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A brief introduction to the quality function is to reflect the market-oriented, customer requirements as the only basis for product development of the guiding ideology, in the robust design methodology system, quality function technology occupies a pivotal position, it is the leading step to carry out quality planning. At the same time, the quality function is a structured method, using the transformation matrix to transmit the customer's accurate requirements to product design, process methods, manufacturing process control, after-sales service and other links, to ensure that the customer's voice will not disappear in the enterprise management process.
As for its course training, taking Venter's quality management training as an example, the course can help students understand the application of QFD in the quality management system, understand how to transform the quality function, and how to transform the customer's requirements into the organization's requirements, which is reflected in the design and development and process application. Through the study of this course, students will understand the role of QFD, master the construction method of quality house and quality characteristic conversion technology, and learn to optimize and identify the characteristics that need to be improved in each product to meet the needs of customers!
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Quality Function (QFD) Course Training:
【Course Introduction】
QFD is a technology that fully defines product characteristics according to customer requirements, and then defines part requirements, process requirements, and control requirements from product characteristics. Japan's Mitsubishi Heavy Industries and Panasonic started using this method in the 70s with great success, so this method is currently attracting a lot of attention around the world.
The purpose of QFD training is to enable participants to start from the quality of demand analysis that has a decisive impact on the commercial success of products and services, effectively use QFD methods to fully identify customer needs, and determine their corresponding priorities, and fully meet product specifications, parts requirements, process requirements, and inspection requirements according to customer requirements, so as to ensure that customer expectations can be effectively met in all relevant links.
Course Target
Technical Engineering R&D Manager, Quality, Production Manager, All Kinds of Engineers.
[Training benefits].
1. Familiar with the basic structure, practical application process and practical significance of QFD.
2. Familiar with the comparative advantages of QFD method and traditional design method and QFD pre-implementation evaluation.
3. Familiar with the main steps when the QFD method is actually used.
4. Understand how to target real customers.
5. Master the technology (QFD core technology) that accurately grasps customer requirements.
6. Master the technology and methods of transforming customer needs into design needs (QFD core technology).
7. Master how to use QFD method step by step to bring benefits in your own work.
【Preparation before class】
1. Students are required to collect at least one set of quality data used by the company before the class, so that the actual case analysis of the enterprise can be used in the training.
[Training mode].
Focus on practicality, practical combat! Theoretical explanation-; Practical case analysis; Group on-site drills; Expert on-site comments; Live interactive discussions.
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