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I have successfully paid one for the United States.
Call ** (national customer service), make a request, and she will transfer you locally. Be tough. Don't go against the process, and don't go to the mall first, the mall won't pay attention to you.
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Joyoung purple sand is safe and harmless, the company after nearly half a year of multi-party identification, evaluation and sampling, China Ceramic Industry Association and China Household Electrical Appliances Association issued a joint statement on June 21, announcing the results of the purple sand pot sampling and expert identification and demonstration results, the "purple clay pot" incident finally settled. The matters related to the purple clay pot incident are hereby announced as follows:
1. Commissioned by the China Ceramic Industry Association and the China Household Electrical Appliances Association, the National Ceramic Product Quality Supervision and Inspection Center (Jiangxi) and the National Light Industry Ceramics Quality Supervision and Inspection Liling Station Sampling Testing, Joyoung brand purple clay pot meets the requirements of the national standard GB T10816-2008 "Purple Sand Pottery" and the industry standard QB T2580-2002 "Fine Ceramic Cooker".
2. Joyoung brand purple sand pot purple sand liner accessories in Chaozhou, Guangdong and Yixing, Jiangsu, have been strictly tested and meet the requirements of the national standard GB T10816-2008 "purple sand pottery", experts unanimously identified that there are purple sand minerals in Jiangsu, Guangdong, Jiangxi and other places in China, and our purple sand liner belongs to purple sand products.
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You can now return it directly to the mall where you bought it at that time.
If the mall does not return, he will let you go to the designated Joyoung after-sales service to return.
If there is an invoice, the invoice amount will be refunded in full.
No invoice will be refunded at the current normal selling price. (Joyoung Company is currently dealing with it in this way) Joyoung Company currently does not give a refund and a fine.
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It seems that Midea can already be returned!
And it seems to be the first to deal with this problem
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In accordance with Article 49 of the Consumer Law. Those who have deceive conduct shall be refunded and fined one.
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Hello, glad to answer for you.
Joyoung Co., Ltd. is an enterprise that has always followed the concept of health and is committed to the research and development and manufacturing of small household appliances for healthy diet. Since the outbreak of the purple clay pot incident, some consumers have doubts about Joyoung's purple clay pot products, and the following statement is hereby made:
1. Commissioned by the China Ceramic Industry Association and the China Household Electrical Appliances Association, the National Light Industry Ceramics Quality Supervision and Inspection Liling Station and the National Ceramic Product Quality Supervision and Inspection Center (Jiangxi) sampling and testing, the Joyoung brand purple clay pot meets the requirements of the national standard "Purple Sand Pottery" and the industry standard "Fine Ceramic Cooker", and the test results are qualified, which is a safe, reliable and hygienic product, and consumers can use it with confidence.
2. Joyoung brand purple sand pot purple sand liner accessories in Chaozhou, Guangdong and Yixing, Jiangsu, have been strictly tested and meet the requirements of the national standard "purple sand pottery", experts unanimously identified that there are purple sand minerals in Jiangsu, Guangdong, Jiangxi and other places in China, and Jiuyang purple sand liner belongs to purple sand products.
If you still have questions, please feel free to ask Joyoung Sunshine Service.
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Hello! If there is a problem with Joyoung's purple clay pot, it is not excluded that it is caused, first: the purple sand liner itself is not guaranteed, for example, if you do not cool it after you do it, you will clean it, which will cause you to have cracks as you said.
I hope you think about it, Joyoung is such a big brand, and the after-sales service is the best among small household appliances.
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You didn't have that crack when you bought purple sand at that time! It is indeed said on the first floor, if it is not cooled, it will be easy to have cracks! It's not very good for yourself!
Of course not covered by the warranty! My home is very good, and the national exemption has been canceled! All goods are not exempt from national inspection in the future!
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Upstairs is Joyoung customer service? Look at the name like...
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If there is evidence that there is a problem with it, and the merchant refuses to return, the most direct way is to call 12315 to complain, and it is OK
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1. Is there any chemical raw material for the inner liner of the purple clay pot including Joyoung? Is it harmful to humans? If it is harmful, how about the damage to normal people?
What is the impact on patients? It needs to be said! What is the two money for returning, if it causes damage to the human body and causes you to suffer from a serious illness, the manufacturer will give an explanation!
2. I read Joyoung's manual, and the second article reads "Pure natural materials: made of Chinese natural purple sand mud, so that you can return to nature, and natural is healthy", which is false propaganda, and you can ask for it based on this.
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Since the merchant can show the relevant inspection report, it is recommended that the landlord should make a copy of this report and send it to the inspection office of the relevant experts to check the authenticity, if it is fake, it will be easy to do.
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According to the relevant provisions of the Consumer Law, the return methods are: 1. Sales merchants, 2 dealers (including dealer maintenance points), 3. Directly find the manufacturer, 4. Find the consumer association to complain.
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You can find a dealer, not a sales outlet. I am looking for a local dealer to return the goods today.
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I have two such purple casseroles in my house are Joyoung's, we can't treat our bodies like this, we have to let the manufacturer give a statement, all Joyoung's "difficult friends" we have to unite, for the health of their own bodies to use the law to maintain, it is said that these chemical coatings can cause cancer, these purple casseroles have heavy metals that are the bane of physical diseases. You can't say that it's okay to return a few dollars, so what will we do with our bodies in the future, the manufacturer will be responsible for the symptoms, and we can't joke with our lives. Agree with each other.
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It seems to say a full refund, but I didn't see that there was another compensation.
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Joyoung purple clay pot has affected people's health, and there are pimples in the hearts of users who have been using it for a long time, which affects physical and mental health, so it is recommended to use the method of false one to pay ten to refund!
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You can call the consumer ** complaint, generally speaking, they will only return the goods to you, and the compensation procedures are more complicated, which can be consulted by the consumer**.
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Now it can't be returned, the news has been broadcast two days ago, and the identification results of Joyoung's purple clay pot have been tested, and there is no problem with chemical raw materials. Some time ago, it was returned by the state, and now as soon as the appraisal results come out, Joyoung has no problem, so they have stopped returning.
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I can't return it, it seems that there is an appraisal that says it's no problem, and I can't ask for a refund a few days ago, and I can't return it 2 months ago.
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Go to the refund of y to deceive the consumer.
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I can't return it normally, and I can return it within one month of purchase.
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After the fake news broke out in the purple clay pot of Midea, Joyoung and other brands, the purple sand industry insiders once said: "The purple sand ore used to make medium and high-end purple clay pots is relatively surplus, but the purple sand materials used to make a large number of so-called "purple sand pots" and "purple clay pots" are simply impossible! Now the so-called "purple clay pot, purple clay pot" on the market are made of ordinary clay, adding a large number of chemical agents to fire, if there are really so many purple sand raw materials, Yixing will not be closed for so long!
However, in Yixing, there is still a small stock of the ordinary purple clay pot produced by the old purple sand factory more than ten years ago, and my friend turned around in the local area for two days before he got two back, and the air training is numbered, which is really scarce!
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Go to the shopping mall where you purchased the invoice to return the invoice, and if the invoice is lost, there will be further return measures for a period of time.
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If you buy it in the supermarket, it depends on the regulations of the supermarket, and some of them are refunded within a week.
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Your local Joyoung after-sales outlets will do.
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The landlord can go to the official website of Joyoung on the ** to see, there are counters of Joyoung, all of them are **, and the price is cheap. I myself now use Joyoung's P11S81, the main function is more comprehensive, soybean milk, rice cereal, fruit and vegetable cold drinks can be made, and it is very convenient, the first night to soak the beans (not to soak can also be, but the taste and nutrition are worse, it is recommended to soak the beans) the next day put beans and water, 20 minutes can be done, by the way, now the soymilk machine is a one-button operation, do a good job with a prompt, no need to keep staring. It is also very convenient to clean, just take cold water and rinse it immediately after doing it, as long as you pay attention not to let the head of the machine get water.
All but the head are cut off.