Foreign trade encounters the problems that customers are worried about, what to say to reassure her

When foreign trade customers are worried about a problem, here are some words that can reassure them::

1. "I understand your concerns and can provide a comprehensive solution. Our team goes to great lengths to ensure your satisfaction and help you succeed. "

2. "We understand your business needs and goals, and we have taken the necessary steps to ensure that our products and services meet your requirements. We are committed to building a long-term relationship with you and want to maintain close contact with you. "

3. "We are a trustworthy businessman who always adheres to the principle of honesty and trustworthiness. We will provide excellent service and support to ensure that you are satisfied with our business. If you have any questions or concerns, please do not hesitate to contact us. "

4. "We have built long-term relationships with many of our clients and know that the success of our clients is our greatest success. Therefore, we will do our best to provide you with the best products and services to meet your needs and exceed your expectations. "

5. "The quality of our products is your guarantee that you have no worries. We have a strict quality control system to ensure that every product meets your requirements.

In addition, we offer flexible payment options and fast delivery times to ensure you stay competitive in the market. "

6. "We attach great importance to your opinions and suggestions, and sincerely hope to be able to provide you with better products and services. If you have any grievances or areas that need improvement, please feel free to contact us.

We will reply to your email and** in a timely manner to ensure that your issue is resolved. "

7. "We have a team of professionals and regularly attend relevant training courses in order to provide you with the most up-to-date and professional support. If you have any technical questions or need any assistance, please feel free to contact us.

Our technical support team will reply to your email or ** as soon as possible. "

In conclusion, building a good relationship with customers and reassuring them requires sincerity, passion, and expertise to address their problems and concerns and provide comprehensive solutions.

Customers are worried that most of them are trading for the first time. Trust, for quality, service, integrity, etc. In fact, most of the foreign trade is a letter exchange, and customers will have a stage of distrust for every businessman.

You can invite customers to inspect the factory, some customers may not run for a small order, but if you invite, customers will rest assured. Then talk about some company qualifications, **, certifications, foreign exhibitions and the like.

Good luck.

What does it look like? Quality delivery time payment method.

1. How to deal with customers who love to "sarcastic" people.

Psychological characteristics of customers who love to "sarcastic" people:

1. They want to vent their inner dissatisfaction.

2. The mentality of not giving up.

3. Protect your mentality.

Strategies for dealing with customers who love to be sarcastic: characterized by a particularly strong sense of inferiority, you can start by understanding their feelings and experiencing their unspeakable dissatisfaction. For their venting, it must not be refuted.

2. How to deal with the gushing customers.

Psychological characteristics of the gushing customer:

1. Speak freely for happiness.

2. Pursue the satisfaction of "beating" the other party.

3. I hope to be kind to people.

Strategies for dealing with gushing customers: You must not be afraid of "suffering" and "tiredness".

3. How to deal with customers who love to lie.

Lying Motivation of Customers Who Love To Lie:

1. Don't want people to see their intentions.

2. Reluctance to expose one's weaknesses.

3. He wants to strive for the initiative.

Strategies for dealing with customers who love to lie: overcome rigidity with softness, skillfully unmask the other party, get closer to understand his mentality, and be prepared.

Fourth, how to deal with vulnerable customers.

Fragile customer's state of mind:

1. Strong self-esteem.

2. Overconfidence.

3. Too much self-blame.

Strategies for fragile customers: Listen to him and pay attention to the changes in the customer's demeanor.

5. How to deal with customers who think they are smart.

The characteristics of self-made smart customers: pretentious, self-righteous, think that they are right, timid, afraid of taking responsibility, like to take advantage of small advantages, and pay more attention to personal gains and losses.

The strategy of selling to the self-proclaimed smart customer: elevate him first, use a low-key approach to his words and expressions, and try to guide him to understand the market and industry dynamics.

6. How to deal with customers with bad intentions.

Psychological characteristics of ill-intentioned customers:

1. Don't want to fail.

2. Unwilling to be despised by others.

3. I hope that I can be "good".

Strategies for dealing with ill-intentioned customers:

1 thick black (refers to two sides and three knives, false benevolence and false righteousness).

2. Make good use of proximity skills.

7. How to deal with self-righteous customers.

Psychological characteristics of self-righteous customers:

1. Overconfidence.

2. I hate trouble.

3. Unwilling to be restrained.

Strategies for dealing with self-righteous customers: Master their behavior patterns, starting with their personality and temperament.

8. How to deal with customers who disdain to do everything.

The psychological characteristics of customers who disdain to do everything:

1. I don't want to talk to you.

2. Self-absorption.

3. Impatience.

Strategies for dealing with customers who disdain to do the same: those who follow me prosper, and those who go against me perish.

9. How to deal with domineering customers.

Psychological characteristics of domineering customers:

1. Self-confidence. 2. Attack others.

3. Stubbornness has been seen.

Strategies for dealing with domineering customers: The requirement is to be calm, and never lose their minds and shout at each other under the aggressive offensive of customers.