There is no SMS prompt for traffic overage, and there is no SMS prompt for telecom to overuse traffi

Hello! For mobile phone Internet access, when the ** traffic is used up, the billing system will send SMS reminders, and the data of SMS reminders are for reference only, the specific usage is subject to the phone bill, and there are two main situations about the problem of delaying receiving SMS messages and not being able to receive SMS reminders:

1. Due to the delay in the settlement of traffic bills, it takes a certain amount of processing to trigger the SMS reminder after the bills are put into the warehouse, and a large amount of traffic is used in a short period of time (such as: software, ******, **** chat, etc.), and this problem will be caused if it is not triggered in time after the traffic is used. It is recommended that you use third-party traffic monitoring software or through the mobile hall and network hall to understand the traffic usage in real time every day.

2. If your mobile phone has third-party mobile assistant software installed, such software may include the 10010 SMS port in the blocking list, and it is also possible that the user terminal cannot receive consumption reminder SMS, it is recommended that you check whether there is a third-party mobile phone assistant software set up to intercept.

If the mobile traffic is exceeded, there will be a corresponding SMS prompt, and Mobile 10086 will send a SMS to the user's mobile phone to remind you! SMS prompts will be sent before and after the traffic is exceeded.

Traffic Reminder Service Introduction: According to the customer's mobile data traffic usage, reminder SMS messages of different frequencies will be sent to inform the customer of the current traffic usage; Customers can also proactively set the personalized alert types and reminder thresholds they need according to their own needs to better grasp their traffic usage.

Bring your ID card to the business hall to handle relevant business.

Through the online business hall to handle the withdrawal of the traffic package.

Open the browser, enter ** to log in, and move the mouse to the "Business Handling" on the page to handle it.

Provincial policies are slightly different, please consult the local 10086 for details

This delay time is usually between a few minutes and a few hours, depending on the operator's system and processing flow.

If the user's SMS alerts are turned off, they won't receive SMS alerts when they overspend.

3.If the user is in an area with a poor signal: If the user is in an area with a poor signal, the SMS may not be delivered in time or may be ignored by the carrier.

For example, in underground parking lots, elevators and other places, the signal may be weak, which may cause SMS reminders to fail to reach the user's mobile phone in time.

4.Users are not subscribed to the traffic alert service: Some carriers will provide traffic alert services, but this service requires users to actively subscribe. If the user is not subscribed to this service, they will not receive SMS alerts when the data is overrun.

3.Provide real-time traffic monitoring services: Carriers can provide real-time traffic monitoring services to allow users to understand their traffic usage at any time and adjust their usage habits in a timely manner.

4.Provide customized services: Carriers can provide customized traffic alert services according to the needs of different users, allowing users to choose to subscribe or disable the alert service according to their needs.

5.Strengthen technology investment and upgrades: Carriers can strengthen technology response and upgrade to improve network coverage and quality, reduce the delay and loss rate of SMS transmission, and improve the accuracy of traffic overrun reminders.

In short, operators need to improve users' traffic experience and satisfaction from multiple aspects such as technology, management, and services, and provide users with more convenient, accurate, and personalized services.

Usually, there will be a text message reminder when the traffic is used up, and the delay in holding the burn does not rule out the continuous use of the traffic data, at this time, you can not monitor the traffic you use in real time, and you need to disconnect the network and send the data back to the system to call it to be counted. SMS reminder is for auxiliary purposes, it is recommended that you send the cxll to 10010 to query the traffic usage.

According to China Unicom's consumer reminder SMS trigger requirements, it should be reminded once when the remaining 10% of the traffic in the set is left, and then once when the traffic is used up, and then again after the traffic is exceeded. After that, follow the normal ** reminder on a weekly or daily basis.

**There will be SMS reminders when the traffic is used up, and the delay does not rule out the continuous use of traffic data, at this time, it is not possible to monitor the traffic you use in real time, and the data needs to be returned to the system after disconnecting the network to be counted. Generally, after applying for a traffic package, the generated expenses cannot be deducted.

Problem description: The main reason for this problem is the problem of the mobile phone and the carrier.

Solution: Dial 10000 on your mobile phone, start manually, and ask whether the message is not sent or the mobile phone card cannot receive the message, if it is to send a message, 10000 can help you solve it.

If the mobile phone card can't receive the information, you have to bring your ID card to the telecom business hall, and let the staff handle it for you at the counter.

If the above two are correct, there is a problem with the phone, which requires you to buy a mobile phone to help you maintain it.

It is recommended to look at the "Telecommunications Regulations of the People's Republic of China". Article 34 stipulates that the operator shall notify the consumer as quickly and reasonably as possible of the huge expenses incurred by the consumer in the month and deal with them.

After the traffic usage is exceeded, the phone bill will be deducted, so you need to recharge the phone bill to ensure the normal use of **.

Enter the recharge number in the recharge center and select the recharge amount.

Select the payment method to pay, and the use of the ** card can be resumed after the payment is successful.

If you do have an SMS reminder service but there is no reminder, you can call 10010 to return it. The customer service will ask you for the password of the online business hall service, and if the inquiry does not send an SMS reminder, then it should report to you for a refund.

Just find customer service, you can get it back.

What rights do you have to maintain, think you're unlucky! With 360 traffic monitoring, I used it carefully.

1. The time when your mobile phone is turned off or absent from the service area has exceeded the time limit for sending SMS messages (i.e., 24 hours);

2. The empty macro trace room of the SMS storage is full;

3. Due to the influence of the network and peak hours, there may be a certain delay in the delivery of SMS, or information loss.

If you have any questions, click here.

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First determine if it is your own reason, and then call 10086, and then complain and defend your rights.

Call customer service, you can generally refund.

Generally, mobile phones should be notified by text message in advance.