid crashes due to driver mismatch.

5.If this does not work, it is recommended to back up important data and reinstall the operating system.

6.If it is still invalid, it is recommended to bring the purchase invoice, repair card and machine to the service center designated by Samsung for testing and judgment.

Hello dear Samsung users:

According to your description:

1.It is recommended that you troubleshoot the system and software first, reinstall the system, update the driver through the Samsung official website, and then try.

2.Since you do not provide the detailed model of the machine, it is not possible to know your machine information. If your laptop is pre-installed with a genuine operating system, and the genuine system backup is still there, it is recommended that you turn on the computer and press F4 to enter the restore interface, and select Restore or Full Restore.

Under normal circumstances, it is only necessary to restore the data of the C drive, in order to avoid the loss of important data, it is recommended that you back up your files).

3.If the problem persists through the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will inspect the machine and deal with it.

It is recommended that you go directly to the brand's professional after-sales service center and ask them to make a test and propose a solution, because after all, they are more professional and well-informed. At the same time, you can also ask for other problems you have encountered and ask for some methods and techniques that will be useful in the future. Kill two birds with one stone, do more with less.

Break a leg!

The warranty period has not yet expired, so hurry up and send it to the after-sales service to see.

Possible causes: Software on system issues.

There may be a problem with the hardware to be solved after sale.

deserves to let you buy Korean.

Send it back for warranty, or find someone to reinstall the system.

Hello dear Samsung users:

We welcome your comments on our services.

Hello dear Samsung users:

We welcome your comments on our services.

There are several possibilities, 1 is that the heat dissipation design is poor or the air outlet is blocked and the temperature is too high and the crash is caused, 2 is the bad sector of the hard disk causes the crash 3 is the C disk is close to full or the virus causes slow operation and crash, it is recommended that you use 360 to do a whole machine detection to see what the situation is.

There are all of them, and it is recommended that you flash the machine to solve it. Hope.