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If you are using a vivo phone, you can follow the following steps:
1. Check your phone's settings.
Check if there is a wifi icon in the status bar, or go to Settings --WLAN to see if the wifi has been successfully connected. In addition, go to Settings - Other Networks and Connections - Private DNS to see if private DNS is set, if it is enabled, it is recommended to set Private DNS to off and try again.
2. Check WiFi
Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.
3. Check the network permissions.
Please go to iButler on your phone - Traffic Management Traffic Monitoring - Network Management or Settings Application and Permissions - Permission Management to check whether the application network permission has been enabled.
4. Check the environmental causes.
If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.
5. Reset the network settings.
Go to Settings - System Management - Backup & Reset - Reset Network Settings - Select the corresponding SIM card - Reset Settings, and then use View.
Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.
6. Reset all settings.
Go to Settings - System Administration - Backup & Reset - Restore all settings and follow the on-screen prompts.
Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating.
7. Service center testing.
If the above methods do not solve your problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to vivo customer service center for testing.
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If you are using a Huawei phone.
If you can connect to Wi-Fi but can't access the Internet, you can use the following methods to troubleshoot:
1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
Follow the on-screen prompts to restore. (Note: This action will delete the WLAN and Bluetooth connection records).
2. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
2.Please check if you need to log in through a browser** to register before you can access the Internet.
3. If individual applications are not available online:
Enter Traffic Management and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications, and it is recommended to check all the WLAN permissions that need to be used for applications.
If the above methods do not resolve the issue, we recommend that you back up your data.
Third-party communication applications need to be backed up separately), and bring the purchase voucher to the Huawei Customer Service Center for testing.
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What happens if I have a Wi-Fi connection but can't connect to the Internet? Today's Internet computers are on this "wireless network connection but not network", whether it is a mobile phone or a computer wireless network connection but not the Internet; Break it down here; The following are common reasons to troubleshoot the reasons why the wireless network is connected but cannot be connected to the network and the corresponding solutions.
There are many reasons for this problem, and we need to check whether the password is wrong, whether the wireless router is bound to the MAC address, whether the service settings are completely correct, whether the assigned IP address is set correctly, and whether the necessary patches are installed.
Method 1: Step Method.
Step 1 Check if the password is wrong.
When entering the wireless connection password, if the password is relatively long, there is a possibility that you may enter the wrong password, so it is recommended that you enter the password again. If possible, just use the copy-paste method to enter the password. When copying and pasting, be careful not to select irrelevant characters, adding one or two more spaces is the most common mistake.
Wi-Fi is on but not on the Internet 01 figure.
The way to connect the computer to the mobile phone Wi-Fi but cannot access the Internet.
Step 2 Whether the wireless router has been bound to the MAC address.
In order to prevent others from surfing the network, many home users have set up wireless MAC address filtering, but when the computer or wireless network card is replaced, it will not be able to access the network, so you need to add a new MAC address in the router settings.
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According to your description, there are two reasons why the wireless network cannot be accessed, the first is that your wireless network is in arrears, please check. The second is that the signal is not very good, please reconnect before using it.
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First of all, it depends on whether your router network is normal, and secondly, check your wireless Internet devices, such as mobile phones, some of which need to be turned on again to use the wireless function normally.
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If the Wi-Fi connection is not good, the computer network is not good.
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Hello friends:
This is likely to be two reasons, the first reason, it is possible to accidentally touch the shortcut key, turn off the wireless network, resulting in the inability to scan the wireless wifi Jianyi turn on the wireless network through the shortcut key, or in the control panel, find the ]widows mobile center, and then turn on the wireless network.
The second reason: the wireless network is disabled, suggestion: open the network sharing center, there is a change adapter setting in it, right-click on the wireless network, see if the wireless network is disabled, if it is disabled, click to turn on.
Hope it helps you and I wish you happiness
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Hello. 1. The problem of device settings, you can use other mobile phones (or computers) to connect to wifi to judge whether you can go online, if other devices can access the Internet, then you can judge it as a problem with a single device, in this case, you can first try to restart the device or reconnect to wifi to see if it can be solved.
2. The reason for the line connection, you can check whether the connection from the home network cable to the modem to the wireless router is loose.
3. The reason for the wireless router, this situation can generally be solved by restarting the router or resetting the router after resetting it to factory settings.
4. If the broadband is in arrears, you can call ** to consult the operator's customer service to check whether there is any arrears.
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The wireless network can not access the Internet, it may be that the router has no network, you need to contact the network operator to deal with it, or see if it is a problem with the mobile phone, restart the mobile phone, or remove the wifi on the mobile phone, re-enter the password to try, under normal circumstances, you can solve the problem.
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The wireless network can not access the Internet, it may be that the router does not have a dust network, only the signal, contact the network laugh and the operator to deal with it. Touching the rent.
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Big brother, how can you see that you have this tendency? b Khan.
It's already given up, it can't be realized, and there is no one.
There are three common criteria:
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