Is the 12315 report of foreign objects in food useful?

If there is such a foreign object in the real thing, it should be possible to call 12315 to report it, and this consumer association is also responsible for all things in the consumer field.

It's useless at all, say it's checked, meet the health regulations, it's over, and no one will pick it up again.

This kind of report 12315 is okay, and it is useful to report.

12315 is a consumer ** under the Market Supervision Bureau, that is, a department of the original Industrial and Commercial Bureau, and foreign objects can be hit by this **, and it may be the staff of the Market Supervision Bureau to deal with the problem.

It is useful to call 12315 to complain about foreign objects in food when dining out, mainly to effectively supervise food hygiene and safety.

Pay attention to the following:

2.Pick up the law ** and fight according to law. Negotiate a settlement.

3.If the negotiation fails, don't argue too much with the merchant, so as not to suffer losses, call 12315 to complain after you go back, and go through the formal complaint process.

4.Be sure to make legitimate demands and don't trust the merchant's solution, so as not to constitute extortion.

Civil Code of the People's Republic of China

Article 120:Where civil rights and interests are infringed upon, the infringed party has the right to request that the infringer bear tort liability.

Article 183:Where oneself is harmed by protecting the civil rights and interests of others, the infringer bears civil liability, and the beneficiary may give appropriate compensation. Where there is no infringer, the infringer has escaped, or is unable to bear civil liability, and the victim requests compensation, the beneficiary shall give appropriate compensation.

Article 1167:Where the tortious conduct endangers the safety of others' persons or property, the infringed party has the right to request that the infringer bear tortious liability such as stopping the infringement, removing obstructions, or eliminating dangers.

Article 1168:Where two or more persons jointly commit tortious acts, causing harm to others, they shall bear joint and several liability.

Article 1207: Where a product is produced or sold knowing that it is defective, or where effective remedial measures are not taken in accordance with the provisions of the preceding article, resulting in the death of another person or serious damage to health, the infringed party has the right to request corresponding punitive damages.

1.Forensics! (Take pictures of all angles of food, you can also video them together) 2Recording or ** (your conversation with the merchant, my merchant said that there is indeed a problem, but I did not record, otherwise it must be 1000 yuan).

12331 (Food and Drug Administration) and the mayor** can also be called.

First of all, you can use your mobile phone or you can take photos or video tools to keep the evidence, so that the business does not destroy the evidence.

If you go to a hotel or restaurant to eat, call the manager or person in charge to negotiate and deal with this, it's up to you.

If you are buying packaged food, contact the relevant food safety.

Department Explain the situation: Product Quality Law of the People's Republic of China.

Article 22 Consumers have the right to inquire about the quality of the products from the producers and sellers of the products; to the product quality supervision department and the industrial and commercial administrative department.

and relevant departments appeals, and the department accepting the appeal shall be responsible for handling it.

How to complain about foreign objects in food? If this happens, first you should keep the relevant ** or audio materials, and then call the local drug and food supervision and administration department to complain** and let them deal with it!

If there is a foreign object in the food, the lady can directly complain, and if the foreign object is eaten in the restaurant, the lady can directly contact their boss.

Definitely looking for the Food Administration. You bought it outside, though. As long as it is not an outside stall, if there is a business, you can file a complaint to claim compensation.

If you eat a foreign object in food, you can directly call 12315 to complain, of course, you can also find the manufacturer or seller to complain.

If you eat food and drugs, you can complain to the consumer rights protection unit, for example, or to the industrial and commercial department.

The first is to negotiate a settlement with the operator, and the second is to request mediation from the consumer association. Or call 12315 to make a complaint.

Legal analysis: First, negotiate with the operator to settle the problem;

the second is to request mediation from the consumer association;

Useful.

Complaints about food safety issues** are 12315. This ** can not only accept food safety complaints and reports, but also consult food safety related issues. Consumers can complain, report or consult on food safety issues through 12315.

When complaining, consumers should first clarify the specific food they want to complain about and the unit that produces and sells the food, including the specific situation of the food (there are foreign bodies in the food, peculiar smell, and the packaging label does not meet the hygiene requirements) and the address of the unit that produces and operates the food, etc.; Secondly, it is necessary to reflect the corresponding situation to the regulatory authorities in the shortest possible time, so that the regulatory authorities can collect the corresponding evidence in a timely manner; Thirdly, when complaining, consumers should try their best to keep relevant evidence, such as shopping vouchers, leftover food in the event of suspected food poisoning, vomit from patients, etc., so that the regulatory authorities can grasp the corresponding evidence and find out the truth. Consumers can grasp the key points of these complaints, and they can provide a lot of clues to the food safety supervision department, effectively protect their legitimate rights and interests, and at the same time help to crack down on illegal acts in accordance with the law.

Hello, when eating, foreign objects in the food belong to consumption and food safety problems, you can call 12315 to report.

Hello, I am a cooperating lawyer, I have received your question, I need a little time to answer, wait a minute.

Food eaten out of foreign bodies 12315 complaints useful.

The channels for consumer complaints and rights protection are as follows: (1) Negotiate and settle with the operator. (2) Request for mediation, when the consumer and the merchant cannot solve the problem through consensus, they should seek mediation from the local consumer association.

3) Appeal to the relevant administrative department. (4) Submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the operator. (5) Initiating litigation in the people's courts.

You can directly call the local 12315 and report it to the consumer association for the relevant people to solve the problem. Consumers can appeal to the consumer agreement by calling the local 12315 to protect their own rights and interests.

If this is the case for you, it is recommended that you call the 12315 Small Consumer Protection Association directly to file a complaint. You can also directly complain and report to your local market supervision and administration department.

If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss;

In accordance with Article 34, Item 6 of the Food Safety Law of the People's Republic of China, it is prohibited to produce and sell food and food additives related products that are spoiled, rancid, mildewed, unclean, mixed with foreign substances, adulterated or with abnormal sensory properties; Complain to the local Food and Drug Administration; Compensation for reasonable losses may be demanded, and the producer or operator may also be required to pay compensation of 10 times the price or three times the loss, and where the amount of increased compensation is less than 1,000 yuan, it is 1,000 yuan.

If there is a foreign object in the food, you can call 12315, but in this case, I think you can contact the merchant directly.

If the merchant doesn't give you any explanation, in this case, you can call 12315 to see if the consumer** has a way.

In this case, you can call 12315, because this also belongs to the reporting and maintenance of consumer rights, and consumer rights protection.

If you eat at a restaurant, you can coordinate a decision with the store. You can also call market supervision ****12315 to complain and protect your rights.

Call 12315 or go to the local industrial and commercial bureau or consumer association to complain, and the merchant will be inspected and punished.

OK.

Terms of Reference for 12315:

1. When the rights and interests of consumers are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce.

2. When the rights and interests of consumers are infringed in the process of consumption.

3. When consumers discover counterfeit and shoddy goods and the "dens" that manufacture counterfeit and shoddy goods.

Responsibilities 1, the principle of "12315" work: adhere to the administration according to law.

2. "12315" work style: reflect agile, fast action, pragmatic and efficient.

3. The purpose of the "12315" work: to protect the legitimate rights and interests of consumers and operators, maintain the order of the market economy, and promote the healthy development of the national economy and social stability.

Fourth, the commitment of "12315": all questions must be answered, all complaints must be answered, all false must be hit, all cases must be investigated, and all investigations must be fruitful. Let the people rest assured and the people are satisfied.

5. "12315" work standards: fast consultation and answer, fast acceptance of appeals, fast mediation and investigation, and fast information feedback.

Sixth, the "12315" network construction of the "four modernizations": command modernization, disposal network, management standardization, and rapid action.

Claim compensation from the merchant.

If the consumer does not meet the food safety standards for purchase, in addition to claiming compensation for losses, the consumer may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.

Question: I communicated with the merchant before, and the merchant refunded the money.

Answer: Article 148 of the Food Safety Law stipulates that if a consumer suffers damage due to food that does not meet food safety standards, he may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation. If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.

However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.

It is also possible to claim compensation of 1,000 yuan.

Question: The Meituan platform compensates in the form of red envelopes.

But now I don't feel well in my stomach.

If you don't feel well.

It is recommended that you go to **,

If it is true that there is a food problem, I can also claim other compensation questions, but I accepted the compensation from the platform before I felt uncomfortable.

But this compensation does not affect the loss of your body.