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1. What are the responsibilities of the property?
1. The responsibilities of the property are as follows:
1) Responsible for the management of public security precautions in public places in each area of responsibility;
2) Manage vehicles entering the area of responsibility and keep the road clear;
3) Responsible for the cleaning, greening and inspection of public facilities and equipment in the area of responsibility;
4) Responsible for the management of decoration and construction personnel in the area of responsibility;
5) Responsible for accepting complaints from owners and collecting opinions from owners.
2. Legal basis: Article 32 of the Property Management Regulations.
Enterprises engaged in property management activities shall have independent legal personality.
The competent administrative departments for construction, in conjunction with relevant departments, shall establish mechanisms for joint incentives for trustworthiness and joint disciplinary action for untrustworthiness, to strengthen the management of creditworthiness in the industry.
Article 33.
A property management area is managed by a property service company.
Article 34.
The owners' committee shall enter into a written property service contract with the property management service enterprise selected by the owners' general meeting.
The property service contract shall stipulate the property management matters, service quality, service fees, rights and obligations of both parties, the management and use of special maintenance funds, property management housing, contract term, liability for breach of contract, etc.
Article 35.
Property management service enterprises shall provide corresponding services in accordance with the provisions of the property management service contract.
Where a property management service enterprise fails to perform the provisions of the property management service contract, resulting in damage to the personal and property safety of the owner, it shall bear the corresponding legal responsibility in accordance with law.
Article 36.
When a property management service enterprise undertakes a property, it shall go through the property acceptance procedures with the owners' committee.
The owners' committee shall hand over the materials provided for in the first paragraph of Article 29 of these Regulations to the property management service enterprises.
2. What are the responsibilities of the property?
The terms of reference of the property are as follows:
1. The use, management and maintenance of the common parts of the property and the common facilities and equipment;
2. Maintenance of public greening;
3. Maintenance of environmental sanitation in public areas;
4. Assist in the management of order maintenance, safety precautions and other matters in public areas;
5. The obligation to inform, dissuade, and report prohibited behaviors in the use of the property;
6. Accounting management of property maintenance, renewal and renovation costs;
7. Custody of property service files and property files;
8. Other property management matters.
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1.Property maintenance management: The property management company shall, in accordance with the national standards for property management, carry out maintenance and technical management of the properties under its operation and management, including the management of housing safety and quality, the management of housing maintenance technology and the management of housing maintenance construction.
2.Management of property equipment. The property equipment that needs to be managed mainly includes water supply and drainage equipment, gas equipment, heating and ventilation equipment, electrical equipment, etc.
3.Property environmental management: The property management company has the obligation to manage the environment of the residential community to meet the standards stipulated by the state, including pollution prevention, environmental cleaning, environmental greening, etc.
4.Property management safety: The property management company shall take various measures to ensure the personal and property safety of owners and housing users, manage the security of the community, manage the fire safety of the community, and manage the vehicles and personnel entering and leaving the community.
5.Liaise with ** and public utilities on matters related to public utilities.
If the property management company does not fulfill its responsibilities, the owner can report the situation to the relevant departments.
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Basically, "four guarantees and one service", it depends on how the property service contract stipulates the rights and obligations of both parties.
The four guarantees refer to security, cleaning, green protection, and warranty, and one service refers to the customer service center.
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The management of property management companies is divided into three categories: routine public services, targeted special services and entrusted special services.
1) Routine public services, mainly the following:
the management of the main body of the building and the daily supervision of the residential decoration;
management of housing equipment and facilities;
management of environmental hygiene;
green devastation management;
Cooperate with the public security and fire departments to maintain public order and safety precautions in residential areas;
vehicle road management;
Public's services in the nature of chargé d'affaires;
2) Targeted special services:
daily life class;
business services;
culture, education, health, sports;
financial services;
brokerage services;
social welfare;
3) Entrusted special services:
When property management enterprises implement property management imitation and preparation, the first category is the most basic work and must be done well. At the same time, according to their own ability and the requirements of the occupants, the first is determined.
Second, the specific service items and contents in the third category, adopt flexible and diverse operating mechanisms and service methods, take people as the core to do a good job in the management and service of property management, and constantly expand its breadth and depth.
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The maintenance and maintenance of the property and its supporting facilities, the establishment of safety measures and the maintenance of public order in the property management area, the maintenance and management of common green spaces and flowers and trees, the maintenance of environmental sanitation in the property management area, and other property services.
1. Maintenance and maintenance of the property and its supporting facilities.
The premise and basis of the use of the equipment is the daily maintenance and maintenance of the equipment. In the process of long-term use in different environments (including harsh environments), the mechanical components are worn, the gap increases, and the fit changes, which directly affects the original balance of the equipment. The stability, reliability, and efficiency of the equipment will be reduced to a considerable extent, and even lead to the loss of its inherent basic performance and the inability to operate normally.
2. Establish security measures and maintain public order in the property management area.
Safety measures in the property management area refer to some of the measures taken in property management for the safety of residents. If you don't swipe the card, you can't enter the park, install monitoring and eliminate no dead ends and blind spots, and regularly inspect the park. The maintenance of public order means that in some cases of poor environment or traffic congestion, the property will send additional personnel to deal with it, so that it will not cause accident losses.
3. Maintenance and management of common green space, flowers and trees.
Greening is an important factor in the beautification and optimization of the environment in the management area, it can regulate the local ecological balance in the management area, so to make full use of the land in the management area, do a good job in the greening and beautification of the environment, property management enterprises should often organize owners to participate in public welfare activities such as courtyard greening planting and watering, weeding, etc., to enhance the owners' awareness of caring for greening.
4. Maintenance of environmental sanitation in the property management area.
Property management is entrusted by the property owner, according to the property management entrustment contract, to maintain, repair and remediate the property equipment and facilities, greening, sanitation, transportation, public security and environmental appearance and other management projects, and to provide comprehensive services to the property owner and user. Property management needs to maintain the environmental sanitation in the park.
5. Other property services.
Other property services include traffic management in the building and the community;
Strengthen vehicle management, unify the parking of vehicles in the property jurisdiction, and maintain the smooth flow of roads and aisles in the property jurisdiction; do a good job in financial management; Handle the property insurance of the property and ancillary equipment in a timely manner to avoid huge property losses to the owners due to natural disasters; We should do a good job in community management, create a healthy and civilized community culture, and strive to establish a new type of friendly and harmonious interpersonal relationship.
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The responsibilities of the property are as follows:
1. The safety work of the community.
1) Do a good job of safety precautions in the property management area. In the event of a safety accident, the property management enterprise shall take corresponding emergency measures, and at the same time, shall report to the relevant administrative departments in a timely manner to assist them in rescue work.
2) Where security personnel are hired, they shall comply with relevant national regulations. When maintaining public order in the property management area, security personnel shall perform their duties in accordance with the law and regulations, and shall not infringe on the legitimate rights and interests of citizens.
2. Maintenance of the property.
1) The management and maintenance of public buildings and common facilities in the management and maintenance property management area in accordance with the plan shall not be changed.
2) If the owner needs to decorate and decorate the house, he shall inform the property management company in advance.
3. Sanitation work in the community.
Do a good job in the cleanliness of the property management area and the surrounding environment, including the removal of garbage, various wastes, sewage, rainwater, etc., in order to maintain a clean and hygienic environment, and provide a clean and comfortable living and office environment for owners or tenants.
4. Vehicle management of the community
Strengthen the management of vehicles in the property management area to prevent vehicle loss, damage or accidents, and at the same time require obvious signs and vehicle speed limits in the driving routes of the community and buildings, unify the parking of vehicles in the property area, and keep the roads and aisles in the property area unblocked.
The word "property" is translated from the English property or estate, which was introduced from Hong Kong to the coast and the mainland, and its meaning is property, assets, real estate, real estate, industry, etc. Since the introduction of the word in the 80s of the 20th century, it has now formed a complete concept, that is, property refers to all kinds of houses that have been built and put into use and their supporting equipment, facilities and sites.
A property can be large or small, a unit can be a property, a building can be a property, and the same building can be divided into several properties according to different ownership. The property contains a variety of business forms, such as: office buildings, commercial buildings, residential quarters, villas, industrial parks, hotels, factories and warehouses and other property forms.
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As follows:
1. Fully perform the property management contract, maintain and repair the houses, facilities and public parts entrusted by the property owner, and undertake the security, fire prevention, greening maintenance, cleaning and cleaning of the residential community and the property in the community, as well as the convenience services necessary for the daily life of the property owner and the user.
2. Accept the supervision of the property management committee and residents. The property management company of the community, in accordance with the laws and regulations and the contract, should accept the supervision of the property management committee and the residents, and the property management committee has the right to terminate the contract when the property management company cannot perform the property contract.
3. Major management measures shall be submitted to the property management committee for deliberation and decision. When the property management company takes major measures against the content under management, it should obtain the consent of the property management committee, such as major repairs and demolitions of public facilities.
4. Accept the guidance and supervision of housing and land management agencies, other administrative agencies and local sub-district offices. The behavior of the property management company must comply with the provisions of administrative regulations.
5. If any violation of laws, regulations and rules is discovered, it shall be reported to the relevant administrative authorities in a timely manner.
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Legal analysis: Whether the property management company is liable should be judged based on the following points: 1. Is there a clause in the "Property Management Service Contract" signed between the property management company and the owner to take care of the vehicle?
The parking fee is not the same as the parking fee. 2. Is the community open or closed? If it is a gated community, the property is responsible.
3. What are the responsibilities of security guards? Are security guards on patrol 24 hours a day? Security guards have the duty to take care of the vehicle and its contents, and the property management company should be held responsible.
Legal basis: Regulations on the Management of Property Lushen Article 35 Property service enterprises shall provide corresponding services in accordance with the provisions of the property service contract. Where a property management service enterprise fails to perform the provisions of the property management service contract, resulting in damage to the personal and property safety of the owner, it shall bear the corresponding legal responsibility in accordance with the law.
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The responsibilities of the property are as follows:
1. Provide corresponding services according to the agreement of the property service contract.
2. Assist in the safety precautions in the property management area.
3. Fulfill the entrusted management obligations of some infrastructure.
Legal basis] Article 35 of the Property Management Regulations stipulates that property management service enterprises shall provide corresponding services in accordance with the provisions of the property management service contract.
If a property management service enterprise fails to perform the provisions of the property management service contract, resulting in damage to the personal and property safety of the owner or the property owner, it shall bear the corresponding legal liability in accordance with the law.
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