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Anonymous users2024-02-11Hello, the shopping guide is generally a sales staff working in shopping malls, supermarkets and other retail places, and the main responsibilities are to assist customers to find the goods they need and sell them, provide product information, **, ** information and other services, help customers make purchase decisions, and deal with customer feedback and complaints. The specific work content includes:1
Communicate with customers, understand customer needs, and introduce various product features and advantages. 2.Guide customers to try, compare, and choose, and provide relevant supplemental information to assist in completing the purchase.
3.Maintain the order of the sales area, shelf display, product quality, etc., and keep the business environment clean and orderly. 4.
Follow up customer feedback and after-sales problems, and coordinate and solve relevant questions and omissions. 5.Analyze and study market demand, competitor information, etc., and develop a reasonable strategy for sales.
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Anonymous users2024-02-10In supermarkets, clothing stores, jewelry stores or other stores, there are usually shopping guides to greet customers, so what is the profession of shopping guides? Let's find out.
A shopping guide is a service person who guides customers to facilitate the purchase process. In a sense, they are salesmen in a special environment, and they are terminal business personnel who are directly facing customers. After the customer buys the goods, he is also responsible for the follow-up service and assists the technician to complete the follow-up problem of the consumer.
In the work, the shopping guide leaves a good impression on customers through on-site proper manners and high-quality service, so as to establish a good brand image and corporate image, so that customers can buy on the spot or form a purchase impulse in the future.
The emergence of shopping guides is an inevitable product of the "buyer's market" and "channel economy". In fact, the "channel economy" is also connected with the "buyer's market".
Due to the formation of the buyer's market, the position of channel terminal dealers is increasing.
Prominent, so the terminal business not only put forward requirements in terms of resources, such as **, booths, and POP, but also emphasized in terminal construction and shipping capacity.
On the other hand, the dispatch of shopping guides often becomes an effective weight for the factory to force the terminal to pay, settle accounts and provide better locations.
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Anonymous users2024-02-09Summary. Shopping guide: It is usually a long-term behavior, in a sense, they are salesmen in a special environment, and they are terminal salesmen who are directly facing customers.
Pick-up clerks: It is usually a long-term behavior, in a sense, they are salesmen in a certain chief executive's laughing environment, and they are terminal salesmen who are directly facing customers.
They have a certain period of stability (such as one or two years), and in their specific work, they leave a good impression on customers through on-site and high-quality cracking services, so as to establish a good brand image and corporate image, so that customers can buy on the spot or form a purchase impulse in the future; At the same time, the shopping guide is usually responsible for the terminal construction and maintenance of the store, and appropriately coordinates the customer relationship.
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Anonymous users2024-02-08A shopping guide is a salesman in a special environment, and a terminal salesman who is directly facing customers.
Literally, a shopping guide is the process of guiding customers to make a purchase. Consumers often have some doubts when they enter the store, and shopping guide is to relieve all kinds of doubts about consumers' psychology and help consumers realize their purchases. The shopping guide will also carefully observe the customer's behavior, analyze and judge the customer's general personality according to the customer's behavioral characteristics, so as to provide service in a competitive manner.
After the purchase, it is also responsible for tracking the service, mainly based on **. The shopping guide assists the technical staff to complete the final construction of the consumer, which will ensure that the contents of the card are gradually realized, so as to form a good word-of-mouth effect in the minds of consumers.
Basic qualities
The shopping guide informed that the requirements and basic qualities of the shopping guide must be paid before the goods can be picked up
High school or technical secondary school degree or above, dignified and generous image (store sales experience in related industries or hotel and other service industry work experience is preferred).
Clear thinking, quick responses, and articulate language.
Mentality: enthusiasm, self-confidence, patience, perseverance.
Love your job, have the spirit of ownership and team spirit.
Of course, you need a shopping guide, and I have 3 shopping guides in my store. Just like our clothing industry, we often say, three points of goods, seven points of sale, more often rely on employees to sell, how the sales ability of employees may largely determine how the performance is, a store may be because the boss herself is strong enough to calm the field, but if you want to open a branch and want to do a chain? Can you make sure that each of your branches has a stable staffing and is doing business?
First of all, this kind of psychology is normal and not strange at all. For girls who are not domineering enough and are not good at refusing, you can do this: first of all, remember that there is nothing that the shopping guide cannot refuse, whether she is high-quality or low-quality, the purpose is to make you spend more money.
If the attitude is not very bad, it is better not to complain. I'm a shopping guide, I know. When you are not busy, you can serve customers one-on-one, but there are many people, you are really busy, after all, there is the hard truth that comes first and then comes, and the customers are not satisfied, so they urge me to take it quickly, just imagine, I will help you take it first, and who will serve the customers who come first? >>>More
First of all, it is necessary to have self-confidence, a confident person can do every job well, and secondly, it is necessary to have good observation and decision-making, expression potential, social potential, self-control, adaptability potential, learning potential, etc. >>>More
Let's support the domestic one.。。 Konka has been doing TV for so many years. The panel effect of the hard screen is also good. Hisense Skyworth's is not bad. You can choose from them!