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Oh, and you're seeing this issue too. Do you have any thoughts on this situation and suggestions for improvement?
I think it's a 4-way issue.
1, although the national authorities clearly pointed out the importance of the introduction of ISO but the publicity is not in place, as ISO industry practitioners, we can understand and clarify the real role of ISO on enterprises, but most enterprises do not understand that for them ISO is just a certificate, is a certificate that can improve management, to cope with customers, as for how to improve the management of enterprises that have produced qualified products to open up the market.
2. The misunderstanding of certification, enterprises take certification too much as a matter and forget the purpose of certification.
3. Introduce misunderstandings, and some consulting companies are not responsible for their behavior.
4. Flood certificates. Dogmatic requirements,
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The problem of Chinese perceptions.
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Since the quality system certification is ineffective, why do so many companies spend money on it?
Most companies just need a certification.
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Hello, 3 frequently asked questions about ISO9001 are listed:
1. The purpose of some enterprises to obtain the certificate is only to obtain the certificate of small and medium-sized enterprises in an auxiliary and weak position in the industrial chain, and some enterprises are passively certified because of the requirements of customers.
At the same time, since 2018, the state and all levels have successively introduced a series of activities and preferential policies to promote the quality of small and medium-sized enterprises, some enterprises implement the management system simply for the purpose of obtaining certificates, the demand for certification determines the attitude of certification, enterprises blindly pursue simple, convenient and fast certification, do not pay attention to the continuous maintenance and improvement of the system, do not feel the quality management system on its management help, management improvement is not obvious.
2. The system is not integrated into the actual operation, and some enterprises lack long-term planning for the purpose of simply collecting evidence, and the introduction of quality management system standards does not consider the actual application effect of the system in the enterprise.
The establishment of the system relies too much on consultants, and does not sort out and optimize the management process and improve the system according to the actual situation of the enterprise, and the system documents lack the personality of the enterprise, the suitability and effectiveness are not enough, and the guidance of the system is not strong. The supervisors who promote certification do not have a good understanding of the standards and do not have enough time and energy to carry out the day-to-day promotion. Grassroots personnel are not clear, unfamiliar with and do not understand the standards; The phenomenon of two skins is severe.
3. Yugao managers do not pay attention to and do not perform their duties in placeSome senior managers only pay attention to marketing performance, ignore the cultivation of internal forces, and lack the understanding of the importance of establishing a quality management system. Some senior managers believe that the certification certificate is a bonus point for bidding and showing customers, and they have coped with the certification work and have insufficient investment in the resources for the implementation of the quality management system.
The lack of full participation in the operation of the quality management system in quality management work is not a matter of one person or a few people, and it is necessary to consider comprehensive, multi-level and whole-process training, so that all employees realize the importance of implementing the system.
However, due to the lack of attention to the system and the incomplete quality training mechanism of some small and medium-sized enterprises, the employees, especially the front-line employees, have little understanding of the standards, and it is difficult to ensure the effective operation of the system at the grassroots level.
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The benefits of ISO9001 are great, let's give the following examples:
1. Help large and medium-sized enterprises compete fairly.
Some small and medium-sized enterprises are not good at promoting themselves in the international market, and when faced with difficult competition, standard certificates can speak for them and bring credibility to the enterprise.
2. Help enterprises open up export markets.
The benefits of doing standardization work are greater than many people who start small businesses originally think. Standards are both important and interesting. Participation in the work of the standardization working group is very necessary, through the construction of the standard system can be planned for future design and production, and globalization means that international standards are the key to any company's success in opening up export markets.
3. Make the common "language" applied to the industrial field.
As a vendor of a particular system, using the same set of standards as the user, a "standard" method can be applied to engineering design and documentation. Standards provide a common "language" for the industry by defining quality standards for products and construction work and meeting their requirements. Even the customer's customer, all the players in the chain, can clearly indicate the product requirements – an ordinary construction project needs to meet low standards of health, safety and performance.
4. Help enterprises improve business efficiency.
If I don't participate in standardization, or if someone else defines rules that don't align with my needs, interests, and experience, but I have to follow the standards they set, how much will it cost me? Therefore, it is more efficient to add from the beginning.
5. Add credibility and confidence to small and medium-sized businesses.
In addition to achieving a higher level of customer confidence and better customer retention, the selection process has also been improved. For example, some enterprises require that only the business process of the first business is consistent with the requirements of ISO9001, they will choose to cooperate with it, and the enterprise will set it as a threshold to ensure that they receive consistently good service.
6. Help enterprises to obtain new business opportunities and sales.
The implementation of the quality management system has led to technology transfer, helping enterprises to open up new business opportunities and increase product sales. The introduction of standards by companies can improve the quality of products and help enterprises expand local and export markets.
7. Bring competitive advantages to enterprises.
Publicity through the implementation of standards will attract more business from large companies, and many companies hope that their partners can meet the requirements of the standard. When it comes to choosing partners, companies that adhere to recognized criteria are more likely to be selected.
8. Help enterprises grow.
After investigation, the companies that have implemented the standards have always complied with international standards in the development process of the past few years, and the product quality and customer satisfaction are higher than those of other companies.
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Bidding and bidding should be used. Enhance the brand image of the enterprise and enhance the trust of customers. Improve the self-level of enterprise managers.
Improve employees' awareness of quality, environment and occupational safety, and establish organizational culture. Reduce defect rate and reliability. Ensure the green channel for products to enter the international market.
Reduce production costs and increase profits. Improve customer satisfaction and credibility and a series of benefits, mainly depending on the starting point of the enterprise to do this ISO9001 certification, if it is a simple certificate, can only play a superficial job, such as bidding and bidding, enhance the brand image of the enterprise, enhance customer trust is OK. If you do a training, you can do your internal management, and it can also reduce your production costs and increase profits.
Is your company going to handle ISO9001 certification, it is good for enterprises to do this, after all, all walks of life are now very competitive, I wish you success in your business!
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There are no rules.
ISO9001 is the rules of the enterprise in the standardized management and production, with the rules, the employees of the enterprise must follow the rules, so as to ensure the quality of the product for a long time, the reputation of the enterprise. You can find me id=qq number for certification.
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The benefits of implementing ISO9001.
a) Show respect for consumers and social responsibility, improve the credibility of corporate services, and establish a good corporate image;
b) Participate in the market bidding and bidding competition in the same industry to show outstanding advantages;
c) Expand the sales channels and sales volume of products and services to obtain greater profits.
Within the company, a) establish a systematic and rigorous management model, optimize the organizational structure, improve quality management, and establish a mechanism to reduce, eliminate, especially prevent product and service quality defects;
b) Establish quantifiable quality objectives from the company to various departments to ensure the stability of service quality and the improvement of work efficiency;
c) Keep all the work of the enterprise under control, optimize and consolidate the business process;
(d) Establish efficient resource management mechanisms;
The management and maintenance of all kinds of production equipment, archives and materials have been standardized;
e) Establish an efficient human resource management mechanism, and standardize the system of hiring, training, and performance appraisal of all types of personnel.
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The ISO9001 standard is a voluntary standard, and only those enterprises that need to improve the management level of the enterprise and the quality assurance of the enterprise will think of applying for ISO9001 certification. Enterprises with the following circumstances should consider applying for certification: 1. When the company's products do not have national standards or industry standards applicable to quality certification; 2. The company's products are varied, small-batch, expensive and destructively inspected; 3. When the buyer only asks for the quality system certification certificate before Hu Sheng, the enterprise should give priority to applying for the quality system certification.
mso-font-kerning:0'> perfect after-sales service.
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1.Select a company.
A certification company is a third-party organization that can go to and effectively audit your company's quality management system, and if it meets the standards, they will issue a certificate. Choosing a certified company can be a complicated process due to a variety of market reasons. Factors to consider include:
Factory experience, geographical reach, ** and service level. The key is to find the certification body that best suits your needs.
2.Write a manual.
A quality manual is a high-level document that lays out your key points about quality management. What, why and how to implement a quality management system in business.
3.Establish the file.
Establish procedural documentation to support the quality manual. Be clear and concise, listing the main points to complete a job, who did it, what it did, how to do it, when to do it, and where to do it.
4.Implementation system.
The key to implementation is communication and training. During the implementation phase, all those who carry out the procedure must collect records to prove that the regulations have been done and that they have been done in accordance with the regulations.
5.Pre-audit services.
The pre-audit service is usually carried out 6 weeks after the system is destroyed. The aim is to find out which areas have failed to meet the standards. This will allow you to consider the direction of improvement before the initial review.
6.Get certified.
You arrange a preliminary review with your certification body. At this stage, the certification body will review your quality management system and recommend whether or not to issue a certificate.
7.Follow-up audits.
Once you've been certified and you've got your certificate, you can advertise (but adhere to the usage guidelines) that your business has been successfully certified. In order to qualify for FiCentDig, you need to continue to implement all quality systems. The certification body shall regularly inspect (supervise and audit) the implementation of the standard.
The certification is valid for 3 years, and after three years, it needs to be evaluated (re-evaluated), and the certification certificate will be replaced after the re-evaluation.
Vance Management Consulting will answer for you;
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The ISO9001 standard is a voluntary standard, and only those enterprises that need to improve the management level of enterprises and improve product quality assurance will think of applying for ISO9001 certification. Enterprises with the following circumstances should consider applying for certification: 1. When the company's products do not have national standards or industry standards applicable to quality certification; 2. The company's products are varied, small-batch, expensive and destructively inspected; 3. When the buyer only asks for the quality system certification, the enterprise should give priority to applying for the quality system certification.
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1.Write out the boss's quality policy and goals, enlarge them, and hang them in a conspicuous place in the enterprise, where everyone can see them.
2.The supervisors of each department conduct SOP training and examinations for their subordinates, so that they are proficient in operating methods, 3The records of front-line operation employees are required to be truthfully inscribed, and the supervisor confirms and signs in a timely manner and archives 4An internal audit is conducted once a year, and if it is found that it does not conform, it will be improved.
5.Once a year, the quality objectives of the enterprise are reviewed and reviewed, and if they are not reached, they will be reviewed and improvedPlease issue the certificate structure to the external audit once a year, and there are non-conforming improvements.
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According to the requirements of ISO9001:2008 standard, according to the actual work of their own enterprises, form documents and quality manuals, and work according to the requirements of the documents.
The specific implementation depends on whether the program documents and quality manuals prepared by your company are suitable for your company. A good document is a standardized guide to the work process, and a file that is not applicable can only add useless and more complex procedures to the work.
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Do what you write, write what you do, it's fine, and press the PDCA to form a closed loop when something goes wrong.
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It is to write the process into a document and execute it according to the document.
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Prepare it yourself.
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