My courier is lost, and if I have two or three thousand yuan in Shentong, I will only lose 500 yuan,

Take 500 first. It would be bad if they changed their minds and didn't lose a penny. Then proceed with the claim.

Generally speaking, you can pay up to 1000. Because of the loss of the express delivery, as far as I know, the head office fined them a maximum of 1,000 yuan. More than a thousand they were rather fined by the head office.

After being fined, they don't have to pay because they don't care, and now they lose money because they are afraid that you will complain about the head office and cause a fine.

Of course, I'm not sure how much the head office will fine now.

If you really can't do it, you will only accept 500 and admit that you are unlucky. After collecting the money, you threaten them to complain to the postal department and the head office, if they are not afraid, there is no way. In addition, lawsuits can also be filed. You can pay 50 yuan**.

If you complain before you collect the money, they may not give it because it will be handled by the head office, which is even worse, the head office will fine the money and the money will go to the head office, but it will not give it to you. Then the head office will shirk and will compensate three times the insured value of the express or postage.

Your courier was lost in Shentong, but only lost 500 yuan to you, and you think this is unfair, then you can go to 12315** to complain, or go to the official postal company to complain to him.

1 Find Shentong customer service.

2 Complain to the Postal Administration (the courier is under its control).

3 local ****.

4 Legal Routes.

I lost my delivery. In Best Express, only 500 is compensated, and the value is 3127

Call their customer service headquarters** to ask, or have a complaint to see.

Time of fund compensation: Generally, after submitting the ID card information of the sender, the employees of the express company will go through the application process, and the employees will generally pay the loss to the customer in advance, so as to reduce unnecessary trouble.

If the express delivery has not been delivered to the customer within the specified time, and the value of the goods is less than 1,000 yuan, the express company will compensate according to the price. For example, if the courier company with a value of less than 1,000 is compensated for the full price, according to the customer's intentions, the courier company will buy a copy of the same product and send it again for free.

Within 1,000 yuan, the courier company will take the initiative to contact the sender to provide the sender's ID card information, and then apply for compensation to the original price of the customer's item, and then re-send the customer a courier of the same weight for free.

Free door-to-door courier: It is recommended to pick up the goods when re-issuing the express delivery, because after the express is sent out, their internal problems lead to the loss of the express, there are too many points of express delivery, and they are not sure which receiving point to receive the goods, it is best to dissipate the person in charge of this matter to contact you and pick up the goods, so that it is not easy to have trouble.

The requirements of each courier company are not the same, and the current process of Shentong is like this. If it is a valuable item, it must be insured, and the insured price is generally not insured for loss, and it is not necessary to lose it if it is lost, and it does not matter if it is broken, so the employees of the express company pay great attention to the packaging of the object.

Legal basis: Civil Code of the People's Republic of China

Article 810: Carriers engaged in public transport shall not refuse the usual and reasonable transportation requests of passengers and shippers.

Article 811: The carrier shall safely transport passengers and cargo to the agreed place within the agreed period or a reasonable period of time.

The compensation method for the loss of the express mail by the express is as follows:

1. Uninsured.

If you don't insure the price, you will only lose 5 times the freight.

2. Insured price. Insurance for valuables: Items with a general value of more than 2,000 yuan, such as mobile phones, watches, computers, cameras, jewelry, high-end clothing, artworks, etc., are recommended to purchase insurance.

And fill in the name of the insured goods in the column correctly fill in the name of the item, the insured amount and value, so as to avoid disputes when making claims. At the same time, the ** value must also be filled in truthfully. Some express transportation insurance has a deductible, such as the declared insurance amount is 5,000 yuan, but the actual compensation may only be 4,700 yuan, of which 300 yuan is a deductible.

Therefore, it is necessary to consult Shentong Express Company clearly, and ask it to provide a written explanation if necessary. The insurance rate is generally between 1% and 3%, if the insurance rate is too high, it is recommended to compare it with other courier companies** and the insurance premium before weighing.

3. Convention. According to Article 20 of the Measures for the Administration of the Express Market, in the process of express delivery services, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise operating the express delivery business shall compensate according to the agreement with the user in accordance with the law. If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured express mail (mail).

Hello, if Shentong Express is lost, the customer or sender will compensate, and Shentong will compensate the individual according to the actual loss and value of the item according to the customer or sender, up to 10,000 yuan. Lost customers can take the initiative to provide the corresponding compensation certificate, and Shentong Zhengpai Express will compensate according to the actual situation.

Summary. Compensation standard for express loss: The "Measures for the Administration of Express Market" stipulates:

The loss of the express delivery shall be compensated according to the prior agreement of both parties. If there is no agreement, there are two ways to compensate: the sender has insured the price of the express (bought insurance), and the compensation is based on the insured amount; If there is no insured price, compensation shall be made in accordance with the relevant provisions of the Postal Law and the Contract Law.

The Postal Law stipulates that if the uninsured mail is lost, damaged or the contents are short, the compensation shall be made according to the actual loss, but the maximum compensation shall not exceed 3 times of the fee charged. The Contract Law provides:

If the goods are damaged during transportation, the express company shall compensate the consumer according to the agreement, and if there is no agreement, the market price compensation shall be given, that is, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered. In the event of the loss of the courier, if the party can prove the value of the items you sent, the courier company shall compensate according to the actual ** of the items you sent. It is recommended to negotiate with the courier company first, and if the negotiation is unsuccessful, it is recommended to keep the relevant documents to complain to the consumer protection association where you belong or entrust a lawyer to file a lawsuit with the court to better protect your rights and interests.

Hello dear, it is a pleasure to serve you <>

How to compensate for the loss of Shentong Express? Answer: The compensation methods are:

1. For the express delivery of the insured book, the compensation shall be made according to the insured amount; 2. For the insured mail express, it will be accompanied by the actual loss of the trouser stool suffered by the party, but the maximum compensation amount cannot exceed three times the tariff charged by Xiaohong.

Compensation standard for express loss: The "Measures for the Administration of Express Market" stipulates that the loss of express delivery shall be compensated according to the prior agreement between the two parties.

If there is no agreement, there are two ways to compensate: the sender has insured the price of the express (bought insurance), and the compensation is only the amount according to the insured price; If there is no insured price, compensation will be made in accordance with the relevant provisions of the "Postal Law" and the "Contract Law". The Postal Law provides:

For the loss or damage of uninsured mail or the lack of contents, compensation shall be made according to the actual loss, but the maximum compensation shall not exceed 3 times of the fee charged. The Contract Law stipulates that if the goods are damaged during transportation, the express company shall compensate the consumer according to the agreement, and if there is no agreement, the market price compensation shall be given, that is, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered.

In the event of the loss of the courier, if the party can prove the value of the items you sent, the courier company shall compensate according to the actual ** of the items you sent. It is recommended to negotiate with the courier company first, and in the case of unsuccessful negotiation, it is recommended to keep the relevant documents to complain to the consumer protection association where you are located or entrust a lawyer to sue the court to better protect your rights and interests.