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The first is to negotiate with the operator to settle the problem; the second is to request mediation from the consumer association; the third is to appeal to the relevant administrative departments; Fourth, it shall be submitted to institutional arbitration in accordance with the arbitration agreement reached with the operator; Fifth, a lawsuit is filed in the people's court.
Legal basis: Article 122 of the Food Safety Law of the People's Republic of China Article 122 In violation of the provisions of this law, if you engage in food production and business activities without obtaining a food production and business license, or engage in food additive production activities without obtaining a food additive production license, the food safety supervision and management department of the people's society at or above the county level shall confiscate the illegal income and the food, food additives, and tools, equipment, raw materials and other items used for illegal production and operation; Where the value of food or food additives illegally produced or traded is less than 10,000 yuan, a fine of between 50,000 and 100,000 yuan shall be imposed; If the value of the goods is more than 10,000 yuan, a fine of between 10 and 20 times the value of the goods shall be imposed.
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If you eat a foreign object in food, you can file a complaint with your local food authority. Take the foreign object you ate and ask for evidence that you bought food. These have to be carried, and some ** are also taken to keep, so that when things are broken, it is impossible to say.
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The compensation for the presence of foreign objects in the food shall be 10 times the price paid or three times the amount of the loss, and if the amount of the increased compensation is less than 1,000 yuan, it shall be 1,000 yuan. If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
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Lodge a complaint with the Food Safety Bureau**.
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1.Forensics! (Take pictures of all angles of food, you can also video them together) 2Recording or ** (your conversation with the merchant, my merchant said that there is indeed a problem, but I did not record, otherwise it must be 1000 yuan).
12331 (Food and Drug Administration) and the mayor** can also be called.
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First of all, you can use your mobile phone or you can take photos or video tools to keep the evidence, so that the business does not destroy the evidence.
If you go to a hotel or restaurant to eat, call the manager or person in charge to negotiate and deal with this, it's up to you.
If you are buying packaged food, contact the relevant food safety.
Department Explain the situation: Product Quality Law of the People's Republic of China.
Article 22 Consumers have the right to inquire about the quality of the products from the producers and sellers of the products; to the product quality supervision department and the industrial and commercial administrative department.
and relevant departments appeals, and the department accepting the appeal shall be responsible for handling it.
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How to complain about foreign objects in food? If this happens, first you should keep the relevant ** or audio materials, and then call the local drug and food supervision and administration department to complain** and let them deal with it!
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If there is a foreign object in the food, the lady can directly complain, and if the foreign object is eaten in the restaurant, the lady can directly contact their boss.
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Definitely looking for the Food Administration. You bought it outside, though. As long as it is not an outside stall, if there is a business, you can file a complaint to claim compensation.
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If you eat a foreign object in food, you can directly call 12315 to complain, of course, you can also find the manufacturer or seller to complain.
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If you eat food and drugs, you can complain to the consumer rights protection unit, for example, or to the industrial and commercial department.
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The first is to negotiate a settlement with the operator, and the second is to request mediation from the consumer association. Or call 12315 to make a complaint.
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Legal analysis: First, negotiate with the operator to settle the problem;
the second is to request mediation from the consumer association;
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Call the Food Safety Complaint Report** on 12315. This ** can not only accept food safety complaints and reports, but also consult food safety related issues. The majority of consumers can complain, report or consult through 12315.
When complaining, consumers should first clarify the specific food they want to complain about and the unit that produces and sells the food, including the specific situation of the food (there are foreign bodies in the food, peculiar smell, and the packaging label does not meet the hygiene requirements) and the address of the unit that produces and operates the food, etc.; Second, it is necessary to reflect the corresponding situation to the regulatory authorities in the shortest possible time, so that the regulatory authorities can collect the corresponding evidence in a timely manner.
Thirdly, when complaining, consumers should try their best to keep relevant evidence, such as shopping vouchers, leftover food in the event of suspected food poisoning, vomit from patients, etc., so that the regulatory authorities can grasp the corresponding evidence and find out the truth.
Consumers can grasp the key points of these complaints, and they can provide a lot of clues to the food safety supervision department, effectively protect their legitimate rights and interests, and at the same time help to crack down on illegal acts in accordance with the law.
Legal analysis: If a foreign object is eaten in food, the operator can be required to pay 10 times the price or 3 times the damage; Where the amount of increased compensation is less than 1,000 RMB, compensation is to be made in accordance with 1,000 RMB. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation. >>>More
If you have the obligation to eat food, you should actively take pictures, keep relevant evidence, apply for relevant compensation to the relevant food buyer, and report to the health supervision department and the industrial and commercial bureau, so that the food seller can cause food safety and better help consumers to identify illegal traders in the market.
Call 12365 to make a complaint.
If the merchant intended to make the corresponding compensation, it is best to have a bad attitude or even solve the matter, you can complain to the merchant on the takeaway software or call 12365 to complain and report**, and if the situation is serious, you can pick up the law to protect your own rights and interests. >>>More
Wow, that's bad enough, you'd better find YTO in your local company, I send things to the door by myself, sometimes it's very convenient and safe to get a piece yourself. >>>More
Master. I asked this question when I was studying, and most of them said that they would complain to the Ministry of Education, but most of them didn't work. Many of the Ministry of Education now have good relations with teachers with status, and have become a line of defense. >>>More