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Hello! You can directly call Ping An Insurance's national unified customer service **95511 for consultation. The normal process is to report and confirm the case in the Ping An 95511 system, and then seek medical treatment.
After the completion of the treatment, the medical invoice (the detailed amount of medication under the invoice must be printed), medical record card (diagnosis), ID card and other materials to the local business store of Ping An Insurance, and after the Ping An claims adjuster reviews and submits, the company will pay the compensation as soon as possible, so that the claim application can be completed.
If the normal medical expenses are reimbursed, non-medical insurance drugs cannot be reported, and less than 100 yuan cannot be reported. If you are hospitalized, it depends on whether you have an insured hospitalization allowance, and if you have one, you can overclaim the allowance.
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First, contact the customer representative who serves you, and hand over all the expenses to the customer representative, and then wait for the customer service representative to submit a copy of the expenses to Ping An for you, and within 3 days of the complete information, the reimbursement will be directly sent to your designated card. If the customer service representative is no longer employed by Ping An, he or she can call the national customer service **95511 to consult the location of the local customer service center, or ask for a salesman to serve you. It is Ping An's duty to do a good job of your claim settlement without leaving home.
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Are you hospitalized or are you going to be hospitalized right now? The medical insurance of commercial insurance is generally reimbursed only for hospitalization, and the process is very simple, you only need to call the account manager who handled the insurance for you to tell him your hospitalization, and he will help you handle it.
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The reimbursement process of Ping An Insurance is as follows:
1. You need to go to China Ping An first.
Submit an application and provide the relevant information to Ping An Insurance Company.
2. After receiving the application of the parties, Ping An Insurance will accept it and review it according to the information provided to determine the insurance liability;
3. If Ping An Insurance passes the review, it will be reimbursed in accordance with the provisions of the contract, and the money will be transferred to the designated account in a timely manner, and if the audit is not approved, Ping An will also fulfill the obligation to inform and issue a notice of refusal to pay the insurance money to the parties within the specified time limit.
The documents required for insurance reimbursement are as follows:
1. Application for insurance payment;
2. Original insurance contract or insurance certificate;
3. The identity information of the applicant, if you entrust others, you also need to provide a power of attorney.
4. Provide and confirm the nature, cause, and degree of loss of the accident or information;
5. The bank and the bank where the payment is made.
6. Other information.
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The insurance application process of Ping An Insurance is as follows:
1. After the accident, report the case to the respective insurance company and the traffic management department in time, and inform the insurance company of the location of the damaged vehicle, so as to investigate and assess the damage of the vehicle;
2. Show the driving license, driver's license, and ID card, and the on-site traffic police fill in the traffic accident confirmation form.
3. Present the driving license, driver's license, ID card and insurance documents, and the claims adjuster completes the on-site investigation and preliminary damage assessment, signs and reviews the claim documents, fills in the notice of motor vehicle insurance claim, and both parties sign for confirmation.
4. After the accident is confirmed, the vehicles of all parties shall immediately go to the on-site damage assessment point of the auto insurance claim service point to determine the loss, and fill in the confirmation form of the vehicle damage project of the motor vehicle insurance accident. If there is no dispute, both parties will sign and confirm, and the claims adjuster will issue a task order to determine the maintenance items and maintenance time.
Ping An Insurance is the first joint-stock insurance company in China, and has developed into an integrated, close and diversified comprehensive financial services group integrating financial and insurance, banking, investment and other financial businesses.
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