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One. First of all, we soothe the emotions of our passengers.
If you think about it, no matter who eats their hair during a meal, they will be unhappy, and everyone will come to eat happily, and eating hair will simply ruin the good mood of the day. On the other hand, if you want to eat your hair, will you eat something else in the following meals? This in itself is a lack of peace of mind about food hygiene, and everyone must have distrust in the hygiene of the lunch box that can eat hair.
Two. Immediately replaced the passenger with a new boxed lunch and apologized.
After eating the hair, as waiters, we should immediately change the passenger to a new boxed lunch and apologize for eating the hair. And we will really see what went wrong in the next investigation, and we will definitely give a satisfactory explanation to a customer, and we will never let this matter go unresolved.
Three. See what's wrong.
For the lunch box that eats out the hair, we can check which time period it is, which window it comes out of, and then track it in detail, and if necessary, you can check the monitoring to see if there is a problem. You must know that eating a box of lunch to get hair out of it seems to be a small thing, but it is definitely not a small thing when placed in the whole sanitary environment.
Four. View the device.
Why check the equipment, this is to prevent the customer from deliberately putting the hair in the lunch box, in order to negotiate the order, you know, in real life, such things also happen from time to time, we can't take chances.
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If you eat hair in the lunch box, it is also considered a food health problem, and this should still be taken seriously. Then you are actually in the process of traveling, it should be either a bus, a train, a plane or something. You can talk to the flight attendant or staff about this and ask them to help you deal with it as soon as possible.
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In fact, it is normal to have hair in the boxed lunch, but you can apologize to the passenger, and then help him change it, and express your apologies many times, I believe the traveler can understand.
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What should I do if a hair sticks out of a lunch box during a meal? At this time, I think if you are a more easy-going, more understanding, and more sympathetic person, you will just throw this hair away, and then continue to eat your meal!
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You can call the waiter immediately, tell him what is in front of him, and let him find a way to solve the problem, it is best to change it for you, or you can complain about him, or give you a refund and apologize, so this matter should be serious!
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If you eat hair in the lunch box, you can find the restaurant theory, indicating that the hygiene problem is not very good.
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If the guest is not satisfied, then the order will be waived, or a discount card will be given.
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Sincerely apologize, give a replacement box lunch and appropriate compensation, the other party will understand.
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apologize first, and then change a box of lunch boxes to passengers.
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Eating at a restaurant, I found a hair in the middle of the meal. This matter must be reported to the hotel waiter and the boss. However, I have already eaten half of it, and I can ask the restaurant for a discount, which makes me feel more comfortable.
You don't have to change it, who knows if you will pick out the hair and bring it back to you. Don't eat the rest.
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Eating in a restaurant, halfway through the meal, found that there is a hair in the meal, there are two ways to avoid disputes, one is to quietly dispose of the hair, and say to everyone that the dish is not delicious, don't eat it, so that the people who eat do not murmur in their hearts, but quietly explain to the boss, the smart boss may be able to avoid this order, and the second is to call the waiter over to change a dish, which will not lose face to the store, and it is also a balance for the people who eat, and it will not affect the people around him.
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If I go to the restaurant and find that there is hair in the middle of the meal, I will ask the waiter to take a look, and then give me a redo or leave without a bill, and I will not ask the restaurant for compensation, because people do not mean it, and the redo or waive the order is to teach them a lesson, and do not have such problems in the future.
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Feeling nauseous, won't eat again, and will never go to this restaurant again in the future. If you give an opinion, you may also be spit into the meal by the grudge chef or waiter behind his back to put the dirty things that cannot be seen, since you are not sure that the other party will accept it humbly and resolutely correct, don't look for trouble, and because of a hair to claim compensation or refund the meal, many people will think that you are too much, and you will waste time and energy.
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If you find a hair, the best way is to find the hotel management, and you should not make a fuss, which will affect the attitude of the hotel management to deal with the matter. Ask the restaurant to return the dish and then you can change it to another dish.
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If you have a meal in a restaurant and find that there is a hair in the dish in the middle of the meal, you can call the hotel waiter or manager, and negotiate and solve the problem after they confirm, and the problem is best solved to your satisfaction.
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Generally, if you find that there is hair in the middle of a restaurant meal, you must call the waiter and ask him to change it and re-fry it. It's a matter of kitchen hygiene. Can give the boss a heads-up.
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Of course, it's to call the waiter, let the waiter call the steward to solve it, and generally this situation will be solved, don't worry too much about it, cook at home, sometimes have hair, understand and tolerate each other, so look at it well, good for yourself, good for others.
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In this case, you should immediately call the hotel waiter and ask them to call their supervisor to deal with this matter, the general situation is, to change a dish, and then the hotel director apologizes, say a few words of apology, this matter will be stopped, can not be too entangled, if the attitude is good, it will come in the future, if it is not good, it will not enter this hotel in the future.
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Eat in a restaurant.
Halfway through the meal.
A hair was found inside the meal.
You should respond to the waiter as soon as possible.
Ask the waiter to return the dish, or replace it with a dish.
If the waiter refuses your request, you can go to the store manager.
Complaints can also be made.
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When you eat in a restaurant and find that there is a hair in your meal in the middle of your meal, you often take out the hair yourself and don't squeak.
In these years, it is not easy for anyone, business is not very good, and it is very difficult for the owner of the hotel to make some money, and he generally does not embarrass others.
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There are two choices, one is to consider himself unlucky, and then secretly swear that he will never come to his house to eat next time. The second is to immediately explain the situation to the waiter, who is likely to make another one for you, or may not charge your money, or make another one and not charge your money, but you may not want to come to this store in the future. Compared with the two, the result is that you don't want to come to this store, so the second option and protect your rights and interests, and make yourself feel a little better.
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I will definitely take the initiative to communicate with the boss.
Because there is a hygienic problem with this food, it must be pointed out to the boss in person. If the boss refuses to compensate, then he will definitely call the consumer rights ** to complain.
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When you make a mistake in everything you do, I think you should forgive. But be sure to remind the boss to pay attention in the future. Only when you learn to tolerate will you be happy.
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Eating at a restaurant and you find a hair in your meal in the middle of your meal, you ask what to do? I think it's a very good thing to do, just take out the food you have with your hair clip and throw it away. Don't make a fuss.
Don't look like you don't have a tutor either. Because it's just a hair. It does not affect the health of the body.
I think it's time to eat or eat. Just throw away the piece of food that was carried by that hair.
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Out of sight is pure. I've occasionally encountered my own meals. It's good to remind the boss when you're done eating, even if it's an apology. Be tolerant of others! It's rare to be confused about things in the world.
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1 In order not to disturb the appetite and the food of all, let it be that he did not see it.
2 Ask the waiter to deal with it, and it is generally best to finish the dish.
Overall, not a big deal. High-end restaurants say otherwise.
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Eat at a restaurant. Halfway through eating. What should you do if you find a hair in your meal?
If this happens. It's okay to talk to the boss. There is a hair in this dish.
The owner can. Properly handle this issue. Or change a dish or this dish does not cost money, this is reasonable, practice.
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If you feel really uncomfortable and feel uncomfortable, you can directly ask the boss to make it clear and ask him to refund your meal money. You promise not to go to their house for dinner in the future.
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You can coordinate with the hotel, if they have a good attitude, I will not say anything or do anything, otherwise, I will let them compensate.
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I'll tell my boss about this situation. The boss's approach must be to change the bowl again, and I won't eat again in this case, because I'm almost full after half of it.
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If you find a hair in your meal in the middle of your meal, you can ask the boss to make a new one for you.
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Immediately call the waiter, tell them about the situation, and ask them to deal with it. But I'm not going to eat this again.
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Normally, if you eat hair from the restaurant, you can ask the restaurant to serve a new plate of dishes, or return the row of dishes. Some people even have to pay for the whole meal, or they don't report him to the consumer association. Generally speaking, bosses will make big things small.
Some bosses have a delicious attitude, not very expensive, and things will not ask for money, while some bosses will replace your dishes or refund the money, and there are very few bosses who are brothers, regardless of you.
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I feel that your voice is too unreliable, my mother still has to say this, my mother's nurturing grace to you, is something you can't repay in this life, you shouldn't say that, your mother, I feel that your mother is very amiable, very humane, your mother doesn't let you do this, it makes sense, your mother is very kind, eating a hair in a restaurant is a very common thing, because raw materials from procurement to processing, and then the son of the road, has to go through many steps, it is inevitable that there will be debris in it, If there is something else in it, can you ask the waiter to change the dish for you? Or you can also return the dish.
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Originally, I was sympathetic to you eating your hair, but I saw your attitude towards your mother. I'm relieved, keep up the good work, and hope it's not hair next time!
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The old man is very kind, a hair is a trivial matter, change, the restaurant should be changed, it is not easy for the old man to understand if he does not change, and he has a big belly ......That's all right, but it shouldn't be further entangled, it's not a big deal......The old man is very nice.
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If you can say that about your mother, it means that you are really not a good person. Of course, it may also be that you are young and unsophisticated, or it may be that your emotional intelligence is already low. Always remember that it is not easy for anyone in this world. If you are forgiving and forgiving, you may not have the time to make mistakes.
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I think that as a tour guide, I must coordinate directly and actively, and this matter will be replaced immediately.
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The tour eats a hair in the group meal, and as a tour guide, you can help him ask for another bowl of rice.
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Just a hair is not a big deal, but if you eat bugs or garbage, it will be more troublesome. But after all, there is hair in the dish, and you are at fault, so you usually skip the dish, or simply free the whole table.
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Tell the tourist to compensate the person, and then sincerely apologize to the person, I believe you should be able to handle it.
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Apologize to the tourist and give a new dish or waive the money for the dish.
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Kindly persuade to change one copy and make corresponding compensation.
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Some are intentional. But no matter what, first give a big smile to accompany a no, and then politely negotiate, give him a change of dishes or send some fruits and vegetables, you can also give him a discount without losing the cost as much as possible, anyway, you can't care about the guest, even if it is a loss, let him, let him feel that you are thoughtful, so maybe they will give your hotel extra points, after all, the hotel itself is convenient and comfortable, and repeat customers are also very important. I hope my answer can help you, of course, my answer may also have a lot of shortcomings, including.
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1) Immediate Response:
Be the first to be aware of a guest complaint and immediately come forward to understand the situation.
2) Listen carefully and understand what is going on.
It is essential to listen carefully to the narration of the guests so that they feel valued. The listener should look at the guest and nod his head from time to time, and in order to calm the guest's anger, he or she can also repeat the guest's complaint or complaint in his own words to show respect for the guest and the importance of the problem reflected. The process of listening is also the process of letting the guests vent, and when the guests express their dissatisfaction, most of the anger will disappear.
3) Show concern, but don't take responsibility lightly:
You need to make the guest understand that you care a lot about whether he is satisfied with the service he is enjoying, apologize for what happened to him, but don't take responsibility casually.
4) Propose a solution:
When you fully understand and understand why the guest is complaining, you need to take action to correct the mistake, and you must let the guest know and agree with the decision you will take. If the guest does not know or disagree with your handling, don't act blindly, you can politely ask for the guest's consent: "Sir, do you think it is appropriate for me to handle it this way?"
What do you think? And so on.
5) Act fast:
When the guest agrees with your approach, you have to act immediately, and you must not delay the time, delaying the time will only further cause the guest to be dissatisfied, at this moment, time and efficiency are the biggest needs of the guest.
6) Follow-up on guest satisfaction:
It is necessary to implement, supervise, and inspect the implementation of the handling measures.
The ultimate satisfaction of the complaining guest depends on the level of special care and concern for him after complaining. Many of the guests who are grateful for the restaurant are often the ones who are satisfied that their complaints have been dealt with properly.
Swing the napkin to your lap, hold a fork in your left hand and a knife in your right hand, don't make a sound when eating, wipe your mouth before speaking, don't say that you want to be nauseated, if it is a lady who helps pull the chair away. If you want to leave, just say that it's convenient, not to mention the type of food, generally one soup and one staple food or meat.
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