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The quality of any organization is not only reflected in the product, but also in the work. Quality is not only the responsibility of front-line personnel, it is also the responsibility of managers at all levels. In order to do a good job in quality work, all personnel need to have sufficient quality awareness and related knowledge.
Through explanations, case discussions, classroom exercises, etc., the Total Quality Management (TQM) course helps participants to improve their quality awareness and concepts, understand the significance of quality planning, understand the typical methods of quality improvement, and master relevant quality improvement tools. The ** of the open class is 2800 yuan, and it also supports internal training courses in the enterprise.
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At this stage, the purpose of enterprises doing quality management system certification is very clear. The first is to solve the bidding problem of the enterprise, and the second is that the customer's customer needs the enterprise to provide this type of certificate. However, there are still some companies that really want to improve their brand value and market competitiveness.
The current average market price of 9001 is 9000 yuan, which will be adjusted according to the location, industry and scale of the enterprise.
The training course is charged independently, generally a course is 3000-5000 yuan, and the heads of various departments of the enterprise generally participate. Whether the course is useful or not depends on the opinion. Just like the rules and regulations of the school, the system exists, but whether it can be complied with depends on how the constraints of the individual enterprise and the requirements of the enterprise management are implemented.
I have been engaged in ISO system certification consulting work for many years, purely hand-made, I hope it will be helpful to you
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This is too big a problem, so it is recommended to find some professional books to read.
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How to implement TQM (Total Quality Management)? It is summarized as follows:
It all starts with an organization's decision to implement Total Quality Management.
Extensive support and motivation from top management.
The decision needs to be approved by all stakeholders.
Create baseline data that describes current customer satisfaction and product service quality.
Learn the concepts and core principles of Total Quality Management.
Develop a detailed Total Quality Management implementation plan, including deadlines, timelines, roadmaps for each step of the process, and more.
Thoroughly identify customer needs and expectations with the right priorities.
Choose the right process that is directly related to the customer's needs.
Map and analyze key processes to ensure success.
Properly organize the planning and implementation of TQM activities.
Effective training of employees in total quality management activities.
If necessary, continuously review progress and correct process plans.
Listen to employee feedback on a regular basis to ensure that processes are efficient and effective.
Finally, recognize and reward the team for their outstanding efforts.
TQM (Total Quality Management) offers a lot of benefits to organizations, and here are some of the important ones:
The quality of products and services provided to customers has been greatly improved.
Boost employee morale.
Increase the overall productivity of your organization.
Reduce production costs.
Increase your organization's profits.
More efficient and reliable organizational processes and functions.
Increase employment participation.
Increments in a general work environment.
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