Is it necessary to compensate for the light that the customer installed after three years and it fal

Whether it is a master who installs the lamp or a customer who has already moved in, it is something that he does not want to see. However, after the light falls, the first thing should be to confirm whether there is any injury, then to confirm the cause of the light to fall, and finally to talk about the issue of compensation.

Fig. 1.When the lamps are installed, the wooden plug is used to fill and fix the hole in the ceiling, and the wooden plug is loosened due to the influence of thermal expansion and cold contraction, so that the lamp falls off.

2.There was a quality problem with the plastic expansion bolts installed after drilling holes in the ceiling, or the diameter of the expansion bolts did not match the aperture and the luminaire fell off.

3.When the lamps are installed, the installed electrician master is not relatively fixed in accordance with the installation requirements of the lamps, and the lamps fall off, which belongs to the master's installation is not in place.

4.The reason for the lamps themselves, some of the poor quality lamps and lanterns are the first raw materials in the production, so the overall quality of the lamps and lanterns is very poor, and the design of the lamps and lanterns themselves cannot bear their own importance, and the phenomenon of falling off appears.

5.Whether the roof of the house is concrete or not, this is also the reason why the lamps can fall off.

To summarize the above reasons, the reason for the fall of interior decoration lamps is mostly the use of wooden plugs and plastic expansion bolts to fix, these two materials are easy to fall off the lamps and lanterns over time.

Fig. According to Article 32 of the Administrative Measures for Residential Interior Decoration and Decoration, the minimum warranty period for residential interior decoration projects is two years under normal use conditions, and the leakage prevention of kitchens, bathrooms and exterior walls with waterproof requirements is five years.

The warranty period shall be calculated from the date of completion and acceptance of the residential interior decoration project.

Fig. According to the provisions of the above regulations, it can be clearly seen that the lamps and lanterns belong to the hydropower project of the decoration project, and the warranty period is only two years. During the warranty period, you shall fulfill the warranty obligation and be liable for the losses caused; If the warranty time is exceeded, the owner shall bear the loss.

This still depends on the warranty time of the lamp, if the lamp falls within the warranty time, the manufacturer must compensate the customer, if it is the customer's own reasons, there is no need to compensate.

It is necessary to compensate, because three years is relatively short, indicating that there is a problem with the installation, and it must be compensated.

I don't think it's necessary, because three years is still a long time, and it's not necessarily a matter of quality.

Not suitable, because most things only have a one-year warranty.

I think this is very inappropriate, because there was no problem with the light at the time of installation, and it is normal for the house to have a loose structure or the light itself has aged after so many years.

This is to distinguish whether it is a problem of product quality. Or the problem of decoration construction. Or it is a problem caused by improper use.

If it is caused by renovation work, compensation is required. If it is caused by use or improper management. There is no obligation to make compensation.

Square peg. It's been five years for so long, it's normal to be broken, and nothing can be used for a lifetime, so it's unreasonable for customers to ask you for compensation, and you can refuse.

Five years ago, the lamp installed for the customer fell, and now he asks for compensation whether it is appropriate or not depends on the shelf life of the product, if it is still within the warranty period, then the store or merchant should compensate the customer, if the warranty period has passed, then you can not bear compensation. Everything is in accordance with the product contract.

This depends on whether there is a warranty commitment when installing the lamp, if not, of course, there is no compensation, but if you promise to be able to warranty and the scope of the warranty during what period, then you have to bear this responsibility.