What to do when managers encounter interpersonal barriers

Generally speaking, factors such as personal personality, psychological characteristics, way of thinking, knowledge, ability, and experience will form obstacles to interpersonal communication. It mainly includes: first, managers have different attitudes, views and beliefs towards people and things, resulting in obstacles to communication; second, the differences in the personality characteristics of managers cause obstacles to communication; Third, language expression, communication and comprehension create barriers to communication; Fourth, communication skills are defective, resulting in communication barriers; Fifth, other personal factors such as differences in knowledge and experience level lead to communication disorders, and communication barriers caused by poor individual memory.

In addition, interpersonal communication is a matter for both parties, so sincerity and mutual trust on both sides of the communication are crucial. In organizational interactions, when faced with different pieces of the same information, employees trust the one they believe the most. Therefore, if there is suspicion between superiors and subordinates, it will increase resistance and reduce the opportunity for frank conversation, and it will be impossible to have effective interactions.

There is also a direct relationship between interpersonal interactions and the similarity between the two parties in the relationship. The more similar the characteristics of the two parties, including gender, age, intelligence, race, social status, interests, values, abilities, etc., the better the effect.

Here are a few principles that good interpersonal communication should follow:

1.It is a virtue to respect others, to respect all people, regardless of color, sex, creed, job, status, wealth, and origin.

2.Understanding one's own feelings is the basis for understanding one's own feelings; Check the feelings of others and pay attention to the interaction and feedback of information.

3.Learn to listen to the views of others, to understand that difference is not bad, difference is just difference between the two sides; In the same way, it is not consent, and accepting feelings is not acceptance.

4.Express yourself accurately, especially positively, and reduce distortion and forgery.

5.What you think is "right" is not necessarily what the other person thinks is "right", and the method that the other person asks for is the "right" method for him.

6.In communicating with others, we should have feelings and experience the feelings of the other party, but we should not be emotional and irrational.

7.When interacting with others, we should treat others with sincerity and control extreme and narrow feelings such as suspicion and jealousy.

Could you describe it in more detail?

Is it only your subordinates who have interpersonal barriers, or are you yourself? ~

If you are a subordinate, you need to communicate as much as possible

Find out what the other person really thinks

Then it's good to build a management plan

If it's you

It is important to identify who is responsible for the interpersonal barriers

Interpersonal barriers must not be caused by one party

Rather, some contradictions and misunderstandings between two or more parties have not been resolved in time and are slowly and gradually formed

There are always more problems than solutions

Hopefully, the interpersonal barriers you mentioned can be addressed in a timely manner

The best way is to take the initiative to communicate with others, to understand others, and sincerely care about others, which is the best, but the words of the manager may not be very applicable, depending on what type you want to do, close or majestic, the former method is applicable, the latter only needs to do their own work, but you can also combine the two, meticulous in your work, you can care about your subordinates behind your back, help them solve some practical problems, I think it will be much better.

Ways to solve communication barriers in business management as a manager:

The first thing to do is to start with the details, starting with the employees. From a communication point of view, it is trust that holds employees and managers together, so building trust among employees is paramount. Managers should accept the opinions of employees more, and can hand over the less important matters in the enterprise to the employees themselves, ask the opinions of employees, and let them make decisions, so as to strengthen employees' self-confidence and sense of belonging to the company.

Managers should also simplify the channels of information transmission, such as setting up a suggestion mailbox, collecting different opinions from employees every day, and trying to get employees to get a response in the shortest possible time. Managers themselves should also know how to accept employees' opinions with an open mind, and not be biased because of employees' suggestions. Finally, in general, managers need to change the current corporate culture, and change the closed corporate culture to participatory and democratic management, which is the most effective way to do so.

In enterprise management communication, there will be communication barriers in downward communication and upward communication, and there will also be certain communication barriers in horizontal communication. In horizontal communication, there is no subordinate relationship, and both sides of the communication are colleagues at the same level, which is the difference between it and downward communication and upward communication. Horizontal communication is to enhance the cooperation between departments, reduce friction between departments, and ultimately achieve the overall goals of the organization, which plays an important role in the overall interests of the organization.

Horizontal communication has become the most difficult and least effective communication channel in organizational communication. The obstacle is the existence of self-centeredness in various departments, due to the existence of a job performance evaluation system, which leads to short-sighted behavior among employees in the department. Because for each department manager, in order to get the opportunity for promotion and awards, he often unconsciously shows that he protects the interests of the department and emphasizes the performance of the department, rather than looking at the position of the department in the whole company from the three perspectives of the company, the department and other departments, as well as the corresponding interests.

It is precisely because of the different purposes of communication that obstacles arise.

In order to solve the obstacles, managers can try to implement the transposition system in the enterprise, so that managers or employees of several departments that are adjacent or have close contacts with each other can be transferred to work in different departments, reflecting the obstacles and difficulties faced by different departments, so that they can know how to try to stand in the position and perspective of others, put themselves in the shoes of others, and understand the views of others. They can also learn the working methods of different departments, and they can also apply the good ones to their own departments in the future. Through this method, people can jump out of their own circle and enter the state of mind of others, not necessarily agreeing with others, but can understand the way others look at facts and recognize things, so as to find a communication method suitable for business management.

1.Put yourself on an equal footing with the governed.

2.Listen to the opinions, suggestions, and criticisms of the manager.

3.Solve their practical difficulties in work and life.

Communication skills.

1. Confident attitude.

Generally, people who are quite successful in their business do not follow the crowd or are submissive, they have their own ideas and styles, but they rarely yell at others, abuse them, and even argue is extremely rare. They know themselves quite well and affirm themselves, what they have in common is self-confidence, life is very happy, and self-confident people are often the best communicators.

2. Be considerate of the behavior of others.

This includes "empathy" and "self-expression.""Two ways. Consideration means putting yourself in the shoes of others and understanding their feelings and needs. In the process of running a "human" business, when we want to show understanding and concern for others, we can only put ourselves in their shoes.

Because of our understanding and respect, the other party is also relatively considerate of your position and good intentions, so they will respond positively and appropriately.

3. Prompt the other party appropriately.

If the cause of conflict and misunderstanding comes from the other party's forgetfulness, our prompts can make the other party keep their promises; On the other hand, if the other party deliberately breaks his promise, the reminder means that we have not forgotten the matter and hope that the other party will keep the promise.

Fourth, tell the other party directly and effectively.

Sharing his experience of successful negotiations, a well-known negotiator said: "In various international negotiation situations, I often say 'I think'(Expressing his feelings), 'I hope.''(Stating your requirements or expectations) is the beginning, and the results are often extremely satisfying. In fact, this kind of behavior is to tell the other person our requirements and feelings bluntly, and if we can effectively tell you directly who we want to express, it will effectively help us build a good network.

But remember to "don't talk about three."": Don't talk about the time when it's inappropriate; If the atmosphere is inappropriate, don't talk about it; Don't talk about the inappropriate object.

5. Make good use of asking and listening.

The act of asking and listening is used to control oneself and not to violate others in order to maintain power. Especially when the other party is withdrawn, silent or wants to speak, you can use the behavior of asking to elicit the other party's real thoughts, understand the other party's position and the other party's needs, wishes, opinions and feelings, and use active listening to induce the other party to express their opinions, and then have a good impression of themselves. A good communicator who is absolutely good at asking questions and actively listening to others' opinions and feelings.

A person's success depends on 20% of professional knowledge, 40% of interpersonal relationships, and the other 40% needs the help of observation, so in order to enhance our personal competitiveness and success, we must continue to use effective communication methods and skills to effectively communicate with "people" at any time"Contact and communication, only in this way, it is possible to make your career successful.

Calm down first, let yourself relax, remember to smile, let the other party say the problem, what you do well is to listen, after the other party finishes speaking, you analyze the problem and tell him, people are reasonable! If it's unreasonable, you're welcome! You don't usually come across anything like this! Come on!

Personally, I think you should calm down and then communicate, or you can find something about the two of you and talk to him about it.

Just like a teacher teaches a student, teach students according to their aptitude, and beat them with sticks for stubbornness.

Encourage him to let go of his role as a manager and treat each other as friends and chat.

Participate in meaningful activities for employees and communicate with them by drinking some alcohol at the dinner table. In this way, they will have something to say to you, and they will feel that you are more compatible with them.

In fact, it is difficult for managers to communicate with employees, on the one hand, no matter how kind you are, employees will treat you in the same way as the leader, and if you are too kind, sometimes you will lose the majesty of the leader. Therefore, the scale of attitude is quite difficult to grasp. And it has to be for different people, some people may want to use the same way to treat their brothers, some people may want to treat their superiors and subordinates, and some people may want to treat their friends the same way.

It should be said that there are no rules, it depends on you to continue to explore and accumulate experience in your work.

As a leader, we must first contact employees, understand employees, know what employees think about at work, and communicate more with employees.

Should managers keep their distance from their employees? How managers manage the relationship between themselves and their employees.

There are also this kind of people around me, and this kind of person is very good at superficial work, and you can be superficial friends with him, but don't make deep friends, you can scold him countless times in your heart, but don't be superficial.

As long as it doesn't involve your interests, you will also play with him to the end, and if it endangers your interests, then immediately stay out of the matter.

Admit that it was your own dereliction of duty, and if you encounter something particularly difficult (there is something specifically aimed at you), go to your boss who is older than her.

Because they have a good relationship and want to integrate into them, they have to take the initiative, they can't wait for them to come to you with you, because they are not alone, so take the initiative with them, they don't call you when they eat, you take the initiative to say that you want to be with them, after all, everyone has a care together, if you ignore them, you are the one who is left out. Everyone takes the initiative to make new friends. Their relationship is good, you can try to joke with them, what activities can be asked to go with them, just euphemistically, what is free or not, you can invite them to eat some snacks and so on, after a long time, it is good to integrate into them, otherwise you will feel lonely at work.

I hope you are brave, it is indeed not a big deal, just do your best.

Of course, I'm learning to get acquainted with them.,After all, work together.。。。 You can find a topic to talk to him on your own, or when they chat, you also wipe a sentence, go out to dinner and ask them what they need to bring, or give them a stay when you have to buy something, it's good to be enthusiastic for a long time, and often praise others is also a compliment to yourself, don't let them ignore you, you just ignore them, then you will be more depressed, I wish you happiness.

Be generous, open, don't focus on bulls, after a long time, they will know how you behave, and the relationship will be good, don't do something too much in order to build a good relationship.