Lenovo S6000 is not man made damage, what are the warranty conditions?

Sorry for the inconvenience! If your mobile phone keeps restarting and cannot enter the system, it is recommended to contact the after-sales maintenance site as soon as possible for testing and repair.

Lenovo S6000 warranty: one year warranty for the main unit and two years for major components (including the motherboard). The warranty period is calculated based on the date of purchase, so it is recommended to bring the invoice and warranty card to the after-sales service.

Officially authorized repair site inquiry.

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the local stations will be slightly adjusted according to their own operations.

Dear Lenovo users, hello!

Dear Lenovo users, hello!

For specific warranty measures and warranty coverage, it is recommended that you call our customer service for consultation, and our customer service will help you find relevant information and solutions. Inquire.

We apologize for any inconvenience this may cause. This is currently the case with your phone, as we cannot directly see and touch your phone, so we cannot tell if it is man-made damage. In this case, I think you also cherish your mobile phone and will not damage your mobile phone for no reason.

There are many reasons for the occurrence of your mobile phone, such as the surrounding environment where you are, whether you are in a humid environment, or an environment with high temperature, high pressure, high magnetic field, etc., which may cause half of your mobile phone display to appear black and half colorful.

At the same time, for the service capacity of Lenovo's after-sales service station, its sites are officially authorized by Lenovo, and its maintenance staff are certified after Lenovo's special training, and they will carry out maintenance services in strict accordance with the country's three guarantees regulations. Secondly, for the charging of maintenance sites, sites in different places will be priced reasonably according to their local price levels, and in terms of **, there are usually two parts: spare parts maintenance costs and manual costs.

1. Which site are you sending for repair? Is it a Lenovo authorized repair site?

2. In terms of maintenance, does the maintenance station explain and explain the difference of 130 yuan? For example, what about manual costs or other reasonable expenses? And does the site have a specific breakdown of the repair cost for you?

3. During the validity period of the three guarantees, if it meets the provisions of the national three guarantees and has non-man-made damage performance failures, we will carry out the corresponding warranty. In response to the fact that the site was identified as man-made damage, how does the site explain to you that your mobile phone is damaged by man-made damage? If the site cannot provide a reasonable explanation, you can let us know in the form of a reply, and we will provide you with targeted advice.

In addition, as for how to identify whether it is non-man-made damage, there are many aspects to non-man-made damage. For a specific judgment, I hope you can refer to the test report of the testing station.

My Y400 has been bought for more than a year, and there is a break in the hinge of the flap, and when I get it to the after-sales service, the first reaction of the after-sales service is to shirk the responsibility, saying that it is caused by external forces, and why is it not bad for yours if other people's are not bad? It is inferred from this that it is not a quality issue. I'm so drunk.

Make a stomach, now say to help me apply for special repairs, I don't know if I can repair it, but I can repair it, and I won't buy Lenovo's in the future, and the after-sales service is too infuriating.

Dear Lenovo users, hello!

The results of the official website of the warranty shall prevail

IDEA Forum:

Think Forum:

Lenovo Community.

Dear Lenovo users, within the scope of the warranty, the failure of the computer hardware equipment itself can provide you with free maintenance, you can rest assured that the computer will be sent to the local Lenovo service station, and the engineer will deal with it for you.

Lenovo service station information inquiry.

Think service station information inquiry.

OK. bai

In Chinese mainland, hair du

Tickets are a must, must.

Absolutely. Call the hard drive customer service first, report the serial number, and then carry out warranty or replacement.

During the warranty period, hurry up and immediately find them for after-sales maintenance, and you can't give money.

If you ask for money, complain to them, but try not to go so far.

May it help you.

According to the provisions of the three-guarantee policy, if it is not man-made, the whole mobile phone will be repaired for one year (including the motherboard, etc.). If a part of your phone is damaged, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.

In this case, it is recommended to conduct on-site testing of the physical hardware of the mobile phone in order to make a specific judgment.

In order to understand and solve the problems of the mobile phone in a more targeted manner, it is recommended to send the mobile phone to the nearest service center for testing, and the service center will determine the specific problems, accessories, and whether the mobile phone is within the scope of repair and maintenance according to the test results**.

The damage he refers to generally refers to the condition of breakage or deformation due to external forces.

It is an internal fault, such as the display itself has a dead pixel, the host power supply is damaged, the motherboard capacitor bulge or the chip and line fault, the memory failure, the hard disk failure, the graphics card failure, all these parts can not be man-made or external force caused by the scars, of course, water ingress is not good, even if it is dry, you can generally see the traces.

It is thought that water ingress and breakage, etc.

If you don't have man-made damage, you can find a merchant, and they will generally give you a solution.